._root_wds6e_1{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg);padding:24px}._card_wds6e_10{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-xl);padding:48px 40px;width:100%;max-width:400px;box-shadow:var(--shadow-md)}._logo_wds6e_20{display:flex;align-items:center;gap:10px;margin-bottom:32px}._logoText_wds6e_27{font-size:18px;font-weight:600;color:var(--text-primary);letter-spacing:-.3px}._heading_wds6e_34{font-size:24px;font-weight:600;color:var(--text-primary);letter-spacing:-.4px;margin-bottom:6px}._sub_wds6e_42{font-size:14px;color:var(--text-secondary);margin-bottom:28px}._form_wds6e_48{display:flex;flex-direction:column;gap:16px}._field_wds6e_50{display:flex;flex-direction:column;gap:6px}._label_wds6e_52{font-size:12px;font-weight:500;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em}._input_wds6e_60{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:10px 14px;font-size:14px;color:var(--text-primary);background:var(--surface);outline:none;transition:border-color .12s;width:100%}._input_wds6e_60:focus{border-color:var(--accent)}._passwordWrap_wds6e_73{position:relative}._passwordWrap_wds6e_73 ._input_wds6e_60{padding-right:42px}._eyeBtn_wds6e_79{position:absolute;right:10px;top:50%;transform:translateY(-50%);background:none;border:none;cursor:pointer;color:var(--text-tertiary);padding:2px;display:flex;align-items:center;justify-content:center;transition:color .15s}._eyeBtn_wds6e_79:hover{color:var(--text-primary)}._error_wds6e_98{font-size:13px;color:var(--red);background:var(--red-light);border:1px solid #fca5a5;border-radius:var(--radius-md);padding:10px 14px}._btn_wds6e_107{background:var(--text-primary);color:#fff;padding:12px;border-radius:var(--radius-md);font-size:14px;font-weight:500;transition:opacity .15s;margin-top:4px;width:100%;border:none;cursor:pointer}._btn_wds6e_107:hover:not(:disabled){opacity:.85}._btn_wds6e_107:disabled{opacity:.5;cursor:not-allowed}@media (max-width: 768px){._root_wds6e_1{min-height:100dvh;padding:20px;background:radial-gradient(circle at 1px 1px,rgba(26,26,26,.06) 1px,transparent 0) 0 0 / 22px 22px,var(--nb-cream)}._card_wds6e_10{padding:32px 24px calc(32px + env(safe-area-inset-bottom));max-width:100%;border:3px solid var(--nb-ink);border-radius:20px;box-shadow:8px 8px 0 var(--nb-ink)}._logoText_wds6e_27{font-size:22px;font-weight:800}._heading_wds6e_34{font-size:28px;font-weight:800}._sub_wds6e_42{font-size:15px}._input_wds6e_60{min-height:50px;font-size:16px;border:2px solid var(--nb-ink);border-radius:12px}._input_wds6e_60:focus{box-shadow:var(--nb-shadow-sm);background:var(--nb-yellow-soft)}._eyeBtn_wds6e_79{min-width:44px;min-height:44px}._error_wds6e_98{border:2px solid var(--nb-ink);background:var(--nb-coral);color:var(--nb-ink);font-weight:600}._btn_wds6e_107{min-height:54px;background:var(--nb-yellow);color:var(--nb-ink);border:3px solid var(--nb-ink);border-radius:14px;font-size:16px;font-weight:800;box-shadow:var(--nb-shadow);transition:transform .08s ease,box-shadow .08s ease}._btn_wds6e_107:active:not(:disabled){transform:translate(2px,2px);box-shadow:var(--nb-shadow-sm)}}._overlay_1ifv5_1{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;display:flex;align-items:center;justify-content:center;z-index:200}._modal_1ifv5_11{background:var(--surface);border-radius:var(--radius-xl);width:560px;max-width:95vw;max-height:88vh;display:flex;flex-direction:column;box-shadow:0 20px 60px #00000026;overflow:hidden}._header_1ifv5_23{display:flex;align-items:center;justify-content:space-between;padding:18px 24px;border-bottom:1px solid var(--border);flex-shrink:0}._title_1ifv5_32{font-size:15px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._closeBtn_1ifv5_39{font-size:14px;color:var(--text-tertiary);padding:4px 8px;border-radius:var(--radius-sm)}._closeBtn_1ifv5_39:hover{background:var(--surface-2);color:var(--text-primary)}._loading_1ifv5_47{padding:40px;text-align:center;font-size:13px;color:var(--text-tertiary)}._body_1ifv5_54{flex:1;overflow-y:auto;padding:8px 0}._section_1ifv5_60{padding:20px 24px;border-bottom:1px solid var(--border)}._section_1ifv5_60:last-child{border-bottom:none}._sectionHeader_1ifv5_66{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:0}._sectionTitle_1ifv5_74{font-size:13.5px;font-weight:600;color:var(--text-primary);margin-bottom:4px}._sectionDesc_1ifv5_81{font-size:12px;color:var(--text-secondary);line-height:1.6;max-width:380px}._subSettings_1ifv5_88{margin-top:16px;padding-top:16px;border-top:1px solid var(--border);display:flex;flex-direction:column;gap:12px}._fieldRow_1ifv5_97{display:flex;align-items:center;gap:12px}._fieldLabel_1ifv5_103{font-size:12px;font-weight:500;color:var(--text-secondary);min-width:70px;flex-shrink:0}._fieldInput_1ifv5_111{display:flex;align-items:center;gap:8px}._numInput_1ifv5_117{width:64px;border:1px solid var(--border-md);border-radius:var(--radius-sm);padding:5px 8px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;text-align:center}._numInput_1ifv5_117:focus{border-color:var(--accent)}._numInput_1ifv5_117:disabled{opacity:.5;cursor:not-allowed}._fieldUnit_1ifv5_131{font-size:12px;color:var(--text-secondary)}._fieldNote_1ifv5_133{font-size:11.5px;color:var(--text-tertiary);line-height:1.6;background:var(--surface-2);border-radius:var(--radius-sm);padding:8px 12px}._fieldNote_1ifv5_133 code{font-family:var(--font-mono);font-size:11px;background:var(--surface-3);padding:1px 4px;border-radius:3px;color:var(--accent-text)}._testBtn_1ifv5_150{align-self:flex-start;font-size:12px;font-weight:500;padding:6px 14px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._testBtn_1ifv5_150:hover:not(:disabled){border-color:var(--accent);color:var(--accent)}._testBtn_1ifv5_150:disabled{opacity:.5;cursor:not-allowed}._testResult_1ifv5_164{margin:0 24px 8px;padding:10px 14px;border-radius:var(--radius-md);font-size:12.5px;font-weight:500}._testOk_1ifv5_171{background:var(--green-light);color:var(--green-text);border:1px solid #86efac}._testErr_1ifv5_172{background:var(--red-light);color:var(--red-text);border:1px solid #fca5a5}._toggle_1ifv5_175{width:40px;height:22px;border-radius:99px;background:var(--surface-3);border:1px solid var(--border-md);position:relative;transition:all .2s;flex-shrink:0;cursor:pointer}._toggleOn_1ifv5_186{background:var(--accent);border-color:var(--accent)}._toggleThumb_1ifv5_190{position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;transition:transform .2s;box-shadow:0 1px 3px #00000026}._toggleOn_1ifv5_186 ._toggleThumb_1ifv5_190{transform:translate(18px)}._footer_1ifv5_204{display:flex;justify-content:flex-end;gap:8px;padding:14px 24px;border-top:1px solid var(--border);flex-shrink:0}._cancelBtn_1ifv5_213{font-size:13px;padding:7px 16px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary)}._cancelBtn_1ifv5_213:hover{border-color:var(--border-strong)}._saveBtn_1ifv5_222{font-size:13px;font-weight:500;padding:7px 20px;border-radius:var(--radius-md);background:var(--accent);color:#fff;transition:all .12s}._saveBtn_1ifv5_222:hover:not(:disabled){opacity:.88}._saveBtn_1ifv5_222:disabled{opacity:.45;cursor:not-allowed}._saveBtnSaved_1ifv5_233{background:var(--green)!important}._slaRules_1ifv5_236{display:flex;flex-direction:column;gap:10px}._slaRule_1ifv5_236{display:flex;align-items:flex-start;gap:12px;padding:10px 12px;background:var(--surface-2);border-radius:var(--radius-md)}._slaRuleIcon_1ifv5_245{font-size:16px;flex-shrink:0;margin-top:1px}._slaRuleTitle_1ifv5_246{font-size:12.5px;font-weight:600;color:var(--text-primary);margin-bottom:2px}._slaRuleDesc_1ifv5_247{font-size:12px;color:var(--text-secondary)}._slaRuleDesc_1ifv5_247 strong{color:var(--text-primary)}._addUserForm_1ifv5_251{display:flex;flex-direction:column;gap:8px}._addUserInput_1ifv5_256{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:8px 12px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;width:100%}._addUserInput_1ifv5_256:focus{border-color:var(--accent)}._userError_1ifv5_267{font-size:12px;color:#dc2626;background:#fef2f2;padding:6px 10px;border-radius:var(--radius-sm);border:1px solid #fca5a5}._viewSaveBtn_1ifv5_275{font-size:12px;font-weight:600;padding:6px 16px;border-radius:var(--radius-md);background:var(--accent);color:#fff;cursor:pointer;border:none}._viewSaveBtn_1ifv5_275:disabled{opacity:.45;cursor:not-allowed}._viewCancelBtn_1ifv5_286{font-size:12px;padding:6px 12px;color:var(--text-tertiary);background:none;border:none;cursor:pointer}._viewCancelBtn_1ifv5_286:hover{color:var(--text-primary)}._userList_1ifv5_296{display:flex;flex-direction:column;gap:0;margin-top:12px}._userRow_1ifv5_297{display:flex;align-items:center;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--border);gap:12px}._userRow_1ifv5_297:last-child{border-bottom:none}._userRowInactive_1ifv5_306{opacity:.45}._userRowLeft_1ifv5_307{display:flex;align-items:center;gap:10px}._userAvatar_1ifv5_308{width:30px;height:30px;border-radius:50%;background:var(--accent-light);color:var(--accent-text);font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._userRowName_1ifv5_320{font-size:13px;font-weight:500;color:var(--text-primary)}._userRowEmail_1ifv5_321{font-size:11.5px;color:var(--text-tertiary);margin-top:1px}._userRowRight_1ifv5_322{display:flex;align-items:center;gap:8px;flex-shrink:0}._youBadge_1ifv5_323{font-size:10px;font-weight:500;padding:1px 6px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary)}._userRole_1ifv5_331{font-size:10px;font-weight:600;padding:2px 7px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.04em}._userRoleAdmin_1ifv5_341{background:#eff6ff;color:#1d4ed8}._inactiveBadge_1ifv5_342{font-size:10px;font-weight:500;padding:2px 7px;border-radius:99px;background:var(--surface-2);color:var(--text-tertiary)}._deactivateBtn_1ifv5_350{font-size:11px;color:var(--text-tertiary);padding:3px 6px;border-radius:var(--radius-sm);background:none;border:none;cursor:pointer}._deactivateBtn_1ifv5_350:hover{background:#fef2f2;color:#dc2626}@media (max-width: 768px){._overlay_1ifv5_1{align-items:stretch;z-index:40}._modal_1ifv5_11{width:100%;max-width:100%;max-height:none;height:100dvh;border-radius:0;box-shadow:none}._header_1ifv5_23{padding:calc(12px + env(safe-area-inset-top)) 18px 12px;border-bottom:3px solid var(--nb-ink)}._title_1ifv5_32{font-size:20px;font-weight:800}._closeBtn_1ifv5_39{font-size:22px;min-width:40px}._body_1ifv5_54{padding:12px;display:flex;flex-direction:column;gap:12px}._section_1ifv5_60{border:2px solid var(--nb-ink);border-radius:16px;box-shadow:var(--nb-shadow-sm);background:var(--surface);padding:16px}._section_1ifv5_60:last-child{border-bottom:2px solid var(--nb-ink)}._teamSection_1ifv5_393{display:none}._sectionTitle_1ifv5_74{font-size:15px;font-weight:800}._sectionDesc_1ifv5_81{max-width:none}._numInput_1ifv5_117,._addUserInput_1ifv5_256{min-height:46px;border:2px solid var(--nb-ink);border-radius:10px;font-size:16px}._numInput_1ifv5_117{width:72px}._testBtn_1ifv5_150,._viewSaveBtn_1ifv5_275{min-height:46px;border:2px solid var(--nb-ink);border-radius:12px;font-weight:800;background:var(--nb-sky);color:var(--nb-ink)}._slaRule_1ifv5_236{border:1.5px solid var(--nb-ink)}._toggle_1ifv5_175{width:52px;height:30px;border:2px solid var(--nb-ink)}._toggleOn_1ifv5_186{background:var(--nb-mint);border-color:var(--nb-ink)}._toggleThumb_1ifv5_190{width:22px;height:22px;top:2px;left:2px;border:1.5px solid var(--nb-ink);box-shadow:none}._toggleOn_1ifv5_186 ._toggleThumb_1ifv5_190{transform:translate(21px)}._footer_1ifv5_204{padding:12px 16px calc(12px + env(safe-area-inset-bottom));border-top:3px solid var(--nb-ink);gap:10px}._cancelBtn_1ifv5_213,._saveBtn_1ifv5_222{min-height:50px;flex:1;border:2px solid var(--nb-ink);border-radius:12px;font-size:15px;font-weight:800}._saveBtn_1ifv5_222{background:var(--nb-yellow);color:var(--nb-ink)}}._root_15iad_1{display:flex;flex-direction:column;height:100vh;background:var(--surface);border-right:1px solid var(--border);overflow:hidden}._header_15iad_10{padding:16px 16px 0;flex-shrink:0}._headerTop_15iad_15{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}._logo_15iad_22{display:flex;align-items:center;gap:8px}._logoText_15iad_28{font-size:15px;font-weight:600;color:var(--text-primary);letter-spacing:-.3px}._iconBtn_15iad_35{width:28px;height:28px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;color:var(--text-secondary);transition:background .12s}._iconBtn_15iad_35:hover{background:var(--surface-2)}._iconBtn_15iad_35:disabled{opacity:.4;cursor:not-allowed}._inboxMeta_15iad_48{display:flex;align-items:center;gap:8px;padding-bottom:14px;border-bottom:1px solid var(--border)}._inboxLabel_15iad_56{font-size:13px;font-weight:500;color:var(--text-secondary)}._unreadBadge_15iad_62{font-size:11px;padding:2px 7px;border-radius:99px;background:var(--accent-light);color:var(--accent-text);font-weight:500}._filterSection_15iad_71{padding:12px 16px 0;flex-shrink:0}._pills_15iad_76{display:flex;gap:5px;flex-wrap:wrap}._pill_15iad_76{font-size:11.5px;padding:4px 10px;border-radius:99px;border:1px solid var(--border);color:var(--text-secondary);background:transparent;transition:all .12s;font-weight:500}._pill_15iad_76:hover{border-color:var(--border-md);color:var(--text-primary)}._pillActive_15iad_93{background:var(--text-primary);color:#fff;border-color:var(--text-primary)}._pillBrandActive_15iad_98{border-width:1px}._statusTabs_15iad_102{display:flex;padding:10px 16px 0;gap:2px;flex-shrink:0;border-bottom:1px solid var(--border)}._statusTab_15iad_102{flex:1;padding:8px 4px;font-size:12px;font-weight:500;color:var(--text-tertiary);border-bottom:2px solid transparent;transition:all .12s;text-align:center;display:flex;align-items:center;justify-content:center;gap:5px}._statusTab_15iad_102:hover{color:var(--text-secondary)}._statusTabActive_15iad_126{color:var(--accent);border-bottom-color:var(--accent)}._tabCount_15iad_131{font-size:10px;font-weight:600;padding:1px 5px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary);min-width:16px;text-align:center;line-height:1.6}._tabCountActive_15iad_142{background:var(--accent-light);color:var(--accent-text)}._list_15iad_147{flex:1;overflow-y:auto;margin-right:5px;scrollbar-width:thin;scrollbar-color:var(--border-md) transparent}._list_15iad_147::-webkit-scrollbar{width:5px}._list_15iad_147::-webkit-scrollbar-track{background:transparent}._list_15iad_147::-webkit-scrollbar-thumb{background:var(--border-md);border-radius:99px}._list_15iad_147::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}._loadingWrap_15iad_162{padding:8px}._emptyList_15iad_164{padding:32px 16px;text-align:center;font-size:13px;color:var(--text-tertiary)}._loadMoreWrap_15iad_171{display:flex;align-items:center;justify-content:center;gap:8px;padding:14px 16px;font-size:12px;color:var(--text-tertiary)}._loadMoreSpinner_15iad_180{width:16px;height:16px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_15iad_1 .6s linear infinite}._threadCount_15iad_188{text-align:center;padding:10px 16px;font-size:11px;color:var(--text-tertiary)}._threadRow_15iad_195{width:100%;display:flex;align-items:flex-start;gap:10px;padding:12px 16px;border-bottom:1px solid var(--border);text-align:left;position:relative;transition:background .1s;cursor:pointer}._threadRow_15iad_195:hover{background:var(--surface-2)}._threadSelected_15iad_208{background:var(--accent-light)!important}._threadSelected_15iad_208:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--accent);border-radius:0 2px 2px 0}._unreadDot_15iad_220{position:absolute;top:14px;right:14px;width:7px;height:7px;border-radius:50%;background:var(--accent);flex-shrink:0}._avatar_15iad_231{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;flex-shrink:0;margin-top:1px}._threadBody_15iad_244{flex:1;min-width:0}._threadTop_15iad_246{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:2px}._threadName_15iad_253{font-size:13px;font-weight:500;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:140px}._threadTime_15iad_263{font-size:11px;color:var(--text-tertiary);flex-shrink:0;margin-left:6px}._threadSubject_15iad_270{font-size:12px;color:var(--text-secondary);margin-bottom:5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._threadMeta_15iad_279{display:flex;align-items:center;gap:5px}._brandTag_15iad_285{font-size:10px;font-weight:500;padding:2px 6px;border-radius:99px}._statusDot_15iad_292{width:6px;height:6px;border-radius:50%}._statusLabel_15iad_298{font-size:11px;font-weight:500}._skeleton_15iad_304{display:flex;gap:10px;padding:12px 16px;border-bottom:1px solid var(--border)}._skeletonAvatar_15iad_310{width:36px;height:36px;border-radius:50%;background:var(--surface-3);flex-shrink:0;animation:_shimmer_15iad_1 1.5s ease-in-out infinite}._skeletonBody_15iad_318{flex:1;display:flex;flex-direction:column;gap:6px;padding-top:4px}._skeletonLine_15iad_319{height:12px;border-radius:4px;background:var(--surface-3);animation:_shimmer_15iad_1 1.5s ease-in-out infinite}@keyframes _shimmer_15iad_1{0%,to{opacity:1}50%{opacity:.5}}._userMenu_15iad_331{position:absolute;top:32px;right:0;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-md);box-shadow:var(--shadow-md);padding:10px;min-width:200px;z-index:100}._userEmail_15iad_343{font-size:11px;color:var(--text-tertiary);padding:4px 6px 8px;border-bottom:1px solid var(--border);margin-bottom:6px;word-break:break-all}._logoutBtn_15iad_351{width:100%;text-align:left;padding:6px 8px;font-size:13px;color:var(--red);border-radius:var(--radius-sm)}._logoutBtn_15iad_351:hover{background:var(--red-light)}._searchWrap_15iad_362{display:flex;align-items:center;gap:8px;padding:10px 14px;border-bottom:1px solid var(--border)}._searchIcon_15iad_369{color:var(--text-tertiary);flex-shrink:0}._searchInput_15iad_370{flex:1;border:none;outline:none;font-size:13px;color:var(--text-primary);background:transparent}._searchInput_15iad_370::placeholder{color:var(--text-tertiary)}._searchClear_15iad_379{font-size:11px;color:var(--text-tertiary);padding:2px 4px}._searchClear_15iad_379:hover{color:var(--text-primary)}._searchBtn_15iad_385{font-size:11px;font-weight:500;padding:3px 8px;border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);flex-shrink:0;transition:all .12s}._searchBtn_15iad_385:hover{border-color:var(--accent);color:var(--accent)}._searchBtnActive_15iad_397{background:var(--accent);color:#fff;border-color:var(--accent)}._urgentBadge_15iad_400{font-size:11px;padding:2px 7px;border-radius:99px;background:#fef2f2;color:#b91c1c;font-weight:500}._threadUrgent_15iad_410{border-left:2px solid #dc2626!important}._avatarWrap_15iad_415{position:relative;flex-shrink:0}._urgentDot_15iad_416{position:absolute;bottom:-1px;right:-1px;width:9px;height:9px;border-radius:50%;background:#dc2626;border:1.5px solid var(--surface)}._tagPill_15iad_428{font-size:10px;padding:1px 5px;border-radius:4px;background:var(--surface-3);color:var(--text-secondary);font-weight:500}._savedViews_15iad_438{padding:8px 14px 4px;border-bottom:1px solid var(--border)}._savedViewsRow_15iad_443{display:flex;flex-wrap:wrap;gap:5px;align-items:center}._viewPill_15iad_450{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;font-weight:500;padding:3px 8px 3px 10px;border-radius:99px;border:1px solid var(--border-md);background:var(--surface);color:var(--text-secondary);cursor:pointer;transition:all .12s;max-width:140px}._viewPill_15iad_450:hover{border-color:var(--border-strong);color:var(--text-primary)}._viewPillActive_15iad_466{background:var(--accent-light);color:var(--accent-text);border-color:#93c5fd}._viewPillName_15iad_472{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100px}._viewPillDelete_15iad_479{font-size:9px;color:var(--text-tertiary);line-height:1;flex-shrink:0;padding:1px 2px;border-radius:50%}._viewPillDelete_15iad_479:hover{color:var(--red);background:var(--red-light)}._addViewBtn_15iad_489{font-size:11px;font-weight:500;padding:3px 9px;border-radius:99px;border:1px dashed var(--border-md);color:var(--text-tertiary);transition:all .12s;white-space:nowrap}._addViewBtn_15iad_489:hover{border-color:var(--accent);color:var(--accent)}._saveViewInput_15iad_501{display:flex;align-items:center;gap:4px;flex:1;min-width:0}._viewNameInput_15iad_509{flex:1;min-width:0;font-size:12px;border:1px solid var(--accent);border-radius:99px;padding:3px 10px;outline:none;background:var(--surface);color:var(--text-primary)}._viewSaveBtn_15iad_521{font-size:11px;font-weight:600;padding:3px 10px;border-radius:99px;background:var(--accent);color:#fff;flex-shrink:0}._viewSaveBtn_15iad_521:disabled{opacity:.4;cursor:not-allowed}._viewCancelBtn_15iad_532{font-size:11px;color:var(--text-tertiary);padding:2px 5px;flex-shrink:0}._viewCancelBtn_15iad_532:hover{color:var(--text-primary)}._settingsBtn_15iad_540{width:100%;text-align:left;padding:6px 8px;font-size:13px;color:var(--text-secondary);border-radius:var(--radius-sm);margin-bottom:2px}._settingsBtn_15iad_540:hover{background:var(--surface-2);color:var(--text-primary)}._threadBreached_15iad_552{background:#fff5f5!important;border-left:2px solid #dc2626!important}._threadBreached_15iad_552:hover{background:#fee2e2!important}._threadAtRisk_15iad_558{background:#fffbeb!important;border-left:2px solid #d97706!important}._threadAtRisk_15iad_558:hover{background:#fef3c7!important}._slaBreachedDot_15iad_565{position:absolute;bottom:-1px;left:-1px;width:9px;height:9px;border-radius:50%;background:#dc2626;border:1.5px solid var(--surface)}._slaAtRiskBadge_15iad_577{font-size:9.5px;font-weight:600;padding:1px 5px;border-radius:4px;background:#fffbeb;color:#92400e;border:1px solid #fcd34d;white-space:nowrap}._slaBreachedPill_15iad_589{font-size:9.5px;font-weight:600;padding:1px 6px;border-radius:4px;background:#fef2f2;color:#b91c1c;border:1px solid #fca5a5;white-space:nowrap}._userInfo_15iad_601{padding:10px 12px 8px}._userName_15iad_604{font-size:13px;font-weight:600;color:var(--text-primary);margin-bottom:2px}._userRole_15iad_610{display:inline-block;font-size:10px;font-weight:600;padding:1px 6px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.04em;margin-top:4px}._userRoleAdmin_15iad_622{background:#eff6ff;color:#1d4ed8}._userMenuDivider_15iad_626{height:1px;background:var(--border);margin:4px 0}._userMenuItem_15iad_631{display:flex;align-items:center;gap:8px;width:100%;text-align:left;padding:7px 12px;font-size:13px;color:var(--text-secondary);border-radius:0;text-decoration:none;cursor:pointer;background:none;border:none}._userMenuItem_15iad_631:hover{background:var(--surface-2);color:var(--text-primary)}._userMenuItemDanger_15iad_647{display:flex;align-items:center;gap:8px;width:100%;text-align:left;padding:7px 12px;font-size:13px;color:#dc2626;background:none;border:none;cursor:pointer}._userMenuItemDanger_15iad_647:hover{background:#fef2f2}._searchFilterRow_15iad_665{display:contents}@media (max-width: 768px){._hideMobile_15iad_671{display:none!important}._root_15iad_1{height:100dvh;border-right:none;background:var(--bg)}._header_15iad_10{position:sticky;top:0;z-index:30;background:var(--surface);padding:calc(8px + env(safe-area-inset-top)) 14px 0;border-bottom:3px solid var(--nb-ink)}._headerTop_15iad_15{margin-bottom:6px}._logoText_15iad_28{font-size:18px;font-weight:800;letter-spacing:-.4px}._iconBtn_15iad_35{width:38px;height:38px;border:2px solid var(--nb-ink);border-radius:11px;background:var(--nb-sky);color:var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._iconBtn_15iad_35:active{transform:translate(1px,1px);box-shadow:none}._iconBtn_15iad_35:nth-child(2){background:var(--nb-mint)}._inboxMeta_15iad_48{border-bottom:none;padding-bottom:8px}._inboxLabel_15iad_56{font-size:14px;font-weight:800;color:var(--nb-ink)}._unreadBadge_15iad_62,._urgentBadge_15iad_400{font-size:11px;font-weight:800;padding:3px 9px;border:1.5px solid var(--nb-ink);border-radius:99px}._unreadBadge_15iad_62{background:var(--nb-sky);color:var(--nb-ink)}._urgentBadge_15iad_400{background:var(--nb-coral);color:var(--nb-ink)}._searchFilterRow_15iad_665{display:flex;align-items:center;gap:8px;margin:8px 14px 0}._savedViews_15iad_438{display:none}._searchWrap_15iad_362{margin:0;padding:0 12px;height:42px;flex:0 1 44%;min-width:52px;overflow:hidden;transition:flex-basis .22s ease,flex-grow .22s ease;border:2px solid var(--nb-ink);border-radius:13px;background:var(--surface);box-shadow:var(--nb-shadow-sm)}._searchExpanded_15iad_740 ._searchWrap_15iad_362{flex:1 1 90%}._searchInput_15iad_370{font-size:16px;min-width:0}._searchBtn_15iad_385{display:none}._searchExpanded_15iad_740 ._searchBtn_15iad_385{display:block;border:2px solid var(--nb-ink);border-radius:10px;font-weight:800;padding:5px 12px;background:var(--nb-yellow);color:var(--nb-ink)}._searchExpanded_15iad_740 ._searchBtnActive_15iad_397{background:var(--nb-lav);color:var(--nb-ink);border-color:var(--nb-ink)}._filterSection_15iad_71{padding:0;flex:1 1 56%;min-width:44px;overflow:hidden;transition:flex-basis .22s ease,flex-grow .22s ease}._searchExpanded_15iad_740 ._filterSection_15iad_71{flex:0 1 10%}._pills_15iad_76{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch;padding-bottom:2px}._pills_15iad_76::-webkit-scrollbar{display:none}._pill_15iad_76{flex-shrink:0;height:32px;font-size:12.5px;font-weight:700;padding:0 13px;border:2px solid var(--nb-ink);color:var(--nb-ink);background:var(--surface)}._pillActive_15iad_93{background:var(--nb-lav);color:var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._pillBrandActive_15iad_98{box-shadow:var(--nb-shadow-sm)}._statusTabs_15iad_102{gap:6px;padding:8px 14px;border-bottom:3px solid var(--nb-ink);background:var(--surface);flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch}._statusTabs_15iad_102::-webkit-scrollbar{display:none}._statusTab_15iad_102{flex:0 0 auto;white-space:nowrap;padding:0 13px;font-size:12.5px;font-weight:800;color:var(--nb-ink);border:2px solid var(--nb-ink);border-radius:11px;background:var(--surface);min-height:38px}._statusTabActive_15iad_126{background:var(--nb-peach);border-color:var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._statusTab_15iad_102:nth-child(2)._statusTabActive_15iad_126{background:var(--nb-sky)}._statusTab_15iad_102:nth-child(3)._statusTabActive_15iad_126{background:var(--nb-mint)}._statusTab_15iad_102:nth-child(4)._statusTabActive_15iad_126{background:var(--nb-lav)}._tabCount_15iad_131{border:1.5px solid var(--nb-ink);background:var(--surface);color:var(--nb-ink);font-weight:800}._tabCountActive_15iad_142{background:var(--nb-ink);color:#fff}._list_15iad_147{margin-right:0;padding-bottom:calc(84px + env(safe-area-inset-bottom));overscroll-behavior:contain;background:var(--bg)}._threadRow_15iad_195{gap:12px;padding:11px 14px;min-height:66px;border-bottom:2px solid rgba(26,26,26,.1);align-items:center}._threadRow_15iad_195:active{background:var(--nb-yellow-soft)}._threadRow_15iad_195:hover{background:transparent}._avatar_15iad_231{width:48px;height:48px;border:2px solid var(--nb-ink);border-radius:50%;font-size:15px;font-weight:800}._threadTop_15iad_246{margin-bottom:1px}._threadName_15iad_253{font-size:15.5px;font-weight:700;max-width:190px}._threadTime_15iad_263{font-size:11px}._threadSubject_15iad_270{font-size:13px;margin-bottom:0;padding-right:28px}._threadMeta_15iad_279{display:none}._threadUnread_15iad_862 ._threadName_15iad_253{font-weight:800}._threadUnread_15iad_862 ._threadSubject_15iad_270{font-weight:600;color:var(--nb-ink)}._threadUnread_15iad_862 ._threadTime_15iad_263{font-weight:800;color:var(--nb-ink)}._unreadDot_15iad_220{top:auto;bottom:14px;right:14px;width:16px;height:16px;border:1.5px solid var(--nb-ink);background:var(--nb-sky);box-shadow:1px 1px 0 var(--nb-ink)}._userMenu_15iad_331{border:3px solid var(--nb-ink);box-shadow:var(--nb-shadow);border-radius:16px}._userMenuItem_15iad_631,._userMenuItemDanger_15iad_647{padding:12px;font-size:15px;min-height:44px}}._overlay_1lvgn_1{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;display:flex;align-items:center;justify-content:center;z-index:200}._modal_1lvgn_11{background:var(--surface);border-radius:var(--radius-xl);width:820px;max-width:95vw;max-height:88vh;display:flex;flex-direction:column;box-shadow:0 20px 60px #0000002e;overflow:hidden}._modalHeader_1lvgn_23{display:flex;align-items:center;justify-content:space-between;padding:18px 24px;border-bottom:1px solid var(--border);flex-shrink:0}._modalTitle_1lvgn_32{font-size:15px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._closeBtn_1lvgn_39{font-size:14px;color:var(--text-tertiary);padding:4px 8px;border-radius:var(--radius-sm);transition:all .12s}._closeBtn_1lvgn_39:hover{background:var(--surface-2);color:var(--text-primary)}._modalBody_1lvgn_48{display:grid;grid-template-columns:240px 1fr;flex:1;overflow:hidden}._listPane_1lvgn_56{border-right:1px solid var(--border);overflow-y:auto;padding:12px}._newBtn_1lvgn_62{width:100%;text-align:left;font-size:13px;font-weight:500;padding:8px 12px;border-radius:var(--radius-md);border:1px dashed var(--border-md);color:var(--accent-text);margin-bottom:12px;transition:all .12s}._newBtn_1lvgn_62:hover{background:var(--accent-light);border-color:#93c5fd}._catGroup_1lvgn_76{margin-bottom:16px}._catLabel_1lvgn_77{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.07em;padding:4px 8px;margin-bottom:4px}._tplRow_1lvgn_87{display:flex;align-items:center;justify-content:space-between;padding:8px 10px;border-radius:var(--radius-sm);cursor:pointer;transition:background .1s;gap:6px}._tplRow_1lvgn_87:hover{background:var(--surface-2)}._tplRowActive_1lvgn_98{background:var(--accent-light)}._tplRowTitle_1lvgn_100{font-size:12.5px;color:var(--text-primary);flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._deleteBtn_1lvgn_109{font-size:10px;color:var(--text-tertiary);padding:2px 4px;border-radius:3px;opacity:0;transition:opacity .12s}._tplRow_1lvgn_87:hover ._deleteBtn_1lvgn_109{opacity:1}._deleteBtn_1lvgn_109:hover{color:var(--red);background:var(--red-light)}._editorPane_1lvgn_121{display:flex;flex-direction:column;overflow:hidden}._editorEmpty_1lvgn_127{display:flex;align-items:center;justify-content:center;height:100%;font-size:13px;color:var(--text-tertiary)}._editorFields_1lvgn_136{flex:1;overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:16px}._fieldRow_1lvgn_145{display:flex;flex-direction:column;gap:6px}._fieldLabel_1lvgn_146{font-size:11px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em}._fieldInput_1lvgn_154,._fieldSelect_1lvgn_154{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:8px 12px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;transition:border-color .12s}._fieldInput_1lvgn_154:focus,._fieldSelect_1lvgn_154:focus{border-color:var(--accent)}._varRow_1lvgn_166{display:flex;flex-wrap:wrap;gap:5px;margin-bottom:4px}._varChip_1lvgn_167{font-size:11px;font-family:var(--font-mono);padding:2px 8px;border-radius:4px;background:var(--surface-3);color:var(--text-secondary);border:1px solid var(--border-md);transition:all .1s}._varChip_1lvgn_167:hover{background:var(--accent-light);color:var(--accent-text);border-color:#93c5fd}._fieldTextarea_1lvgn_179{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:10px 12px;font-size:13px;line-height:1.6;color:var(--text-primary);background:var(--surface);outline:none;width:100%;resize:vertical;font-family:var(--font-sans);transition:border-color .12s}._fieldTextarea_1lvgn_179:focus{border-color:var(--accent)}._editorActions_1lvgn_195{display:flex;justify-content:flex-end;gap:8px;padding:14px 24px;border-top:1px solid var(--border);flex-shrink:0}._cancelEditBtn_1lvgn_204{font-size:13px;padding:7px 16px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._cancelEditBtn_1lvgn_204:hover{border-color:var(--border-strong);color:var(--text-primary)}._saveBtn_1lvgn_215{font-size:13px;font-weight:500;padding:7px 20px;border-radius:var(--radius-md);background:var(--accent);color:#fff;transition:opacity .12s}._saveBtn_1lvgn_215:hover:not(:disabled){opacity:.88}._saveBtn_1lvgn_215:disabled{opacity:.45;cursor:not-allowed}._confirmOverlay_1lvgn_228{position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:300}._confirmBox_1lvgn_238{background:var(--surface);border-radius:var(--radius-lg);padding:24px;width:340px;box-shadow:var(--shadow-md)}._confirmText_1lvgn_246{font-size:14px;color:var(--text-primary);margin-bottom:6px}._confirmSub_1lvgn_251{font-size:12px;color:var(--text-tertiary);margin-bottom:20px}._confirmActions_1lvgn_253{display:flex;justify-content:flex-end;gap:8px}._deleteConfirmBtn_1lvgn_254{font-size:13px;font-weight:500;padding:7px 16px;border-radius:var(--radius-md);background:var(--red);color:#fff}._deleteConfirmBtn_1lvgn_254:hover{opacity:.88}._overlay_uyz90_1{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;z-index:9999;display:flex;align-items:center;justify-content:center;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}._modal_uyz90_12{background:var(--surface);border:1px solid var(--border-md);border-radius:12px;width:440px;max-width:calc(100vw - 32px);box-shadow:0 20px 60px #0003;display:flex;flex-direction:column;overflow:hidden}._header_uyz90_24{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border)}._title_uyz90_32{font-size:14px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._closeBtn_uyz90_39{font-size:13px;color:var(--text-tertiary);background:none;border:none;cursor:pointer;padding:2px 6px;border-radius:4px;transition:color .12s}._closeBtn_uyz90_39:hover{color:var(--text-primary)}._body_uyz90_51{padding:20px;display:flex;flex-direction:column;gap:16px}._stepHint_uyz90_58{font-size:12.5px;color:var(--text-secondary);margin:0;line-height:1.5}._typeGrid_uyz90_66{display:flex;flex-direction:column;gap:8px}._typeCard_uyz90_72{display:flex;flex-direction:column;align-items:flex-start;gap:2px;padding:12px 14px;border-radius:8px;border:1.5px solid var(--border);background:var(--surface-2);cursor:pointer;text-align:left;transition:border-color .12s,background .12s}._typeCard_uyz90_72:hover{border-color:var(--border-md);background:var(--surface)}._typeCardActive_uyz90_89{border-color:var(--accent)!important;background:var(--accent-light)!important}._typeIcon_uyz90_94{font-size:18px;line-height:1;margin-bottom:4px}._typeLabel_uyz90_100{font-size:13px;font-weight:600;color:var(--text-primary)}._typeDesc_uyz90_106{font-size:11.5px;color:var(--text-tertiary);line-height:1.4}._fieldGroup_uyz90_113{display:flex;flex-direction:column;gap:5px}._fieldLabel_uyz90_119{font-size:12px;font-weight:600;color:var(--text-secondary);display:flex;align-items:center;gap:3px}._fieldRequired_uyz90_128{color:#ef4444}._fieldInput_uyz90_132{width:100%;padding:9px 12px;border:1px solid var(--border-md);border-radius:7px;font-size:13px;background:var(--surface-2);color:var(--text-primary);outline:none;transition:border-color .12s;box-sizing:border-box}._fieldInput_uyz90_132:focus{border-color:var(--accent)}._fieldInput_uyz90_132::placeholder{color:var(--text-tertiary)}._fieldTextarea_uyz90_151{width:100%;padding:9px 12px;border:1px solid var(--border-md);border-radius:7px;font-size:13px;font-family:inherit;background:var(--surface-2);color:var(--text-primary);outline:none;transition:border-color .12s;box-sizing:border-box;resize:vertical;min-height:72px;line-height:1.5;white-space:pre-wrap}._fieldTextarea_uyz90_151:focus{border-color:var(--accent)}._fieldTextarea_uyz90_151::placeholder{color:var(--text-tertiary)}._fieldHint_uyz90_175{font-size:11px;color:var(--text-tertiary);margin:0}._refundNotice_uyz90_182{display:flex;align-items:flex-start;gap:8px;font-size:12.5px;color:#1d4ed8;background:#eff6ff;border:1px solid #bfdbfe;border-radius:7px;padding:10px 12px;line-height:1.5}._error_uyz90_196{font-size:12px;color:#ef4444;margin:0;padding:8px 12px;background:#fef2f2;border-radius:6px;border:1px solid #fca5a5}._footer_uyz90_207{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}._cancelBtn_uyz90_214{font-size:12px;font-weight:500;padding:7px 16px;border-radius:7px;border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);cursor:pointer;transition:all .12s}._cancelBtn_uyz90_214:hover{border-color:var(--border-strong);color:var(--text-primary)}._nextBtn_uyz90_227{font-size:12px;font-weight:600;padding:7px 18px;border-radius:7px;border:none;color:#fff;background:var(--accent);cursor:pointer;transition:opacity .12s}._nextBtn_uyz90_227:hover:not(:disabled){opacity:.88}._nextBtn_uyz90_227:disabled{opacity:.45;cursor:not-allowed}._submitBtn_uyz90_241{font-size:12px;font-weight:600;padding:7px 20px;border-radius:7px;border:none;color:#fff;background:#16a34a;cursor:pointer;transition:opacity .12s}._submitBtn_uyz90_241:hover:not(:disabled){opacity:.88}._submitBtn_uyz90_241:disabled{opacity:.45;cursor:not-allowed}@media (max-width: 768px){._overlay_uyz90_1{align-items:flex-end}._modal_uyz90_12{width:100%;max-width:100%;max-height:92dvh;overflow-y:auto;border:3px solid var(--nb-ink);border-bottom:none;border-radius:22px 22px 0 0;box-shadow:0 -6px 0 var(--nb-ink)}._header_uyz90_24{padding:16px 18px;border-bottom:3px solid var(--nb-ink);position:sticky;top:0;background:var(--surface);z-index:2}._title_uyz90_32{font-size:18px;font-weight:800}._closeBtn_uyz90_39{font-size:20px;min-width:40px;min-height:40px}._body_uyz90_51{padding:18px 16px calc(20px + env(safe-area-inset-bottom))}._typeCard_uyz90_72{padding:14px;border:2px solid var(--nb-ink);min-height:60px}._typeCardActive_uyz90_89{box-shadow:var(--nb-shadow-sm)}._typeLabel_uyz90_100{font-size:15px;font-weight:800}._fieldInput_uyz90_132,._fieldTextarea_uyz90_151{min-height:48px;font-size:16px;border:2px solid var(--nb-ink);border-radius:10px}._fieldTextarea_uyz90_151{min-height:96px}._footer_uyz90_207{flex-direction:column-reverse;gap:10px}._cancelBtn_uyz90_214,._nextBtn_uyz90_227,._submitBtn_uyz90_241{width:100%;min-height:50px;border:2px solid var(--nb-ink);border-radius:12px;font-size:15px;font-weight:800}._nextBtn_uyz90_227{background:var(--nb-sky);color:var(--nb-ink)}._submitBtn_uyz90_241{background:var(--nb-mint);color:var(--nb-ink)}}._root_14xie_1{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px}._loading_14xie_11{display:flex;align-items:center;gap:8px;justify-content:center;padding:40px 20px;font-size:13px;color:var(--text-tertiary)}._spinner_14xie_20{width:14px;height:14px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_14xie_20 .7s linear infinite}@keyframes _spin_14xie_20{to{transform:rotate(360deg)}}._empty_14xie_31{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:40px 24px;text-align:center;gap:10px}._emptyIcon_14xie_40{color:var(--text-tertiary);opacity:.5}._emptyTitle_14xie_44{font-size:13px;font-weight:600;color:var(--text-secondary);margin:0}._emptySub_14xie_50{font-size:12px;color:var(--text-tertiary);line-height:1.5;max-width:280px;margin:0}._card_14xie_59{background:var(--surface);border:1px solid var(--border);border-radius:10px;overflow:hidden;transition:opacity .15s}._cardClosed_14xie_66{opacity:.65}._cardHeader_14xie_70{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;border-bottom:1px solid var(--border);background:var(--surface-2)}._cardHeaderLeft_14xie_79{display:flex;align-items:center;gap:8px}._typeBadge_14xie_85{font-size:11px;font-weight:600;padding:3px 9px;border-radius:99px;border:1px solid}._closedBadge_14xie_93{font-size:10px;font-weight:500;padding:2px 7px;border-radius:99px;background:#f1f5f9;color:#64748b;border:1px solid #e2e8f0}._cardDate_14xie_103{font-size:11px;color:var(--text-tertiary)}._jerseyRow_14xie_109{display:flex;flex-direction:column;gap:0;padding:10px 14px;border-bottom:1px solid var(--border)}._jerseyItem_14xie_117{display:flex;align-items:baseline;gap:8px;padding:4px 0}._jerseyLabel_14xie_124{font-size:11px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;min-width:60px;flex-shrink:0}._jerseyValue_14xie_134{font-size:12.5px;font-weight:500;color:var(--text-primary);line-height:1.4}._statusSection_14xie_142{padding:10px 14px}._statusTitle_14xie_146{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.07em;margin-bottom:8px}._statusList_14xie_155{display:flex;flex-direction:column;gap:6px}._checkRow_14xie_162{display:flex;align-items:center;gap:9px;cursor:pointer;padding:3px 0;-webkit-user-select:none;user-select:none}._checkRowDisabled_14xie_170{cursor:default;pointer-events:none}._checkbox_14xie_175{width:16px;height:16px;border-radius:4px;border:1.5px solid var(--border-md);background:var(--surface);display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:all .12s}._checkboxChecked_14xie_187{background:#16a34a;border-color:#16a34a;color:#fff}._checkLabel_14xie_193{font-size:12.5px;color:var(--text-secondary);transition:color .12s}._checkLabelDone_14xie_198{color:var(--text-tertiary);text-decoration:line-through}._statusRow_14xie_204{display:flex;align-items:center;justify-content:space-between;padding:4px 0;gap:8px;min-height:28px}._statusRowLeft_14xie_213{display:flex;align-items:baseline;gap:8px;flex:1;min-width:0}._statusLabel_14xie_221{font-size:12.5px;color:var(--text-secondary);flex-shrink:0}._statusValue_14xie_227{font-size:12px;color:var(--text-primary);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._editBtn_14xie_237{font-size:11px;font-weight:500;color:var(--accent);background:none;border:none;cursor:pointer;padding:2px 6px;border-radius:4px;flex-shrink:0;transition:background .1s}._editBtn_14xie_237:hover{background:var(--accent-light)}._inlineEdit_14xie_252{display:flex;align-items:center;gap:5px;flex:1}._inlineInput_14xie_259{flex:1;font-size:12px;padding:3px 8px;border:1px solid var(--border-md);border-radius:5px;background:var(--surface);color:var(--text-primary);outline:none}._inlineInput_14xie_259:focus{border-color:var(--accent)}._inlineSave_14xie_271{font-size:11px;font-weight:600;color:#fff;background:var(--accent);border:none;border-radius:4px;padding:3px 8px;cursor:pointer}._inlineCancel_14xie_282{font-size:11px;color:var(--text-tertiary);background:none;border:none;cursor:pointer;padding:3px 4px}._cardFooter_14xie_292{padding:10px 14px;border-top:1px solid var(--border);display:flex;justify-content:flex-end}._closeActionBtn_14xie_299{display:flex;align-items:center;gap:5px;font-size:11.5px;font-weight:500;color:#16a34a;background:#f0fdf4;border:1px solid #86efac;border-radius:6px;padding:5px 12px;cursor:pointer;transition:opacity .12s}._closeActionBtn_14xie_299:hover{opacity:.8}._closedAt_14xie_315{padding:8px 14px;font-size:11px;color:var(--text-tertiary);text-align:right;border-top:1px solid var(--border)}@media (max-width: 768px){._card_14xie_59{border:2px solid var(--nb-ink);box-shadow:var(--nb-shadow-sm);border-radius:14px}._typeBadge_14xie_85{border-width:2px;font-weight:700}._jerseyValue_14xie_134,._statusValue_14xie_227{font-size:14px}._checkbox_14xie_175{width:22px;height:22px;border:2px solid var(--nb-ink)}._checkLabel_14xie_193{font-size:14px}._checkRow_14xie_162{min-height:40px;padding:6px 0}._inlineInput_14xie_259{font-size:16px;min-height:40px;border:2px solid var(--nb-ink)}._inlineSave_14xie_271,._editBtn_14xie_237{min-height:38px}._closeActionBtn_14xie_299{min-height:44px;border:2px solid var(--nb-ink);border-radius:10px;font-weight:800;background:var(--nb-mint);color:var(--nb-ink)}}._root_1aab4_1{display:flex;flex-direction:column;height:100vh;background:var(--surface);border-right:1px solid var(--border);overflow:hidden}._loadingMsg_1aab4_10{display:flex;align-items:center;justify-content:center;height:100%;font-size:13px;color:var(--text-tertiary)}._header_1aab4_20{padding:16px 20px 14px;border-bottom:1px solid var(--border);flex-shrink:0}._headerTop_1aab4_26{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:8px}._headerCustomer_1aab4_34{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}._headerName_1aab4_42{font-size:15px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._headerEmail_1aab4_52{font-size:11.5px;color:var(--text-tertiary)}._subject_1aab4_57{font-size:14px;font-weight:600;color:var(--text-primary);line-height:1.4;flex:1;letter-spacing:-.2px}._ticketIdBadge_1aab4_66{font-size:11px;font-weight:600;font-family:var(--font-mono);color:var(--accent-text);background:var(--accent-light);padding:2px 7px;border-radius:4px}._structuredCard_1aab4_77{background:var(--surface-2);border-radius:var(--radius-lg) var(--radius-lg) var(--radius-lg) 4px;overflow:hidden;border:1px solid var(--border);max-width:100%}._structuredMeta_1aab4_85{display:flex;flex-wrap:wrap;gap:6px;padding:10px 14px;border-bottom:1px solid var(--border);background:var(--surface)}._structuredTag_1aab4_94{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;font-weight:500;color:var(--text-secondary);background:var(--surface-2);padding:3px 8px;border-radius:99px;border:1px solid var(--border)}._structuredIcon_1aab4_107{font-size:11px}._structuredBody_1aab4_111{padding:12px 14px}._statusSelect_1aab4_115{font-size:11.5px;font-weight:500;padding:4px 10px;border-radius:99px;border:1px solid;outline:none;cursor:pointer;flex-shrink:0;-moz-appearance:none;appearance:none;-webkit-appearance:none}._headerMeta_1aab4_128{display:flex;align-items:center;gap:6px;flex-wrap:wrap}._brandBadge_1aab4_135{font-size:11px;font-weight:500;padding:2px 8px;border-radius:99px}._metaSep_1aab4_142{color:var(--text-tertiary);font-size:11px}._metaEmail_1aab4_143{font-size:11px;color:var(--text-secondary)}._metaTime_1aab4_144{font-size:11px;color:var(--text-tertiary)}._actionBadge_1aab4_147{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:600;color:var(--text-secondary);background:var(--surface-2);border:1px solid var(--border-md);border-radius:99px;padding:2px 8px;cursor:pointer;transition:background .12s,border-color .12s}._actionBadge_1aab4_147:hover{border-color:var(--accent);color:var(--accent-text)}._actionBadgeOpen_1aab4_162{color:#92400e;background:#fef3c7;border-color:#fcd34d}._actionBadgeOpen_1aab4_162:hover{border-color:#f59e0b;color:#92400e}._actionBadgeActive_1aab4_168{border-color:var(--accent)}._actionsSection_1aab4_171{flex-shrink:0;max-height:45%;display:flex;flex-direction:column;overflow-y:auto;border-bottom:1px solid var(--border);background:var(--surface-2)}._tabBar_1aab4_182{display:flex;gap:0;border-bottom:1px solid var(--border);flex-shrink:0;background:var(--surface-2)}._tab_1aab4_182{display:flex;align-items:center;gap:6px;padding:9px 18px;font-size:12.5px;font-weight:500;color:var(--text-tertiary);background:none;border:none;border-bottom:2px solid transparent;cursor:pointer;transition:color .12s;margin-bottom:-1px}._tab_1aab4_182:hover{color:var(--text-secondary)}._tabActive_1aab4_206{color:var(--accent-text, var(--accent));border-bottom-color:var(--accent);font-weight:600}._tabBadge_1aab4_212{font-size:10px;font-weight:600;padding:1px 6px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary);line-height:1.6}._tabBadgeAction_1aab4_221{background:#dbeafe;color:#1d4ed8}._toolBtnAction_1aab4_227{background:#fef3c7;color:#92400e;border-color:#fcd34d}._toolBtnAction_1aab4_227:hover{background:#fde68a;border-color:#f59e0b}._messagesWrap_1aab4_238{position:relative;flex:1;min-height:0;display:flex;flex-direction:column}._messages_1aab4_238{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:16px}._scrollTopBtn_1aab4_255{position:absolute;top:12px;right:18px;width:34px;height:34px;display:flex;align-items:center;justify-content:center;border-radius:50%;border:1px solid var(--border-md);background:var(--surface);color:var(--text-secondary);cursor:pointer;box-shadow:var(--shadow-md);z-index:5}._scrollTopBtn_1aab4_255:hover{background:var(--surface-2);color:var(--text-primary);border-color:var(--border-strong)}._msgWrap_1aab4_278{display:flex;flex-direction:column;max-width:80%}._msgInbound_1aab4_279{align-self:flex-start}._msgOutbound_1aab4_280{align-self:flex-end}._bubble_1aab4_282{padding:11px 14px;border-radius:var(--radius-lg);font-size:13.5px;line-height:1.55}._bubbleIn_1aab4_289{background:var(--surface-2);border-radius:var(--radius-lg) var(--radius-lg) var(--radius-lg) 4px;color:var(--text-primary)}._bubbleOut_1aab4_295{background:var(--accent);color:#fff;border-radius:var(--radius-lg) var(--radius-lg) 4px var(--radius-lg)}._bubbleNote_1aab4_301{background:var(--amber-light)!important;color:var(--amber-text)!important;border:1px dashed #fcd34d;border-radius:var(--radius-lg)!important}._bubbleText_1aab4_308{white-space:pre-wrap;word-break:break-word}._bubbleText_1aab4_308 a{text-decoration:underline;opacity:.9}._bubbleText_1aab4_308 a:hover{opacity:1}._bubbleMeta_1aab4_315{display:flex;gap:5px;align-items:center;margin-top:4px;padding:0 2px}._msgOutbound_1aab4_280 ._bubbleMeta_1aab4_315{justify-content:flex-end}._bubbleTime_1aab4_324{font-size:11px;color:var(--text-tertiary)}._noteTag_1aab4_326{font-size:10px;font-weight:500;background:var(--amber-light);color:var(--amber-text);padding:1px 6px;border-radius:99px;border:1px solid #fcd34d}._replyArea_1aab4_337{border-top:1px solid var(--border);padding:14px 16px;flex-shrink:0;position:relative}._toolbar_1aab4_344{display:flex;gap:6px;align-items:center;margin-bottom:10px}._toolBtn_1aab4_227{display:flex;align-items:center;gap:5px;font-size:12px;font-weight:500;padding:5px 10px;border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._toolBtn_1aab4_227:hover{border-color:var(--border-strong);color:var(--text-primary)}._toolBtnActive_1aab4_365{background:var(--accent-light);color:var(--accent-text);border-color:#93c5fd}._toolBtnNote_1aab4_366{background:var(--amber-light);color:var(--amber-text);border-color:#fcd34d}._replyingAs_1aab4_368{margin-left:auto;font-size:11px;color:var(--text-tertiary)}._formatBar_1aab4_375{display:flex;align-items:center;gap:2px;margin-bottom:6px}._fmtBtn_1aab4_382{display:flex;align-items:center;justify-content:center;width:28px;height:26px;border-radius:var(--radius-sm);border:1px solid transparent;color:var(--text-secondary);font-size:12px;background:transparent;transition:all .1s;flex-shrink:0;gap:4px;padding:0 6px;width:auto}._fmtBtn_1aab4_382:hover{background:var(--surface-2);border-color:var(--border-md);color:var(--text-primary)}._fmtBtn_1aab4_382 strong{font-size:13px;font-weight:700}._fmtBtn_1aab4_382 em{font-style:italic;font-size:13px}._fmtBtn_1aab4_382 u{font-size:13px}._fmtSep_1aab4_404{width:1px;height:16px;background:var(--border-md);margin:0 4px}._linkDialog_1aab4_412{display:flex;align-items:center;gap:6px;padding:8px 10px;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-md);margin-bottom:6px;box-shadow:var(--shadow-sm)}._linkDialogLabel_1aab4_423{font-size:12px;font-weight:500;color:var(--text-secondary);flex-shrink:0}._linkDialogInput_1aab4_429{flex:1;font-size:12px;padding:4px 8px;border:1px solid var(--border-md);border-radius:var(--radius-sm);background:var(--surface-2);color:var(--text-primary);outline:none}._linkDialogInput_1aab4_429:focus{border-color:var(--accent)}._linkDialogOk_1aab4_440{font-size:12px;font-weight:500;padding:4px 10px;border-radius:var(--radius-sm);background:var(--accent);color:#fff}._linkDialogCancel_1aab4_448{font-size:12px;color:var(--text-tertiary);padding:4px 6px}._linkDialogCancel_1aab4_448:hover{color:var(--text-primary)}._textareaWrap_1aab4_456{position:relative}._textarea_1aab4_456{width:100%;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-md);padding:10px 12px;font-size:13.5px;line-height:1.5;color:var(--text-primary);outline:none;transition:border-color .12s;resize:none;min-height:90px;max-height:160px;overflow-y:auto;box-sizing:border-box}._textarea_1aab4_456:focus{border-color:var(--accent)}._textareaEditor_1aab4_480{white-space:pre-wrap;word-break:break-word;cursor:text}._textareaEditor_1aab4_480:empty:before{content:attr(data-placeholder);color:var(--text-tertiary);pointer-events:none}._textareaExpanded_1aab4_492{min-height:200px;max-height:400px}._textareaNote_1aab4_496{background:var(--amber-light);border-color:#fcd34d;color:var(--amber-text)}._textareaNote_1aab4_496:focus{border-color:var(--amber)}._expandBtn_1aab4_503{position:absolute;bottom:6px;right:8px;display:flex;align-items:center;justify-content:center;width:20px;height:20px;border-radius:var(--radius-sm);border:1px solid var(--border-md);background:var(--surface);color:var(--text-tertiary);opacity:.7;transition:opacity .1s}._expandBtn_1aab4_503:hover{opacity:1;color:var(--text-primary)}._attachList_1aab4_522{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}._attachItem_1aab4_529{display:flex;align-items:center;gap:5px;padding:4px 8px;background:var(--surface-2);border:1px solid var(--border-md);border-radius:var(--radius-sm);font-size:12px;color:var(--text-secondary);max-width:240px}._attachName_1aab4_541{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-primary)}._attachSize_1aab4_548{color:var(--text-tertiary);flex-shrink:0}._attachRemove_1aab4_552{color:var(--text-tertiary);font-size:10px;flex-shrink:0;padding:1px 3px}._attachRemove_1aab4_552:hover{color:var(--text-primary)}._sentAttachList_1aab4_561{display:flex;flex-direction:column;gap:4px;margin-top:6px}._sentAttachItem_1aab4_567{display:flex;align-items:center;gap:5px;font-size:11.5px;opacity:.85}._sentAttachSize_1aab4_574{opacity:.65;font-size:10.5px}._replyBottom_1aab4_579{display:flex;justify-content:space-between;align-items:center;margin-top:10px}._hint_1aab4_586{font-size:11px;color:var(--text-tertiary)}._sendBtn_1aab4_588{font-size:13px;font-weight:500;padding:8px 20px;border-radius:var(--radius-md);background:var(--accent);color:#fff;transition:opacity .12s}._sendBtn_1aab4_588:hover:not(:disabled){opacity:.88}._sendBtn_1aab4_588:disabled{opacity:.45;cursor:not-allowed}._sendBtnNote_1aab4_599{background:var(--amber)}._tplPicker_1aab4_604{position:absolute;bottom:calc(100% + 8px);left:16px;right:16px;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);z-index:50;overflow:hidden;max-height:340px;display:flex;flex-direction:column}._tplSearch_1aab4_620{display:flex;align-items:center;gap:8px;padding:10px 14px;border-bottom:1px solid var(--border);color:var(--text-tertiary);flex-shrink:0}._tplSearchInput_1aab4_630{flex:1;border:none;outline:none;font-size:13px;color:var(--text-primary);background:transparent}._tplClose_1aab4_639{font-size:11px;color:var(--text-tertiary);padding:2px 4px}._tplClose_1aab4_639:hover{color:var(--text-primary)}._tplList_1aab4_646{overflow-y:auto;flex:1}._tplCat_1aab4_648{padding:8px 14px 4px;font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em}._tplItem_1aab4_657{width:100%;text-align:left;padding:8px 14px;display:flex;flex-direction:column;gap:2px;border-bottom:1px solid var(--border);transition:background .1s}._tplItem_1aab4_657:hover{background:var(--surface-2)}._tplItem_1aab4_657:last-child{border-bottom:none}._tplTitle_1aab4_670{font-size:12.5px;font-weight:500;color:var(--text-primary)}._tplPreview_1aab4_671{font-size:11.5px;color:var(--text-tertiary)}._tplEmpty_1aab4_672{padding:20px;text-align:center;font-size:13px;color:var(--text-tertiary)}._prioritySelect_1aab4_675{font-size:11.5px;font-weight:500;padding:4px 8px;border-radius:99px;border:1px solid var(--border-md);outline:none;cursor:pointer;background:var(--surface);-moz-appearance:none;appearance:none;-webkit-appearance:none}._iconActionBtn_1aab4_689{width:28px;height:28px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;color:var(--text-secondary);border:1px solid var(--border-md);background:var(--surface);transition:all .12s}._iconActionBtn_1aab4_689:hover{border-color:var(--border-strong);color:var(--text-primary)}._iconActionBtnActive_1aab4_702{background:var(--amber-light);color:var(--amber-text);border-color:#fcd34d}._snoozeMenu_1aab4_705{position:absolute;top:34px;right:0;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-md);box-shadow:var(--shadow-md);z-index:50;min-width:160px;overflow:hidden}._snoozeTitle_1aab4_717{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em;padding:8px 12px 4px}._snoozeOption_1aab4_725{width:100%;text-align:left;padding:8px 12px;font-size:13px;color:var(--text-primary);border-bottom:1px solid var(--border);transition:background .1s}._snoozeOption_1aab4_725:hover{background:var(--surface-2)}._snoozeOption_1aab4_725:last-child{border-bottom:none}._snoozeOptionCancel_1aab4_736{width:100%;text-align:left;padding:8px 12px;font-size:12px;color:var(--red);border-top:1px solid var(--border)}._snoozeOptionCancel_1aab4_736:hover{background:var(--red-light)}._tagsRow_1aab4_747{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px;align-items:center;min-height:22px}._tagChip_1aab4_755{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:500;padding:2px 7px;border-radius:4px;background:var(--surface-3);color:var(--text-secondary)}._tagRemove_1aab4_766{font-size:9px;color:var(--text-tertiary);line-height:1}._tagRemove_1aab4_766:hover{color:var(--red)}._addTagBtn_1aab4_772{font-size:11px;color:var(--text-tertiary);padding:2px 6px;border-radius:4px;border:1px dashed var(--border-md);transition:all .12s}._addTagBtn_1aab4_772:hover{color:var(--text-primary);border-color:var(--border-strong)}._tagInputWrap_1aab4_781{display:flex;gap:4px;align-items:center}._tagInput_1aab4_781{font-size:12px;border:1px solid var(--border-md);border-radius:4px;padding:2px 7px;outline:none;width:100px;background:var(--surface);color:var(--text-primary)}._tagInput_1aab4_781:focus{border-color:var(--accent)}._tagSave_1aab4_793{font-size:11px;font-weight:500;color:var(--accent);padding:2px 6px;border-radius:4px;border:1px solid #93c5fd;background:var(--accent-light)}._statusSince_1aab4_804{font-size:11px;font-weight:500;padding:2px 8px;border-radius:99px}._systemMsg_1aab4_812{display:flex;align-items:center;gap:10px;margin:8px 0}._systemLine_1aab4_818{flex:1;height:1px;background:var(--border-md)}._systemBubble_1aab4_823{background:var(--green-light);border:1px solid #86efac;border-radius:var(--radius-md);padding:8px 14px;text-align:center;max-width:360px;flex-shrink:0}._systemText_1aab4_832{font-size:12.5px;font-weight:500;color:var(--green-text);display:block}._systemNote_1aab4_838{font-size:12px;color:var(--green);margin-top:4px;font-style:italic}._resolveOverlay_1aab4_846{position:absolute;top:0;right:0;bottom:0;left:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:100;border-radius:0}._resolveModal_1aab4_856{background:var(--surface);border-radius:var(--radius-lg);width:400px;max-width:90%;box-shadow:var(--shadow-md);overflow:hidden}._resolveHeader_1aab4_864{display:flex;justify-content:space-between;align-items:center;padding:16px 20px;border-bottom:1px solid var(--border)}._resolveTitle_1aab4_871{font-size:14px;font-weight:600;color:var(--text-primary)}._resolveClose_1aab4_876{font-size:12px;color:var(--text-tertiary);padding:4px 6px;border-radius:var(--radius-sm)}._resolveClose_1aab4_876:hover{background:var(--surface-2)}._resolveBody_1aab4_883{padding:16px 20px;display:flex;flex-direction:column;gap:10px}._resolveHint_1aab4_889{font-size:12px;color:var(--text-tertiary);background:var(--amber-light);border:1px solid #fcd34d;border-radius:var(--radius-sm);padding:8px 10px}._resolveLabel_1aab4_897{font-size:11px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em}._resolveInput_1aab4_904{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:8px 12px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;width:100%}._resolveInput_1aab4_904:focus{border-color:var(--green)}._resolveTextarea_1aab4_915{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:8px 12px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;width:100%;resize:none;line-height:1.5;font-family:var(--font-sans)}._resolveTextarea_1aab4_915:focus{border-color:var(--green)}._resolveActions_1aab4_929{display:flex;justify-content:flex-end;gap:8px;padding:14px 20px;border-top:1px solid var(--border)}._resolveCancelBtn_1aab4_936{font-size:13px;padding:7px 16px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary)}._resolveCancelBtn_1aab4_936:hover{border-color:var(--border-strong)}._resolveConfirmBtn_1aab4_944{font-size:13px;font-weight:500;padding:7px 18px;border-radius:var(--radius-md);background:var(--green);color:#fff;transition:opacity .12s}._resolveConfirmBtn_1aab4_944:hover:not(:disabled){opacity:.88}._resolveConfirmBtn_1aab4_944:disabled{opacity:.45;cursor:not-allowed}._attachmentGrid_1aab4_957{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}._attachmentThumb_1aab4_964{width:140px;height:110px;object-fit:cover;border-radius:var(--radius-md);cursor:pointer;border:1px solid var(--border-md);transition:opacity .12s,transform .12s}._attachmentThumb_1aab4_964:hover{opacity:.88;transform:scale(1.02)}._lightbox_1aab4_979{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000d9;display:flex;align-items:center;justify-content:center;z-index:999;cursor:zoom-out}._lightboxInner_1aab4_990{position:relative;max-width:90vw;max-height:90vh;cursor:default;display:flex;flex-direction:column;align-items:center;gap:10px}._lightboxClose_1aab4_1001{position:absolute;top:-36px;right:0;font-size:18px;color:#fff;background:none;border:none;cursor:pointer;opacity:.8;line-height:1}._lightboxClose_1aab4_1001:hover{opacity:1}._lightboxImg_1aab4_1015{max-width:90vw;max-height:82vh;border-radius:var(--radius-md);object-fit:contain;box-shadow:0 8px 40px #00000080}._lightboxName_1aab4_1023{font-size:12px;color:#fff9}._grammarBtn_1aab4_1029{font-size:11px;font-weight:500;padding:3px 10px;border-radius:99px;border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);cursor:pointer;transition:all .12s;white-space:nowrap}._grammarBtn_1aab4_1029:hover:not(:disabled){border-color:#4ade80;color:#16a34a}._grammarBtnActive_1aab4_1042{border-color:#f59e0b;color:#b45309;background:#fffbeb}._grammarBtnLoading_1aab4_1043{opacity:.6;cursor:not-allowed}._grammarPanel_1aab4_1046{border:1px solid #fcd34d;border-radius:var(--radius-md);background:#fffbeb;overflow:hidden;margin:0 0 2px}._grammarHeader_1aab4_1054{display:flex;justify-content:space-between;align-items:center;padding:7px 12px;border-bottom:1px solid #fcd34d}._grammarTitle_1aab4_1061{font-size:11.5px;font-weight:600;color:#92400e}._grammarDismissAll_1aab4_1066{font-size:11px;color:#b45309;background:none;border:none;cursor:pointer;padding:0}._grammarDismissAll_1aab4_1066:hover{text-decoration:underline}._grammarMatch_1aab4_1076{padding:8px 12px;border-bottom:1px solid #fef3c7;display:flex;flex-direction:column;gap:4px}._grammarMatch_1aab4_1076:last-child{border-bottom:none}._grammarMatchTop_1aab4_1085{display:flex;align-items:center;gap:6px;flex-wrap:wrap}._grammarError_1aab4_1091{font-size:12px;font-weight:500;color:#dc2626;background:#fef2f2;padding:1px 6px;border-radius:4px;text-decoration:line-through}._grammarArrow_1aab4_1100{font-size:11px;color:#9ca3af}._grammarFix_1aab4_1101{font-size:12px;font-weight:500;color:#16a34a;background:#f0fdf4;padding:1px 6px;border-radius:4px}._grammarMatchBottom_1aab4_1110{display:flex;align-items:center;justify-content:space-between;gap:8px}._grammarMsg_1aab4_1116{font-size:11px;color:#92400e;flex:1}._grammarActions_1aab4_1121{display:flex;gap:6px;flex-shrink:0}._grammarApply_1aab4_1122{font-size:11px;font-weight:600;padding:2px 10px;border-radius:99px;background:#16a34a;color:#fff;border:none;cursor:pointer;transition:opacity .12s}._grammarApply_1aab4_1122:hover{opacity:.85}._grammarIgnore_1aab4_1134{font-size:11px;padding:2px 8px;border-radius:99px;background:none;border:1px solid #d1d5db;color:#6b7280;cursor:pointer}._grammarIgnore_1aab4_1134:hover{border-color:#9ca3af}._grammarMore_1aab4_1145{font-size:10px;color:#9ca3af;padding:1px 5px;border-radius:4px;background:var(--surface-2)}._grammarCategory_1aab4_1152{font-size:10px;color:#b45309;text-transform:uppercase;letter-spacing:.04em;font-weight:500}._aiBtn_1aab4_1161{font-size:11px;font-weight:500;padding:3px 10px;border-radius:99px;border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);cursor:pointer;transition:all .12s;white-space:nowrap}._aiBtn_1aab4_1161:hover:not(:disabled){border-color:#6ee7b7;color:#065f46}._aiBtnPro_1aab4_1175{border-color:#c4b5fd;color:#6d28d9;background:#f5f3ff}._aiBtnPro_1aab4_1175:hover:not(:disabled){border-color:#a78bfa;background:#ede9fe}._aiBtnLoading_1aab4_1182{opacity:.6;cursor:not-allowed}._aiUndoBtn_1aab4_1184{font-size:11px;padding:3px 8px;border-radius:99px;border:1px solid var(--border-md);color:var(--text-tertiary);background:none;cursor:pointer}._aiUndoBtn_1aab4_1184:hover{color:var(--text-primary);border-color:var(--border-strong)}._composeToggle_1aab4_1196,._mobileSend_1aab4_1197,._mobileSendCol_1aab4_1198,._dateSep_1aab4_1201,._bubbleTimeIn_1aab4_1202{display:none}@media (max-width: 768px){._hideMobile_1aab4_1208{display:none!important}._root_1aab4_1{height:100dvh;border-right:none}._header_1aab4_20{position:sticky;top:0;z-index:30;padding:calc(6px + env(safe-area-inset-top)) 12px 8px;border-bottom:3px solid var(--nb-ink);background:var(--surface)}._headerTop_1aab4_26{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:6px}._headerCustomer_1aab4_34{flex-basis:0}._headerControls_1aab4_1232{flex-basis:100%;justify-content:flex-start}._headerCollapsed_1aab4_1235 ._headerControls_1aab4_1232,._headerCollapsed_1aab4_1235 ._headerMeta_1aab4_128,._headerCollapsed_1aab4_1235 ._tagsRow_1aab4_747{display:none!important}._headerCollapsed_1aab4_1235 ._headerTop_1aab4_26{margin-bottom:0}._backBtn_1aab4_1240{flex-shrink:0;width:38px;height:38px;display:flex;align-items:center;justify-content:center;border:2px solid var(--nb-ink);border-radius:11px;background:var(--nb-yellow);color:var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._backBtn_1aab4_1240:active{transform:translate(1px,1px);box-shadow:none}._headerAvatar_1aab4_1254{flex-shrink:0;width:38px;height:38px;border-radius:50%;border:2px solid var(--nb-ink);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:800}._headerName_1aab4_42{font-size:16px;font-weight:800}._headerEmail_1aab4_52{display:none}._statusSince_1aab4_804{font-size:11px;font-weight:700;padding:1px 8px;border:1.5px solid rgba(26,26,26,.25)}._customerBtn_1aab4_1269{flex-shrink:0;width:38px;height:38px;display:flex;align-items:center;justify-content:center;border:2px solid var(--nb-ink);border-radius:11px;background:var(--nb-lav);color:var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._customerBtn_1aab4_1269:active{transform:translate(1px,1px);box-shadow:none}._detailsToggle_1aab4_1283{flex-shrink:0;width:38px;height:38px;display:flex;align-items:center;justify-content:center;border:2px solid var(--nb-ink);border-radius:11px;background:var(--surface-2);color:var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._detailsToggle_1aab4_1283 svg{transition:transform .15s ease}._detailsToggleOpen_1aab4_1297{background:var(--nb-peach)}._detailsToggleOpen_1aab4_1297 svg{transform:rotate(180deg)}._detailsToggle_1aab4_1283:active{transform:translate(1px,1px);box-shadow:none}._detailsToggle_1aab4_1283{position:relative}._toggleDot_1aab4_1301{position:absolute;top:-4px;right:-4px;width:11px;height:11px;border-radius:50%;background:var(--nb-coral);border:1.5px solid var(--nb-ink)}._prioritySelect_1aab4_675,._statusSelect_1aab4_115{min-height:34px;border:2px solid var(--nb-ink)!important;border-radius:10px;font-size:12.5px;font-weight:700;padding:2px 10px;box-shadow:var(--nb-shadow-sm)}._headerMeta_1aab4_128,._tagsRow_1aab4_747{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch}._headerMeta_1aab4_128::-webkit-scrollbar,._tagsRow_1aab4_747::-webkit-scrollbar{display:none}._headerMeta_1aab4_128>*,._tagsRow_1aab4_747>*{flex-shrink:0}._tagsRow_1aab4_747{margin-top:4px;min-height:0}._brandBadge_1aab4_135,._ticketIdBadge_1aab4_66{border:1.5px solid var(--nb-ink);font-weight:700}._actionBadge_1aab4_147{border:2px solid var(--nb-ink);font-weight:700}._tagChip_1aab4_755{border:1.5px solid var(--nb-ink)}._addTagBtn_1aab4_772{border:1.5px dashed var(--nb-ink);color:var(--nb-ink)}._actionsSection_1aab4_171{max-height:40vh;border-bottom:3px solid var(--nb-ink)}._messages_1aab4_238{padding:16px 14px;gap:14px;overscroll-behavior:contain;background:radial-gradient(circle at 1px 1px,rgba(26,26,26,.05) 1px,transparent 0) 0 0 / 20px 20px,var(--bg)}._msgWrap_1aab4_278{max-width:88%}._msgGrouped_1aab4_1350{margin-top:-9px}._dateSep_1aab4_1201{display:flex;justify-content:center;margin:2px 0}._dateSepChip_1aab4_1358{font-size:11px;font-weight:700;padding:3px 12px;border-radius:99px;border:1.5px solid rgba(26,26,26,.35);background:var(--surface);color:#1a1a1aa6;box-shadow:1px 1px #1a1a1a59}._bubbleTimeIn_1aab4_1202{display:block;text-align:right;margin-top:3px;font-size:10.5px;font-weight:600;color:#1a1a1a80;line-height:1;white-space:nowrap}._structuredTimeIn_1aab4_1380{margin:0 12px 8px}._bubbleMeta_1aab4_315{display:none}._bubble_1aab4_282{font-size:15px;line-height:1.5;border:2px solid var(--nb-ink);padding:11px 14px}._bubbleIn_1aab4_289{background:var(--surface);color:var(--nb-ink);box-shadow:var(--nb-shadow-sm);border-radius:16px 16px 16px 5px}._bubbleOut_1aab4_295{background:var(--nb-sky);color:var(--nb-ink);box-shadow:-2px 2px 0 var(--nb-ink);border-radius:16px 16px 5px}._bubbleNote_1aab4_301{background:var(--nb-yellow-soft)!important;color:var(--nb-ink)!important;border:2px dashed var(--nb-ink)}._structuredCard_1aab4_77{border:2px solid var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._structuredTag_1aab4_94{border:1.5px solid var(--nb-ink)}._systemMsg_1aab4_812{gap:6px}._systemLine_1aab4_818{display:none}._systemBubble_1aab4_823{border:2px solid var(--nb-ink);box-shadow:var(--nb-shadow-sm);max-width:100%;flex:1;min-width:0}._attachmentThumb_1aab4_964{width:44vw;height:34vw;border:2px solid var(--nb-ink)}._lightboxClose_1aab4_1001{top:-44px;width:44px;height:44px;font-size:24px}._replyArea_1aab4_337{border-top:3px solid var(--nb-ink);padding:8px 10px calc(8px + env(safe-area-inset-bottom));background:var(--surface)}._composeTools_1aab4_1428{display:none;margin-bottom:8px}._composeToolsOpen_1aab4_1432{display:block;animation:_nbSlideDown_1aab4_1 .15s ease}._composeToolsOpen_1aab4_1432 ._toolbar_1aab4_344,._composeToolsOpen_1aab4_1432 ._formatBar_1aab4_375{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch}._composeToolsOpen_1aab4_1432 ._toolbar_1aab4_344::-webkit-scrollbar,._composeToolsOpen_1aab4_1432 ._formatBar_1aab4_375::-webkit-scrollbar{display:none}._composeToolsOpen_1aab4_1432 ._toolBtn_1aab4_227{flex-shrink:0;border:2px solid var(--nb-ink);font-weight:700;min-height:40px}._composeToolsOpen_1aab4_1432 ._fmtBtn_1aab4_382{flex-shrink:0;border:2px solid var(--nb-ink);min-height:40px;min-width:40px}._replyingAs_1aab4_368{display:none}@keyframes _nbSlideDown_1aab4_1{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}._textareaWrap_1aab4_456{display:flex;align-items:flex-end;gap:8px}._composeToggle_1aab4_1196{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:44px;height:44px;border:2px solid var(--nb-ink);border-radius:12px;background:var(--nb-mint);color:var(--nb-ink);box-shadow:var(--nb-shadow-sm);transition:transform .12s ease}._composeToggleOpen_1aab4_1474{transform:rotate(45deg);background:var(--nb-coral)}._composeToggle_1aab4_1196:active{transform:translate(1px,1px);box-shadow:none}._composeToggleOpen_1aab4_1474:active{transform:rotate(45deg) translate(1px,1px)}._textarea_1aab4_456{flex:1;min-height:44px;max-height:32dvh;border:2px solid var(--nb-ink);border-radius:22px;padding:11px 16px;font-size:16px}._textarea_1aab4_456:focus{box-shadow:var(--nb-shadow-sm)}._textareaExpanded_1aab4_492{max-height:52dvh}._textareaNote_1aab4_496{background:var(--nb-yellow-soft);border-color:var(--nb-ink);color:var(--nb-ink)}._expandBtn_1aab4_503{display:none}._mobileSendCol_1aab4_1198{display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:6px;flex-shrink:0}._mobileSend_1aab4_1197{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:44px;height:44px;border:2px solid var(--nb-ink);border-radius:50%;background:var(--nb-sky);color:var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._mobileSend_1aab4_1197:active:not(:disabled){transform:translate(1px,1px);box-shadow:none}._mobileSend_1aab4_1197:disabled{opacity:.4}._mobileSendNote_1aab4_1516{background:var(--nb-yellow)}._mobileSendDots_1aab4_1517{font-size:18px;font-weight:800;line-height:1}._mobileAiBtn_1aab4_1519{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:36px;height:36px;min-height:36px;border:2px solid var(--nb-ink);border-radius:50%;background:var(--nb-lav);color:var(--nb-ink);font-size:15px;line-height:1;box-shadow:var(--nb-shadow-sm)}._mobileAiBtn_1aab4_1519:active:not(:disabled){transform:translate(1px,1px);box-shadow:none}._mobileAiBtn_1aab4_1519:disabled{opacity:.5}._replyBottom_1aab4_579{display:none}._tplPicker_1aab4_604{position:fixed;left:0;right:0;bottom:0;top:auto;max-height:72dvh;border:3px solid var(--nb-ink);border-bottom:none;border-radius:22px 22px 0 0;box-shadow:0 -6px 0 var(--nb-ink);z-index:700}._tplSearchInput_1aab4_630{font-size:16px}._tplItem_1aab4_657{padding:14px;min-height:52px}._tplClose_1aab4_639{font-size:16px;padding:6px 10px}._grammarPanel_1aab4_1046{border:2px solid var(--nb-ink);max-height:40dvh;overflow-y:auto}._grammarApply_1aab4_1122,._grammarIgnore_1aab4_1134{min-height:34px}._resolveOverlay_1aab4_846{position:fixed;align-items:flex-end;z-index:700}._resolveModal_1aab4_856{width:100%;max-width:100%;border:3px solid var(--nb-ink);border-bottom:none;border-radius:22px 22px 0 0;box-shadow:0 -6px 0 var(--nb-ink)}._resolveInput_1aab4_904,._resolveTextarea_1aab4_915{min-height:48px;border:2px solid var(--nb-ink)}._resolveConfirmBtn_1aab4_944,._resolveCancelBtn_1aab4_936{min-height:48px;border:2px solid var(--nb-ink);font-weight:800}._resolveConfirmBtn_1aab4_944{background:var(--nb-mint);color:var(--nb-ink)}._linkDialogInput_1aab4_429{font-size:16px;min-height:40px}._linkDialogOk_1aab4_440,._linkDialogCancel_1aab4_448{min-height:40px}._toolBtnAction_1aab4_227{border-color:var(--nb-ink)}}._root_61afm_1{display:flex;flex-direction:column;gap:0}._section_61afm_6{padding:14px 16px;border-bottom:1px solid var(--border)}._section_61afm_6:last-child{border-bottom:none}._sectionTitle_61afm_11{font-size:11px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em;margin-bottom:10px;display:flex;align-items:center;gap:6px}._orderId_61afm_22{font-family:var(--font-mono);font-size:11px;font-weight:700;color:var(--accent);background:var(--accent-light);padding:1px 6px;border-radius:4px;text-transform:none;letter-spacing:0}._splitBadge_61afm_33{font-size:10px;font-weight:500;padding:1px 6px;border-radius:99px;background:#f5f3ff;color:#6d28d9;border:1px solid #ddd6fe;text-transform:none;letter-spacing:0}._countBadge_61afm_44{font-size:10px;font-weight:600;padding:1px 6px;border-radius:99px;background:var(--surface-2);color:var(--text-tertiary);text-transform:none;letter-spacing:0}._loading_61afm_50{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-tertiary);padding:8px 0}._spinner_61afm_54{width:14px;height:14px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_61afm_54 .7s linear infinite;flex-shrink:0}@keyframes _spin_61afm_54{to{transform:rotate(360deg)}}._errorBox_61afm_63{font-size:12px;color:#b91c1c;background:#fef2f2;border:1px solid #fca5a5;border-radius:var(--radius-sm);padding:8px 10px}._orderRows_61afm_68{display:flex;flex-direction:column;gap:8px}._orderRow_61afm_68{border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;background:var(--surface)}._orderRowSplit_61afm_75{border-color:#ddd6fe;background:#faf8ff}._orderRowHeader_61afm_76{display:flex;align-items:flex-start;justify-content:space-between;padding:9px 12px 6px;gap:8px}._orderRowLeft_61afm_81{display:flex;align-items:center;flex-wrap:wrap;gap:5px;flex:1;min-width:0}._splitLabel_61afm_85{font-size:10px;font-weight:600;color:#6d28d9;font-family:var(--font-mono)}._productName_61afm_89{font-size:12.5px;font-weight:500;color:var(--text-primary);line-height:1.4}._sizeBadge_61afm_93{font-size:10px;font-weight:600;padding:1px 6px;border-radius:4px;background:var(--surface-2);color:var(--text-secondary);border:1px solid var(--border-md);flex-shrink:0}._qtyBadge_61afm_99{font-size:10px;font-weight:600;color:var(--text-tertiary);flex-shrink:0}._orderRowRight_61afm_100{flex-shrink:0}._noTracking_61afm_101{font-size:10px;color:var(--text-tertiary);padding:2px 6px;border-radius:4px;background:var(--surface-2)}._trackingInfo_61afm_105{padding:8px 12px;border-top:1px solid var(--border);display:flex;flex-direction:column;gap:5px;background:var(--surface-2)}._trackingRow_61afm_110{display:flex;align-items:baseline;gap:8px}._trackingLabel_61afm_111{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.04em;min-width:46px;flex-shrink:0}._trackingVal_61afm_117{font-size:12px;color:var(--text-primary)}._labelLink_61afm_118{font-size:12px;color:var(--accent);font-weight:500}._labelLink_61afm_118:hover{text-decoration:underline}._paymentRow_61afm_120{display:flex;align-items:center;gap:8px;padding:6px 12px 8px;flex-wrap:wrap}._paymentType_61afm_124{font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--text-tertiary);background:var(--surface-2);border:1px solid var(--border-md);padding:1px 6px;border-radius:4px}._collectableAmt_61afm_131{font-size:11px;font-weight:600;color:#b45309;background:#fffbeb;border:1px solid #fcd34d;padding:1px 6px;border-radius:4px}._orderDate_61afm_136{font-size:11px;color:var(--text-tertiary);margin-left:auto}._addressBox_61afm_137{margin-top:8px;padding:8px 10px;background:var(--surface-2);border-radius:var(--radius-sm);border:1px solid var(--border);display:flex;flex-direction:column;gap:3px}._addressLabel_61afm_143{font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--text-tertiary)}._addressVal_61afm_147{font-size:12px;color:var(--text-secondary);line-height:1.5}._emptyPast_61afm_148{font-size:12px;color:var(--text-tertiary);padding:4px 0}._pastList_61afm_149{display:flex;flex-direction:column;gap:1px}._pastRow_61afm_150{display:flex;align-items:center;justify-content:space-between;padding:7px 0;border-bottom:1px solid var(--border);gap:8px}._pastRow_61afm_150:last-child{border-bottom:none}._pastRowCurrent_61afm_155{background:var(--accent-light);border-radius:var(--radius-sm);padding:7px 6px}._pastLeft_61afm_159{display:flex;align-items:center;gap:6px;flex:1;min-width:0}._pastOrderId_61afm_160{font-size:11.5px;font-weight:600;font-family:var(--font-mono);color:var(--text-primary);flex-shrink:0}._currentBadge_61afm_164{font-size:9px;font-weight:600;padding:1px 5px;border-radius:99px;background:var(--accent);color:#fff;text-transform:uppercase;letter-spacing:.03em}._pastDate_61afm_170{font-size:11px;color:var(--text-tertiary);white-space:nowrap}._pastRight_61afm_171{display:flex;align-items:center;gap:6px;flex-shrink:0}._pastTotal_61afm_172{font-size:11.5px;font-weight:600;color:var(--text-secondary)}._pastAccordion_61afm_175{border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;margin-bottom:6px}._pastAccordion_61afm_175:last-child{margin-bottom:0}._pastAccordionCurrent_61afm_182{border-color:var(--accent);background:var(--accent-light)}._pastHeader_61afm_187{display:flex;align-items:center;justify-content:space-between;padding:8px 10px;gap:8px;-webkit-user-select:none;user-select:none}._pastHeader_61afm_187:hover:not([style*=default]){background:var(--surface-2)}._chevron_61afm_197{font-size:10px;color:var(--text-tertiary);flex-shrink:0;transition:transform .15s}._chevronOpen_61afm_203{color:var(--accent)}._pastBody_61afm_205{border-top:1px solid var(--border);padding:8px;background:var(--surface)}@media (max-width: 768px){._section_61afm_6{padding:14px 0}._sectionTitle_61afm_11{font-size:11px;font-weight:800}._orderId_61afm_22,._pastOrderId_61afm_160{border:1.5px solid var(--nb-ink)}._orderRow_61afm_68{border:2px solid var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._sizeBadge_61afm_93,._paymentType_61afm_124{border:1.5px solid var(--nb-ink);font-weight:700}._collectableAmt_61afm_131{border:1.5px solid var(--nb-ink)}._productName_61afm_89,._trackingVal_61afm_117,._labelLink_61afm_118{font-size:14px}._labelLink_61afm_118{font-weight:700;text-decoration:underline}._addressBox_61afm_137,._pastAccordion_61afm_175{border:2px solid var(--nb-ink)}._pastHeader_61afm_187{padding:12px;min-height:48px}._pastRow_61afm_150{padding:12px 0;min-height:44px}}._root_1hhs2_1{display:flex;flex-direction:column;height:100vh;background:var(--surface);overflow:hidden}._panelHeader_1hhs2_9{padding:16px 20px 14px;border-bottom:1px solid var(--border);font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.06em;flex-shrink:0;display:flex;align-items:center;justify-content:space-between}._parsedBadge_1hhs2_23{font-size:10px;font-weight:500;padding:2px 8px;border-radius:99px;background:#eff6ff;color:#1d4ed8;text-transform:none;letter-spacing:0}._ticketCard_1hhs2_34{background:var(--surface-2);border-radius:var(--radius-md);padding:12px;border-left:3px solid var(--accent)}._ticketIdRow_1hhs2_41{margin-bottom:4px}._ticketId_1hhs2_41{font-size:13px;font-weight:700;color:var(--accent);font-family:var(--font-mono);letter-spacing:.02em}._noInfo_1hhs2_53{font-size:12px;color:var(--text-tertiary);padding:6px 0}._inlineBtn_1hhs2_59{color:var(--accent);font-size:12px;text-decoration:underline;cursor:pointer;background:none;border:none;padding:0}._ptTop_1hhs2_69{display:flex;justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:4px}._ptMeta_1hhs2_77{display:flex;gap:5px;flex-wrap:wrap;margin-bottom:3px}._ptTag_1hhs2_84{font-size:10px;font-weight:600;padding:2px 6px;border-radius:4px;background:var(--surface-3);color:var(--text-secondary);font-family:var(--font-mono)}._ptIssue_1hhs2_94{font-size:10px;color:var(--text-tertiary);padding:2px 0}._ptBrand_1hhs2_100{font-size:10px;color:var(--text-tertiary)}._body_1hhs2_105{flex:1;overflow-y:auto;padding:16px 20px;display:flex;flex-direction:column;gap:20px}._profileTop_1hhs2_114{display:flex;align-items:center;gap:12px}._avatar_1hhs2_120{width:42px;height:42px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;flex-shrink:0}._customerName_1hhs2_132{font-size:14px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._customerEmail_1hhs2_139{font-size:11.5px;color:var(--text-tertiary);margin-top:2px;word-break:break-all}._section_1hhs2_147{display:flex;flex-direction:column;gap:8px}._sectionTitle_1hhs2_149{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.07em;padding-bottom:6px;border-bottom:1px solid var(--border)}._statsGrid_1hhs2_160{display:grid;grid-template-columns:1fr 1fr;gap:8px}._statCard_1hhs2_166{background:var(--surface-2);border-radius:var(--radius-md);padding:10px 12px}._statLabel_1hhs2_172{font-size:10px;color:var(--text-tertiary);font-weight:500;margin-bottom:3px}._statVal_1hhs2_179{font-size:18px;font-weight:600;color:var(--text-primary);letter-spacing:-.4px}._detailRows_1hhs2_187{display:flex;flex-direction:column;gap:0}._detailRow_1hhs2_187{display:flex;justify-content:space-between;align-items:center;padding:6px 0;border-bottom:1px solid var(--border)}._detailRow_1hhs2_187:last-child{border-bottom:none}._detailLabel_1hhs2_198{font-size:12px;color:var(--text-secondary)}._detailVal_1hhs2_199{font-size:12px;font-weight:500;color:var(--text-primary)}._orderCard_1hhs2_202{background:var(--surface-2);border-radius:var(--radius-md);padding:10px 12px}._orderTop_1hhs2_208{display:flex;justify-content:space-between;align-items:center;margin-bottom:2px}._orderId_1hhs2_215,._orderAmt_1hhs2_216{font-size:12px;font-weight:600;color:var(--text-primary)}._orderDate_1hhs2_217{font-size:11px;color:var(--text-tertiary);margin-bottom:6px}._orderStatus_1hhs2_219{font-size:10px;font-weight:500;padding:2px 8px;border-radius:99px}._pastTicket_1hhs2_227{padding:8px 0;border-bottom:1px solid var(--border);cursor:pointer}._pastTicket_1hhs2_227:last-child{border-bottom:none}._pastTicket_1hhs2_227:hover ._ptSubject_1hhs2_233{color:var(--accent)}._ptSubject_1hhs2_233{font-size:12.5px;color:var(--text-primary);font-weight:500;margin-bottom:3px}._ptMeta_1hhs2_77{display:flex;gap:5px;align-items:center;font-size:11px;color:var(--text-tertiary)}._ptStatus_1hhs2_245[data-status=resolved]{color:var(--green)}._ptStatus_1hhs2_245[data-status=open]{color:var(--amber)}._ptStatus_1hhs2_245[data-status=in_progress]{color:var(--accent)}._ptStatus_1hhs2_245{font-weight:500;text-transform:capitalize}._notesArea_1hhs2_251{width:100%;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-md);padding:10px 12px;font-size:13px;line-height:1.5;color:var(--text-primary);outline:none;transition:border-color .12s}._notesArea_1hhs2_251:focus{border-color:var(--border-md)}._saveNotesBtn_1hhs2_265{align-self:flex-start;font-size:12px;font-weight:500;padding:5px 14px;border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._saveNotesBtn_1hhs2_265:hover{border-color:var(--border-strong);color:var(--text-primary)}._saved_1hhs2_277{color:var(--green)!important;border-color:var(--green)!important}._notFound_1hhs2_280{background:var(--surface-2);border-radius:var(--radius-md);padding:16px;text-align:center}._notFoundText_1hhs2_286{font-size:13px;color:var(--text-secondary);margin-bottom:10px}._addBtn_1hhs2_287{font-size:12px;font-weight:500;color:var(--accent-text);padding:6px 14px;border-radius:var(--radius-sm);border:1px solid #93c5fd;background:var(--accent-light)}._addBtn_1hhs2_287:hover{opacity:.85}._addForm_1hhs2_298{display:flex;flex-direction:column;gap:8px;margin-top:10px;text-align:left}._addInput_1hhs2_299{width:100%;padding:8px 10px;border:1px solid var(--border-md);border-radius:var(--radius-sm);font-size:13px;background:var(--surface);outline:none}._addInput_1hhs2_299:focus{border-color:var(--accent)}._saveAddBtn_1hhs2_310{font-size:12px;font-weight:500;padding:6px 14px;border-radius:var(--radius-sm);background:var(--accent);color:#fff}._cancelBtn_1hhs2_318{font-size:12px;padding:6px 14px;border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-secondary)}._loadingSkeleton_1hhs2_327{padding:20px;display:flex;flex-direction:column;gap:10px;align-items:center}._skAvatar_1hhs2_334{width:42px;height:42px;border-radius:50%;background:var(--surface-3);animation:_shimmer_1hhs2_1 1.5s ease-in-out infinite}._skLine_1hhs2_341{width:100%;height:12px;border-radius:4px;background:var(--surface-3);animation:_shimmer_1hhs2_1 1.5s ease-in-out infinite}@keyframes _shimmer_1hhs2_1{0%,to{opacity:1}50%{opacity:.5}}@media (max-width: 768px){._root_1hhs2_1{height:100%;background:var(--surface)}._panelHeader_1hhs2_9{padding:6px 18px 12px;font-size:13px;font-weight:800;border-bottom:2px solid var(--nb-ink)}._body_1hhs2_105{padding:16px 18px calc(24px + env(safe-area-inset-bottom));gap:18px}._avatar_1hhs2_120{width:48px;height:48px;border-radius:14px;border:2px solid var(--nb-ink);font-size:15px;font-weight:800}._customerName_1hhs2_132{font-size:16px;font-weight:800}._sectionTitle_1hhs2_149{font-size:11px;font-weight:800;border-bottom:2px solid var(--nb-ink);padding-bottom:6px}._statCard_1hhs2_166,._ticketCard_1hhs2_34,._orderCard_1hhs2_202,._notFound_1hhs2_280{border:2px solid var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._statVal_1hhs2_179{font-size:20px;font-weight:800}._ptTag_1hhs2_84{border:1.5px solid var(--nb-ink)}._notesArea_1hhs2_251,._addInput_1hhs2_299{border:2px solid var(--nb-ink);border-radius:12px;font-size:16px}._saveNotesBtn_1hhs2_265,._addBtn_1hhs2_287,._saveAddBtn_1hhs2_310,._cancelBtn_1hhs2_318{min-height:46px;border:2px solid var(--nb-ink);border-radius:12px;font-weight:800}._saveNotesBtn_1hhs2_265{background:var(--nb-mint);color:var(--nb-ink)}._pastTicket_1hhs2_227{padding:12px 0}._ptSubject_1hhs2_233{font-size:14px}}._root_eviqh_1{position:absolute;top:0;right:0;bottom:0;background:var(--bg);z-index:50;display:flex;flex-direction:column;overflow:hidden}._header_eviqh_12{display:flex;align-items:center;justify-content:space-between;padding:16px 28px;background:var(--surface);border-bottom:1px solid var(--border);flex-shrink:0}._headerLeft_eviqh_22{display:flex;align-items:center;gap:20px}._title_eviqh_24{font-size:17px;font-weight:600;color:var(--text-primary);letter-spacing:-.3px}._rangeToggle_eviqh_31{display:flex;gap:2px;background:var(--surface-2);border-radius:var(--radius-md);padding:3px}._rangeBtn_eviqh_33{font-size:12px;font-weight:500;padding:4px 12px;border-radius:7px;color:var(--text-secondary);transition:all .12s}._rangeBtn_eviqh_33:hover{color:var(--text-primary)}._rangeBtnActive_eviqh_42{background:var(--surface);color:var(--text-primary);box-shadow:0 1px 3px #00000014}._closeBtn_eviqh_48{display:flex;align-items:center;gap:6px;font-size:13px;font-weight:500;padding:7px 14px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._closeBtn_eviqh_48:hover{border-color:var(--border-strong);color:var(--text-primary)}._loadingState_eviqh_64{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;font-size:13px;color:var(--text-tertiary)}._spinner_eviqh_74{width:24px;height:24px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_eviqh_74 .7s linear infinite}@keyframes _spin_eviqh_74{to{transform:rotate(360deg)}}._body_eviqh_84{flex:1;overflow-y:auto;padding:24px 28px;display:flex;flex-direction:column;gap:20px}._cardGrid_eviqh_94{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}._statCard_eviqh_100{border-radius:var(--radius-lg);border:1px solid;padding:16px}._statLabel_eviqh_106{font-size:11px;font-weight:500;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.06em;margin-bottom:8px}._statValue_eviqh_115{font-size:26px;font-weight:700;letter-spacing:-.5px;line-height:1}._slaBanner_eviqh_123{background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-lg);padding:14px 20px;display:flex;align-items:center;justify-content:space-between}._slaLeft_eviqh_132{display:flex;flex-direction:column;gap:2px}._slaBannerTitle_eviqh_133{font-size:13px;font-weight:600;color:var(--text-primary)}._slaSub_eviqh_134{font-size:11px;color:var(--text-tertiary)}._slaStats_eviqh_135{display:flex;align-items:center;gap:20px}._slaStat_eviqh_135{display:flex;flex-direction:column;align-items:center;gap:2px}._slaNum_eviqh_137{font-size:22px;font-weight:700;letter-spacing:-.4px}._slaLabel_eviqh_138{font-size:10px;color:var(--text-tertiary);font-weight:500;text-transform:uppercase;letter-spacing:.05em}._slaDivider_eviqh_139{width:1px;height:32px;background:var(--border-md)}._twoCol_eviqh_142{display:grid;grid-template-columns:1fr 1fr;gap:16px}._chartCard_eviqh_145{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:18px 20px;display:flex;flex-direction:column;gap:14px}._chartHeader_eviqh_155{display:flex;justify-content:space-between;align-items:baseline}._chartTitle_eviqh_156{font-size:13px;font-weight:600;color:var(--text-primary)}._chartSub_eviqh_157{font-size:11px;color:var(--text-tertiary)}._emptyChart_eviqh_159{font-size:13px;color:var(--text-tertiary);padding:24px 0;text-align:center}._barChart_eviqh_167{display:flex;flex-direction:column;gap:8px}._barChartBars_eviqh_168{height:140px;display:flex;align-items:flex-end;gap:3px;padding-bottom:2px;border-bottom:1px solid var(--border)}._barGroup_eviqh_176{flex:1;display:flex;align-items:flex-end;gap:1px;height:100%}._barItem_eviqh_177{flex:1;border-radius:2px 2px 0 0;min-height:2px;transition:opacity .12s}._barItem_eviqh_177:hover{opacity:.75}._barLegend_eviqh_180{display:flex;gap:12px}._legendItem_eviqh_181{display:flex;align-items:center;gap:5px;font-size:11px;color:var(--text-secondary)}._legendDot_eviqh_182{width:8px;height:8px;border-radius:50%;flex-shrink:0}._lineChart_eviqh_185{display:flex;gap:8px;height:140px}._lineSvg_eviqh_186{flex:1;overflow:visible}._lineRange_eviqh_187{display:flex;flex-direction:column;justify-content:space-between;font-size:10px;color:var(--text-tertiary);text-align:right;min-width:36px;padding:2px 0}._hBarChart_eviqh_199{display:flex;flex-direction:column;gap:10px}._hBarRow_eviqh_200{display:flex;align-items:center;gap:10px}._hBarLabel_eviqh_201{font-size:11.5px;color:var(--text-secondary);width:130px;flex-shrink:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._hBarTrack_eviqh_210{flex:1;height:10px;background:var(--surface-2);border-radius:99px;overflow:hidden;position:relative}._hBarFill_eviqh_218{position:absolute;top:0;left:0;bottom:0;background:#93c5fd;border-radius:99px;transition:width .3s ease}._hBarResolved_eviqh_225{position:absolute;top:0;left:0;bottom:0;background:#6ee7b7;border-radius:99px;transition:width .3s ease}._hBarVal_eviqh_232{font-size:11px;font-weight:600;color:var(--text-secondary);min-width:24px;text-align:right}._hBarLegend_eviqh_233{display:flex;gap:12px;margin-top:4px}._table_eviqh_236{width:100%;border-collapse:collapse;font-size:12.5px}._table_eviqh_236 th{text-align:left;font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em;padding:0 8px 8px 0;border-bottom:1px solid var(--border)}._table_eviqh_236 td{padding:9px 8px 9px 0;border-bottom:1px solid var(--border);color:var(--text-primary);vertical-align:middle}._table_eviqh_236 tr:last-child td{border-bottom:none}._brandCell_eviqh_258{font-weight:500}._muted_eviqh_259{color:var(--text-tertiary)}._badge_eviqh_261{font-size:11px;font-weight:600;padding:2px 8px;border-radius:99px;display:inline-block}._agentAvatar_eviqh_270{width:26px;height:26px;border-radius:50%;background:var(--accent-light);color:var(--accent-text);font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._slaList_eviqh_284{display:flex;flex-direction:column;gap:0}._slaRow_eviqh_285{display:flex;justify-content:space-between;align-items:center;padding:9px 0;border-bottom:1px solid var(--border);gap:12px}._slaRow_eviqh_285:last-child{border-bottom:none}._slaRowLeft_eviqh_294{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}._slaTicketId_eviqh_295{font-size:11px;font-weight:700;font-family:var(--font-mono);color:var(--accent)}._slaCustomer_eviqh_296{font-size:12.5px;font-weight:500;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._slaBrand_eviqh_297{font-size:11px;color:var(--text-tertiary)}._slaRowRight_eviqh_298{display:flex;flex-direction:column;align-items:flex-end;gap:3px;flex-shrink:0}._slaTime_eviqh_299{font-size:11px;font-weight:600;padding:2px 8px;border-radius:99px}._slaTimeWarning_eviqh_300{background:#fffbeb;color:#92400e}._slaTimeCritical_eviqh_301{background:#fef2f2;color:#7f1d1d}._urgentTag_eviqh_302{font-size:10px;font-weight:600;padding:1px 6px;border-radius:99px;background:#fef2f2;color:#7f1d1d}._quickStats_eviqh_305{display:flex;flex-direction:column;gap:0;flex:1}._quickStat_eviqh_305{display:flex;align-items:center;justify-content:space-between;padding:14px 0}._quickStatVal_eviqh_317{font-size:22px;font-weight:700;color:var(--text-primary);letter-spacing:-.4px}._quickStatLabel_eviqh_323{font-size:12px;color:var(--text-secondary)}._quickStatDivider_eviqh_327{height:1px;background:var(--border)}@media (max-width: 768px){._root_eviqh_1{left:0!important;bottom:calc(64px + env(safe-area-inset-bottom));z-index:40}._header_eviqh_12{flex-direction:column;align-items:stretch;gap:12px;padding:calc(12px + env(safe-area-inset-top)) 16px 12px;border-bottom:3px solid var(--nb-ink)}._headerLeft_eviqh_22{flex-direction:column;align-items:stretch;gap:12px}._title_eviqh_24{font-size:22px;font-weight:800}._rangeToggle_eviqh_31{border:2px solid var(--nb-ink);border-radius:12px;justify-content:space-between}._rangeBtn_eviqh_33{flex:1;min-height:40px;font-weight:700}._rangeBtnActive_eviqh_42{background:var(--nb-lav);box-shadow:var(--nb-shadow-sm)}._closeBtn_eviqh_48{display:none}._body_eviqh_84{padding:16px 14px calc(24px + env(safe-area-inset-bottom));gap:16px}._cardGrid_eviqh_94{grid-template-columns:repeat(2,1fr);gap:10px}._statCard_eviqh_100{border-width:2px!important;border-color:var(--nb-ink)!important;box-shadow:var(--nb-shadow-sm)}._statValue_eviqh_115{font-size:24px;font-weight:800}._slaBanner_eviqh_123{flex-direction:column;align-items:stretch;gap:14px;border:2px solid var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._slaStats_eviqh_135{justify-content:space-around}._slaNum_eviqh_137{font-size:20px}._twoCol_eviqh_142{grid-template-columns:1fr;gap:14px}._chartCard_eviqh_145{border:2px solid var(--nb-ink);box-shadow:var(--nb-shadow-sm);overflow-x:auto}._hBarLabel_eviqh_201{width:92px;font-size:12px}._chartTitle_eviqh_156{font-size:14px;font-weight:800}}._root_1utvs_1{position:fixed;top:0;right:0;bottom:0;left:0;background:var(--surface);z-index:800;display:flex;flex-direction:column;overflow:hidden}._header_1utvs_12{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;border-bottom:1px solid var(--border);flex-shrink:0;gap:16px;flex-wrap:wrap}._headerLeft_1utvs_23{display:flex;align-items:center;gap:14px}._title_1utvs_29{font-size:18px;font-weight:700;color:var(--text-primary);letter-spacing:-.4px;margin:0}._summaryBadges_1utvs_37{display:flex;gap:6px}._summaryBadge_1utvs_37{font-size:11px;font-weight:600;padding:3px 10px;border-radius:99px}._headerRight_1utvs_49{display:flex;align-items:center;gap:10px;flex-wrap:wrap}._filterGroup_1utvs_57{display:flex;gap:2px;background:var(--surface-2);border:1px solid var(--border);border-radius:8px;padding:3px}._filterBtn_1utvs_66{font-size:12px;font-weight:500;padding:4px 12px;border-radius:6px;border:none;background:none;color:var(--text-secondary);cursor:pointer;transition:all .12s}._filterBtn_1utvs_66:hover{color:var(--text-primary)}._filterBtnActive_1utvs_78{background:var(--surface);color:var(--text-primary);font-weight:600;box-shadow:0 1px 3px #00000014}._typeSelect_1utvs_85{font-size:12px;font-weight:500;padding:5px 10px;border:1px solid var(--border-md);border-radius:7px;background:var(--surface);color:var(--text-secondary);cursor:pointer;outline:none}._closeBtn_1utvs_97{display:flex;align-items:center;gap:5px;font-size:12px;font-weight:500;padding:6px 14px;border:1px solid var(--border-md);border-radius:7px;background:var(--surface);color:var(--text-secondary);cursor:pointer;transition:all .12s}._closeBtn_1utvs_97:hover{border-color:var(--border-strong);color:var(--text-primary)}._loadingState_1utvs_114,._emptyState_1utvs_114{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:var(--text-tertiary);font-size:13px}._spinner_1utvs_125{width:20px;height:20px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_1utvs_125 .7s linear infinite}@keyframes _spin_1utvs_125{to{transform:rotate(360deg)}}._emptyIcon_1utvs_135{opacity:.4}._emptyTitle_1utvs_136{font-size:14px;font-weight:600;color:var(--text-secondary);margin:0}._emptySub_1utvs_137{font-size:12.5px;color:var(--text-tertiary);max-width:340px;text-align:center;line-height:1.5;margin:0}._tableWrap_1utvs_140{flex:1;overflow-y:auto;padding:0 24px 24px}._table_1utvs_140{width:100%;border-collapse:collapse;font-size:12.5px}._table_1utvs_140 thead th{padding:12px 10px 10px;text-align:left;font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.07em;border-bottom:1px solid var(--border);white-space:nowrap;position:sticky;top:0;background:var(--surface);z-index:1}._row_1utvs_168{border-bottom:1px solid var(--border);transition:background .1s}._row_1utvs_168:hover{background:var(--surface-2)}._rowClosed_1utvs_173{opacity:.55}._row_1utvs_168 td{padding:12px 10px;vertical-align:top}._ticketCell_1utvs_181{min-width:180px}._ticketLink_1utvs_183{display:flex;flex-direction:column;align-items:flex-start;gap:3px;background:none;border:none;cursor:pointer;padding:0;text-align:left}._ticketLink_1utvs_183:hover ._ticketName_1utvs_194{color:var(--accent)}._ticketLink_1utvs_183:hover ._linkArrow_1utvs_195{opacity:1;transform:translate(2px)}._ticketName_1utvs_194{font-size:12.5px;font-weight:600;color:var(--text-primary);transition:color .12s;line-height:1.3}._ticketId_1utvs_205{font-size:10.5px;font-weight:600;font-family:var(--font-mono);color:var(--accent-text);background:var(--accent-light);padding:1px 6px;border-radius:4px}._orderNum_1utvs_215{font-size:11px;color:var(--text-tertiary);font-family:var(--font-mono)}._brandTag_1utvs_221{font-size:10px;font-weight:600;padding:1px 7px;border-radius:99px}._linkArrow_1utvs_195{color:var(--accent);opacity:0;transition:opacity .12s,transform .12s;margin-top:2px}._typeBadge_1utvs_236{display:inline-block;font-size:11px;font-weight:600;padding:3px 9px;border-radius:99px;border:1px solid;white-space:nowrap}._closedPill_1utvs_246{display:inline-block;font-size:10px;font-weight:500;padding:2px 7px;border-radius:99px;background:#f1f5f9;color:#64748b;border:1px solid #e2e8f0;margin-top:4px}._jerseyCell_1utvs_259{min-width:160px}._jerseyItem_1utvs_261{display:flex;align-items:baseline;gap:6px;margin-bottom:3px}._jerseyItem_1utvs_261:last-child{margin-bottom:0}._jerseyLabel_1utvs_269{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;min-width:52px;flex-shrink:0}._jerseyValue_1utvs_279{font-size:12px;font-weight:500;color:var(--text-primary);line-height:1.3}._jerseyEdit_1utvs_287{display:flex;align-items:flex-start;gap:6px;margin-bottom:4px;flex-wrap:wrap}._jerseyTextarea_1utvs_295{flex:1;min-width:120px;font-size:12px;font-family:inherit;padding:4px 7px;border:1px solid var(--border-md);border-radius:4px;background:var(--surface);color:var(--text-primary);outline:none;resize:vertical;line-height:1.3}._jerseyTextarea_1utvs_295:focus{border-color:var(--accent)}._jerseyEditBtns_1utvs_311{display:flex;align-items:center;gap:4px}._checklistCell_1utvs_318{min-width:150px}._checkItem_1utvs_320{display:flex;align-items:center;gap:7px;margin-bottom:5px;cursor:pointer;-webkit-user-select:none;user-select:none}._checkItem_1utvs_320:last-child{margin-bottom:0}._checkItemDisabled_1utvs_329{cursor:default;pointer-events:none}._checkbox_1utvs_331{width:14px;height:14px;border-radius:3px;border:1.5px solid var(--border-md);background:var(--surface);display:flex;align-items:center;justify-content:center;flex-shrink:0;color:#fff;transition:all .12s}._checkboxChecked_1utvs_344{background:#16a34a;border-color:#16a34a}._checkLabel_1utvs_346{font-size:11.5px;color:var(--text-secondary)}._checkLabelDone_1utvs_347{color:var(--text-tertiary);text-decoration:line-through}._idsCell_1utvs_350{min-width:150px}._fieldRow_1utvs_352{display:flex;align-items:baseline;gap:6px;margin-bottom:5px;flex-wrap:wrap}._fieldRow_1utvs_352:last-child{margin-bottom:0}._fieldRowLabel_1utvs_361{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;min-width:52px;flex-shrink:0}._fieldRowValue_1utvs_371{font-size:11.5px;font-weight:500;color:var(--text-primary)}._fieldRowMono_1utvs_376{font-family:var(--font-mono);font-size:11px}._noIds_1utvs_378{color:var(--text-tertiary);font-size:12px}._addFieldBtn_1utvs_380,._editFieldBtn_1utvs_380{font-size:11px;font-weight:500;color:var(--accent);background:none;border:none;cursor:pointer;padding:0 4px;transition:opacity .1s}._addFieldBtn_1utvs_380:hover,._editFieldBtn_1utvs_380:hover{opacity:.7}._inlineEdit_1utvs_393{display:flex;align-items:center;gap:4px;flex-wrap:wrap;margin-bottom:5px}._inlineLabel_1utvs_401{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;min-width:52px;flex-shrink:0}._inlineInput_1utvs_411{flex:1;min-width:80px;font-size:11.5px;padding:2px 7px;border:1px solid var(--border-md);border-radius:4px;background:var(--surface);color:var(--text-primary);outline:none}._inlineInput_1utvs_411:focus{border-color:var(--accent)}._inlineInputMono_1utvs_423{font-family:var(--font-mono)}._inlineSave_1utvs_425{font-size:11px;font-weight:600;color:#fff;background:var(--accent);border:none;border-radius:4px;padding:2px 8px;cursor:pointer}._inlineCancel_1utvs_435{font-size:11px;color:var(--text-tertiary);background:none;border:none;cursor:pointer;padding:2px 3px}._dateCell_1utvs_445{font-size:11.5px;color:var(--text-tertiary);white-space:nowrap;min-width:90px}._closedDate_1utvs_452{font-size:10.5px;color:var(--text-tertiary);margin-top:3px}._actionsCell_1utvs_459{width:80px;text-align:right}._closeActionBtn_1utvs_461{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:500;color:#15803d;background:#f0fdf4;border:1px solid #86efac;border-radius:6px;padding:4px 10px;cursor:pointer;white-space:nowrap;transition:opacity .12s}._closeActionBtn_1utvs_461:hover{opacity:.8}@media (max-width: 768px){._root_1utvs_1{top:0;bottom:calc(64px + env(safe-area-inset-bottom));background:var(--bg)}._header_1utvs_12{flex-direction:column;align-items:stretch;gap:12px;padding:calc(12px + env(safe-area-inset-top)) 16px 12px;border-bottom:3px solid var(--nb-ink);background:var(--surface)}._title_1utvs_29{font-size:22px;font-weight:800}._summaryBadge_1utvs_37{border:1.5px solid var(--nb-ink)!important;font-weight:800}._headerRight_1utvs_49{justify-content:flex-start}._filterGroup_1utvs_57{border:2px solid var(--nb-ink);border-radius:12px}._filterBtn_1utvs_66{min-height:38px;font-weight:700}._filterBtnActive_1utvs_78{background:var(--nb-lav);box-shadow:var(--nb-shadow-sm)}._typeSelect_1utvs_85{min-height:42px;border:2px solid var(--nb-ink);border-radius:10px;font-weight:700}._closeBtn_1utvs_97{display:none}._tableWrap_1utvs_140{padding:12px 12px calc(20px + env(safe-area-inset-bottom))}._table_1utvs_140,._table_1utvs_140 tbody,._table_1utvs_140 tr,._table_1utvs_140 td{display:block;width:100%}._table_1utvs_140 thead{display:none}._table_1utvs_140 tr{border:2px solid var(--nb-ink);border-radius:16px;box-shadow:var(--nb-shadow-sm);background:var(--surface);padding:14px;margin-bottom:14px}._row_1utvs_168 td{padding:6px 0;vertical-align:initial}._row_1utvs_168 td:empty{display:none}._ticketName_1utvs_194{font-size:15px;font-weight:800}._ticketId_1utvs_205,._brandTag_1utvs_221{border:1.5px solid var(--nb-ink)}._typeBadge_1utvs_236{border-width:2px!important;font-size:12px}._jerseyValue_1utvs_279,._fieldRowValue_1utvs_371{font-size:13.5px}._checkbox_1utvs_331{width:20px;height:20px;border:2px solid var(--nb-ink)}._checkLabel_1utvs_346{font-size:13.5px}._checkItem_1utvs_320{min-height:32px}._jerseyTextarea_1utvs_295,._inlineInput_1utvs_411{font-size:16px;border:2px solid var(--nb-ink);border-radius:8px;min-height:40px}._inlineSave_1utvs_425{min-height:38px;border:2px solid var(--nb-ink);font-weight:800}._dateCell_1utvs_445:before{content:"Logged ";font-weight:800;text-transform:uppercase;letter-spacing:.05em;font-size:10px}._actionsCell_1utvs_459{width:100%;text-align:left}._closeActionBtn_1utvs_461{width:100%;justify-content:center;min-height:44px;border:2px solid var(--nb-ink);border-radius:12px;font-size:14px;font-weight:800;background:var(--nb-mint);color:var(--nb-ink);margin-top:6px}}._overlay_1hhfn_1{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;display:flex;align-items:center;justify-content:center;z-index:300}._modal_1hhfn_11{background:var(--surface);border-radius:var(--radius-xl);width:580px;max-width:95vw;max-height:90vh;display:flex;flex-direction:column;box-shadow:0 20px 60px #00000026;overflow:hidden}._header_1hhfn_23{display:flex;align-items:center;justify-content:space-between;padding:18px 24px;border-bottom:1px solid var(--border);flex-shrink:0}._title_1hhfn_32{font-size:15px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._closeBtn_1hhfn_39{font-size:14px;color:var(--text-tertiary);padding:4px 8px;border-radius:var(--radius-sm);background:none;border:none;cursor:pointer;line-height:1}._closeBtn_1hhfn_39:hover{background:var(--surface-2);color:var(--text-primary)}._body_1hhfn_54{flex:1;overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:14px}._row_1hhfn_63{display:grid;grid-template-columns:1fr 1fr;gap:12px}._field_1hhfn_69{display:flex;flex-direction:column;gap:5px}._label_1hhfn_75{font-size:12px;font-weight:500;color:var(--text-secondary);letter-spacing:.1px}._req_1hhfn_82{color:var(--red)}._input_1hhfn_86,._select_1hhfn_87,._textarea_1hhfn_88{font-family:var(--font-sans);font-size:13px;color:var(--text-primary);background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-sm);padding:7px 10px;outline:none;transition:border-color .15s;width:100%}._input_1hhfn_86:focus,._select_1hhfn_87:focus,._textarea_1hhfn_88:focus{border-color:var(--accent);box-shadow:0 0 0 2px #2563eb1a}._input_1hhfn_86::placeholder,._textarea_1hhfn_88::placeholder{color:var(--text-tertiary)}._select_1hhfn_87{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%239e9d99' stroke-width='2'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:28px;cursor:pointer}._textarea_1hhfn_88{resize:vertical;min-height:90px;line-height:1.5}._error_1hhfn_128{font-size:12px;color:var(--red-text);background:var(--red-light);border:1px solid #fca5a5;border-radius:var(--radius-sm);padding:8px 12px}._footer_1hhfn_137{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}._cancelBtn_1hhfn_144{font-size:13px;font-weight:500;color:var(--text-secondary);background:var(--surface-2);border:1px solid var(--border-md);border-radius:var(--radius-sm);padding:7px 16px;cursor:pointer;transition:background .15s}._cancelBtn_1hhfn_144:hover{background:var(--surface-3)}._submitBtn_1hhfn_159{font-size:13px;font-weight:600;color:#fff;background:var(--accent);border:none;border-radius:var(--radius-sm);padding:7px 20px;cursor:pointer;transition:opacity .15s}._submitBtn_1hhfn_159:hover:not(:disabled){opacity:.88}._submitBtn_1hhfn_159:disabled{opacity:.55;cursor:not-allowed}@media (max-width: 768px){._overlay_1hhfn_1{align-items:flex-end;z-index:650}._modal_1hhfn_11{width:100%;max-width:100%;max-height:92dvh;border:3px solid var(--nb-ink);border-bottom:none;border-radius:22px 22px 0 0;box-shadow:0 -6px 0 var(--nb-ink)}._header_1hhfn_23{padding:16px 18px 14px;border-bottom:3px solid var(--nb-ink)}._title_1hhfn_32{font-size:19px;font-weight:800}._closeBtn_1hhfn_39{font-size:22px;min-width:40px;min-height:40px}._body_1hhfn_54{padding:18px 16px calc(20px + env(safe-area-inset-bottom));gap:16px}._row_1hhfn_63{grid-template-columns:1fr}._input_1hhfn_86,._select_1hhfn_87,._textarea_1hhfn_88{min-height:48px;font-size:16px;border:2px solid var(--nb-ink);border-radius:12px}._input_1hhfn_86:focus,._select_1hhfn_87:focus,._textarea_1hhfn_88:focus{box-shadow:var(--nb-shadow-sm)}._textarea_1hhfn_88{min-height:120px}._footer_1hhfn_137{flex-direction:column-reverse;gap:10px;padding-top:6px}._cancelBtn_1hhfn_144,._submitBtn_1hhfn_159{width:100%;min-height:52px;border:2px solid var(--nb-ink);border-radius:14px;font-size:15px;font-weight:800}._submitBtn_1hhfn_159{background:var(--nb-mint);color:var(--nb-ink)}}._nav_1y2li_1{position:fixed;left:0;right:0;bottom:0;z-index:500;display:flex;align-items:stretch;background:var(--surface);border-top:3px solid var(--nb-ink);padding:6px 8px calc(6px + env(safe-area-inset-bottom));gap:6px}._tab_1y2li_15{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;padding:6px 2px;border:2px solid transparent;border-radius:12px;background:transparent;color:var(--text-secondary);font-family:var(--font-sans);font-size:11px;font-weight:700;letter-spacing:-.01em;min-height:52px;transition:transform .08s ease}._tabActive_1y2li_35{background:var(--nb-lav);border-color:var(--nb-ink);color:var(--nb-ink);box-shadow:var(--nb-shadow-sm)}._tab_1y2li_15:active{transform:translateY(1px)}._iconWrap_1y2li_46{position:relative;display:flex;align-items:center;justify-content:center}._label_1y2li_53{line-height:1}._badge_1y2li_57{position:absolute;top:-6px;right:-10px;min-width:16px;height:16px;padding:0 4px;display:flex;align-items:center;justify-content:center;background:var(--nb-coral);border:1.5px solid var(--nb-ink);border-radius:99px;font-size:9px;font-weight:800;color:var(--nb-ink)}._root_1yylj_1{display:grid;height:100vh;overflow:hidden;background:var(--bg)}._col_1yylj_8{position:relative;overflow:hidden;height:100vh;display:flex;flex-direction:column}._analyticsOverlay_1yylj_16{grid-column:2 / -1;overflow:hidden;height:100vh;border-left:1px solid var(--border)}._handle_1yylj_23{position:absolute;top:0;right:0;width:5px;height:100%;cursor:col-resize;z-index:20;background:transparent;transition:background .15s}._handle_1yylj_23:hover,._handle_1yylj_23:active{background:var(--accent);opacity:.35}._emptyWrap_1yylj_40{display:flex;align-items:center;justify-content:center;grid-column:2 / -1;background:var(--surface);border-left:1px solid var(--border)}._empty_1yylj_40{text-align:center;padding:40px}._emptyIcon_1yylj_51{width:56px;height:56px;border-radius:var(--radius-lg);background:var(--surface-2);display:flex;align-items:center;justify-content:center;margin:0 auto 16px;color:var(--text-tertiary)}._emptyTitle_1yylj_63{font-size:15px;font-weight:500;color:var(--text-primary);margin-bottom:6px}._emptySub_1yylj_70{font-size:13px;color:var(--text-tertiary)}@media (max-width: 768px){._mobileRoot_1yylj_79{position:relative;height:100dvh;width:100%;overflow:hidden;background:var(--bg);display:flex;flex-direction:column}._fab_1yylj_90{position:fixed;right:16px;bottom:calc(74px + env(safe-area-inset-bottom));z-index:480;width:58px;height:58px;border-radius:18px;background:var(--nb-yellow);color:var(--nb-ink);border:3px solid var(--nb-ink);box-shadow:var(--nb-shadow);display:flex;align-items:center;justify-content:center;transition:transform .08s ease,box-shadow .08s ease}._fab_1yylj_90:active{transform:translate(2px,2px);box-shadow:var(--nb-shadow-sm)}._sheetOverlay_1yylj_113{position:fixed;top:0;right:0;bottom:0;left:0;z-index:600;background:#1a1a1a6b;display:flex;align-items:flex-end;animation:_nbFade_1yylj_1 .15s ease}._sheet_1yylj_113{width:100%;height:88dvh;background:var(--surface);border:3px solid var(--nb-ink);border-bottom:none;border-radius:24px 24px 0 0;box-shadow:0 -6px 0 var(--nb-ink);display:flex;flex-direction:column;overflow:hidden;animation:_nbSheetUp_1yylj_1 .22s cubic-bezier(.16,1,.3,1)}._sheetGrab_1yylj_135{flex-shrink:0;width:44px;height:5px;border-radius:99px;background:var(--nb-ink);margin:10px auto 4px}._sheetBody_1yylj_143{flex:1;overflow:hidden;display:flex;flex-direction:column}@keyframes _nbSheetUp_1yylj_1{0%{transform:translateY(100%)}to{transform:translateY(0)}}@keyframes _nbFade_1yylj_1{0%{opacity:0}to{opacity:1}}}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--font-sans: "DM Sans", sans-serif;--font-mono: "DM Mono", monospace;--bg: #f7f6f3;--surface: #ffffff;--surface-2: #f2f1ee;--surface-3: #e8e7e3;--border: rgba(0,0,0,.08);--border-md: rgba(0,0,0,.14);--border-strong: rgba(0,0,0,.22);--text-primary: #1a1917;--text-secondary: #6b6a66;--text-tertiary: #9e9d99;--accent: #2563eb;--accent-light: #eff6ff;--accent-text: #1d4ed8;--green: #16a34a;--green-light: #f0fdf4;--green-text: #15803d;--amber: #d97706;--amber-light: #fffbeb;--amber-text: #b45309;--red: #dc2626;--red-light: #fef2f2;--red-text: #b91c1c;--purple: #7c3aed;--purple-light: #f5f3ff;--purple-text: #6d28d9;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 14px;--radius-xl: 20px;--shadow-sm: 0 1px 3px rgba(0,0,0,.06), 0 1px 2px rgba(0,0,0,.04);--shadow-md: 0 4px 12px rgba(0,0,0,.08), 0 2px 4px rgba(0,0,0,.04)}html,body,#root{height:100%;font-family:var(--font-sans);background:var(--bg);color:var(--text-primary);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}button{font-family:var(--font-sans);cursor:pointer;border:none;background:none}input,textarea,select{font-family:var(--font-sans);font-size:13px;color:var(--text-primary)}textarea{resize:none}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--surface-3);border-radius:99px}::-webkit-scrollbar-thumb:hover{background:var(--border-md)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (max-width: 768px){:root{--nb-ink: #1a1a1a;--nb-cream: #fdf6ec;--nb-yellow: #ffe066;--nb-yellow-soft: #fff3bf;--nb-pink: #ffc9de;--nb-mint: #b2f2bb;--nb-sky: #a5d8ff;--nb-lav: #d0bfff;--nb-peach: #ffd8a8;--nb-coral: #ffa8a8;--nb-border: 2px solid var(--nb-ink);--nb-border-lg: 3px solid var(--nb-ink);--nb-shadow-sm: 2px 2px 0 var(--nb-ink);--nb-shadow: 4px 4px 0 var(--nb-ink);--nb-shadow-lg: 6px 6px 0 var(--nb-ink);--bg: var(--nb-cream);--border: rgba(26,26,26,.55);--border-md: var(--nb-ink);--border-strong: var(--nb-ink);--accent-light: var(--nb-sky);--green-light: var(--nb-mint);--amber-light: var(--nb-peach);--red-light: var(--nb-coral);--purple-light: var(--nb-lav);--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-xl: 22px;--shadow-sm: var(--nb-shadow-sm);--shadow-md: var(--nb-shadow)}body{font-size:15px}*{-webkit-tap-highlight-color:transparent}input,textarea,select{font-size:16px}button{min-height:40px}::-webkit-scrollbar{width:0;height:0}}