._viewport_1e6kz_1{position:fixed;z-index:900;bottom:16px;right:16px;display:flex;flex-direction:column-reverse;gap:8px;max-width:min(420px,calc(100vw - 32px));pointer-events:none}._toast_1e6kz_13{pointer-events:auto;display:flex;align-items:flex-start;gap:10px;padding:11px 12px;border-radius:var(--radius-md);border:1px solid var(--border-md);background:var(--surface);box-shadow:var(--shadow-md);animation:_toastIn_1e6kz_1 .16s cubic-bezier(.16,1,.3,1)}@keyframes _toastIn_1e6kz_1{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}._icon_1e6kz_31{flex-shrink:0;display:flex;margin-top:1px}._text_1e6kz_33{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}._message_1e6kz_35{font-size:13px;font-weight:500;color:var(--text-primary);line-height:1.4}._detail_1e6kz_42{font-size:12px;color:var(--text-secondary);line-height:1.4;word-break:break-word}._action_1e6kz_49{flex-shrink:0;font-size:12px;font-weight:600;padding:4px 10px;border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-primary);background:var(--surface-2)}._action_1e6kz_49:hover{border-color:var(--border-strong)}._close_1e6kz_61{flex-shrink:0;display:flex;padding:3px;border-radius:var(--radius-sm);color:var(--text-tertiary)}._close_1e6kz_61:hover{color:var(--text-primary);background:var(--surface-2)}._success_1e6kz_72{border-color:#86efac;background:var(--green-light)}._success_1e6kz_72 ._icon_1e6kz_31{color:var(--green-text)}._error_1e6kz_75{border-color:#fca5a5;background:var(--red-light)}._error_1e6kz_75 ._icon_1e6kz_31{color:var(--red-text)}._info_1e6kz_78{border-color:#93c5fd;background:var(--accent-light)}._info_1e6kz_78 ._icon_1e6kz_31{color:var(--accent-text)}._undo_1e6kz_81{border-color:var(--border-strong);background:var(--surface)}._undo_1e6kz_81 ._icon_1e6kz_31{color:var(--text-secondary)}@media (max-width: 768px){._viewport_1e6kz_1{left:12px;right:12px;bottom:calc(76px + env(safe-area-inset-bottom));max-width:none}}._rail_1rv1i_3{grid-area:rail;display:flex;flex-direction:column;align-items:stretch;width:72px;height:100%;padding:10px 8px;background:var(--surface);border-right:1px solid var(--border);z-index:50}._brand_1rv1i_16{display:flex;justify-content:center;padding:4px 0 12px}._logo_1rv1i_21{object-fit:contain}._list_1rv1i_23{list-style:none;display:flex;flex-direction:column;gap:2px;flex:1;min-height:0}._footer_1rv1i_32{position:relative;display:flex;flex-direction:column;gap:2px;padding-top:8px;border-top:1px solid var(--border)}._item_1rv1i_41{width:100%;display:flex;flex-direction:column;align-items:center;gap:3px;padding:8px 2px 7px;border-radius:var(--radius-md);color:var(--text-secondary);text-decoration:none;transition:background .12s,color .12s}._item_1rv1i_41:hover{background:var(--surface-2);color:var(--text-primary)}._itemActive_1rv1i_55{background:var(--accent-light);color:var(--accent-text)}._iconWrap_1rv1i_60{position:relative;display:flex}._label_1rv1i_62{font-size:10.5px;font-weight:500;line-height:1.1;letter-spacing:-.1px;text-align:center}._itemActive_1rv1i_55 ._label_1rv1i_62{font-weight:600}._badge_1rv1i_71{position:absolute;top:-5px;right:-8px;min-width:16px;height:16px;padding:0 4px;border-radius:99px;background:var(--accent);color:#fff;font-size:10px;font-weight:700;line-height:16px;text-align:center;border:1.5px solid var(--surface)}._avatarBtn_1rv1i_88{background:none}._avatar_1rv1i_88{width:22px;height:22px;border-radius:99px;background:var(--surface-3);color:var(--text-primary);font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center}._menu_1rv1i_104{position:absolute;left:calc(100% + 6px);bottom:0;width:216px;padding:6px;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-md);box-shadow:var(--shadow-md);z-index:60}._menuHead_1rv1i_117{padding:8px 8px 10px}._menuName_1rv1i_118{font-size:13px;font-weight:600;color:var(--text-primary)}._menuEmail_1rv1i_119{font-size:11.5px;color:var(--text-secondary);margin-top:1px;word-break:break-all}._role_1rv1i_121{display:inline-block;margin-top:6px;padding:1px 7px;border-radius:99px;font-size:10.5px;font-weight:600;text-transform:capitalize;background:var(--surface-2);color:var(--text-secondary)}._roleAdmin_1rv1i_132{background:var(--purple-light);color:var(--purple-text)}._menuDivider_1rv1i_134{height:1px;background:var(--border);margin:4px 0}._menuItem_1rv1i_136,._menuItemDanger_1rv1i_137{width:100%;display:block;text-align:left;padding:7px 8px;border-radius:var(--radius-sm);font-size:12.5px;color:var(--text-primary);text-decoration:none;background:none}._menuItem_1rv1i_136:hover{background:var(--surface-2)}._menuItem_1rv1i_136:disabled{opacity:.5;cursor:not-allowed}._menuItemDanger_1rv1i_137{color:var(--red-text)}._menuItemDanger_1rv1i_137:hover{background:var(--red-light)}@media (max-width: 768px){._rail_1rv1i_3{flex-direction:row;width:100%;height:auto;padding:6px 4px calc(6px + env(safe-area-inset-bottom));border-right:none;border-top:1px solid var(--border-md)}._brand_1rv1i_16{display:none}._list_1rv1i_23{flex-direction:row;flex:1;gap:0}._list_1rv1i_23>li{flex:1}._footer_1rv1i_32{flex-direction:row;padding-top:0;border-top:none;flex:0 0 auto}._footer_1rv1i_32>*{min-width:64px}._item_1rv1i_41{min-height:48px;justify-content:center}._menu_1rv1i_104{left:auto;right:4px;bottom:calc(100% + 6px)}}._icon_id5vc_9{flex-shrink:0;display:block;overflow:visible}._icon_id5vc_9 *{transform-origin:center;transition:transform .22s cubic-bezier(.34,1.4,.64,1),opacity .18s ease}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._hand_id5vc_3,._icon_id5vc_9._active_id5vc_30 ._hand_id5vc_3{transform:rotate(35deg)}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._fly_id5vc_3{transform:translate(2px,-2px)}:where(button,a,[role=button]):active ._icon_id5vc_9 ._fly_id5vc_3{transform:translate(5px,-5px);opacity:0;transition-duration:.16s}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._tilt_id5vc_45{transform:rotate(-12deg)}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._twinkle_id5vc_50{transform:scale(1.12) rotate(12deg)}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._twinkle2_id5vc_53{transform:scale(1.3) rotate(-14deg);transition-delay:.05s}._icon_id5vc_9 ._draw_id5vc_59{stroke-dasharray:26;stroke-dashoffset:0}._icon_id5vc_9._active_id5vc_30 ._draw_id5vc_59{animation:_drawCheck_id5vc_1 .34s cubic-bezier(.65,0,.35,1)}@keyframes _drawCheck_id5vc_1{0%{stroke-dashoffset:26}to{stroke-dashoffset:0}}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._plusV_id5vc_72{transform:scaleY(1.18)}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._plusH_id5vc_73{transform:scaleX(1.18)}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._x1_id5vc_76{transform:rotate(-8deg)}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._x2_id5vc_77{transform:rotate(8deg)}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._shackle_id5vc_80,._icon_id5vc_9._active_id5vc_30 ._shackle_id5vc_80{transform:translateY(-1.5px)}:where(button,a,[role=button]):hover ._icon_id5vc_9 ._divider_id5vc_86{transform:translate(-2px)}._spin_id5vc_91{animation:_iconSpin_id5vc_1 .9s linear infinite}@keyframes _iconSpin_id5vc_1{to{transform:rotate(360deg)}}._overlay_1liq3_1{position:fixed;top:0;right:0;bottom:0;left:0;z-index:700;background:#00000059;display:flex;align-items:flex-start;justify-content:center;padding:12vh 20px 20px;animation:_fade_1liq3_1 .1s ease}@keyframes _fade_1liq3_1{0%{opacity:0}to{opacity:1}}._panel_1liq3_14{width:100%;max-width:560px;max-height:60vh;display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);overflow:hidden;animation:_rise_1liq3_1 .14s cubic-bezier(.16,1,.3,1)}@keyframes _rise_1liq3_1{0%{opacity:0;transform:translateY(-6px) scale(.99)}to{opacity:1;transform:translateY(0) scale(1)}}._searchRow_1liq3_32{flex-shrink:0;display:flex;align-items:center;gap:9px;padding:12px 14px;border-bottom:1px solid var(--border)}._searchIcon_1liq3_41{color:var(--text-tertiary)}._input_1liq3_43{flex:1;min-width:0;border:none;outline:none;background:none;font-size:14px;color:var(--text-primary)}._input_1liq3_43::placeholder{color:var(--text-tertiary)}._kbd_1liq3_54{font-family:var(--font-sans);font-size:10px;padding:2px 5px;border-radius:4px;border:1px solid var(--border-md);background:var(--surface-2);color:var(--text-tertiary);line-height:1.4}._list_1liq3_65{flex:1;min-height:0;overflow-y:auto;list-style:none;padding:6px}._item_1liq3_73{width:100%;display:flex;align-items:center;gap:9px;padding:8px 10px;border-radius:var(--radius-sm);text-align:left;background:none;color:var(--text-primary)}._itemActive_1liq3_84{background:var(--accent-light)}._itemIcon_1liq3_86{color:var(--text-tertiary);flex-shrink:0}._itemActive_1liq3_84 ._itemIcon_1liq3_86{color:var(--accent-text)}._itemLabel_1liq3_89{flex:1;min-width:0;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._itemMeta_1liq3_98{display:flex;align-items:center;gap:5px;flex-shrink:0}._mono_1liq3_100{font-family:var(--font-mono);font-size:10.5px;padding:1px 5px;border-radius:4px;background:var(--surface-2);color:var(--text-secondary)}._itemHint_1liq3_109{font-size:11px;color:var(--text-tertiary);flex-shrink:0}._empty_1liq3_111{padding:22px 12px;text-align:center;font-size:13px;color:var(--text-tertiary)}._footer_1liq3_118{flex-shrink:0;display:flex;gap:14px;padding:8px 14px;border-top:1px solid var(--border);background:var(--surface-2);font-size:11px;color:var(--text-tertiary)}._footer_1liq3_118 span{display:inline-flex;align-items:center;gap:4px}@media (max-width: 768px){._overlay_1liq3_1{padding:8vh 12px 12px}._panel_1liq3_14{max-height:76vh}._footer_1liq3_118{display:none}}._shell_1vceo_1{display:grid;grid-template-areas:"rail main";grid-template-columns:72px minmax(0,1fr);height:100vh;overflow:hidden;background:var(--bg)}._main_1vceo_10{grid-area:main;min-width:0;height:100%;overflow:hidden;position:relative}@media (max-width: 768px){._shell_1vceo_1{grid-template-areas:"main" "rail";grid-template-columns:1fr;grid-template-rows:minmax(0,1fr) auto;height:100dvh}._main_1vceo_10{height:100%;min-height:0}}._root_1pew0_1{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg);padding:24px}._card_1pew0_10{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-xl);padding:48px 40px;width:100%;max-width:400px;box-shadow:var(--shadow-md)}._logo_1pew0_20{display:flex;align-items:center;gap:10px;margin-bottom:32px}._logoText_1pew0_27{font-size:18px;font-weight:600;color:var(--text-primary);letter-spacing:-.3px}._heading_1pew0_34{font-size:24px;font-weight:600;color:var(--text-primary);letter-spacing:-.4px;margin-bottom:6px}._sub_1pew0_42{font-size:14px;color:var(--text-secondary);margin-bottom:28px}._form_1pew0_48{display:flex;flex-direction:column;gap:16px}._field_1pew0_50{display:flex;flex-direction:column;gap:6px}._label_1pew0_52{font-size:12px;font-weight:500;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em}._input_1pew0_60{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:10px 14px;font-size:14px;color:var(--text-primary);background:var(--surface);outline:none;transition:border-color .12s;width:100%}._input_1pew0_60:focus{border-color:var(--accent)}._passwordWrap_1pew0_73{position:relative}._passwordWrap_1pew0_73 ._input_1pew0_60{padding-right:42px}._eyeBtn_1pew0_79{position:absolute;right:10px;top:50%;transform:translateY(-50%);background:none;border:none;cursor:pointer;color:var(--text-tertiary);padding:2px;display:flex;align-items:center;justify-content:center;transition:color .15s}._eyeBtn_1pew0_79:hover{color:var(--text-primary)}._error_1pew0_98{font-size:13px;color:var(--red);background:var(--red-light);border:1px solid #fca5a5;border-radius:var(--radius-md);padding:10px 14px}._btn_1pew0_107{background:var(--text-primary);color:#fff;padding:12px;border-radius:var(--radius-md);font-size:14px;font-weight:500;transition:opacity .15s;margin-top:4px;width:100%;border:none;cursor:pointer}._btn_1pew0_107:hover:not(:disabled){opacity:.85}._btn_1pew0_107:disabled{opacity:.5;cursor:not-allowed}@media (max-width: 768px){._root_1pew0_1{min-height:100dvh;padding:20px}._card_1pew0_10{padding:32px 24px calc(32px + env(safe-area-inset-bottom));max-width:100%;border-radius:20px}._logoText_1pew0_27{font-size:22px;font-weight:600}._heading_1pew0_34{font-size:28px;font-weight:600}._sub_1pew0_42{font-size:15px}._input_1pew0_60{min-height:50px;font-size:16px;border-radius:12px}._eyeBtn_1pew0_79{min-width:44px;min-height:44px}._error_1pew0_98{font-weight:600}._btn_1pew0_107{min-height:54px;border-radius:14px;font-size:16px;font-weight:600;transition:transform .08s ease,box-shadow .08s ease}._btn_1pew0_107:active:not(:disabled){transform:translate(2px,2px)}}._wrap_12j94_1{display:inline-block;min-width:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;vertical-align:bottom}._value_12j94_11{letter-spacing:.02em}._mono_12j94_13{font-family:var(--font-mono);font-size:.94em;letter-spacing:0}._root_1z0vj_1{display:flex;flex-direction:column;height:100%;background:var(--surface);border-right:1px solid var(--border);overflow:hidden}._header_1z0vj_13{padding:14px 14px 0;flex-shrink:0;display:flex;flex-direction:column;gap:10px}._headerTop_1z0vj_21{display:flex;align-items:center;justify-content:space-between;gap:8px}._titleWrap_1z0vj_28{display:flex;align-items:center;gap:7px;min-width:0}._title_1z0vj_28{font-size:16px;font-weight:600;color:var(--text-primary);letter-spacing:-.3px}._headerActions_1z0vj_37{display:flex;align-items:center;gap:6px;flex-shrink:0}._iconBtn_1z0vj_39{width:30px;height:30px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;color:var(--text-secondary);transition:background .12s}._iconBtn_1z0vj_39:hover{background:var(--surface-2);color:var(--text-primary)}._iconBtn_1z0vj_39:disabled{opacity:.4;cursor:not-allowed}._newBtn_1z0vj_53{display:flex;align-items:center;gap:4px;height:30px;padding:0 11px 0 8px;border-radius:var(--radius-md);background:var(--accent);color:#fff;font-size:12.5px;font-weight:500}._newBtn_1z0vj_53:hover{opacity:.9}._unreadBadge_1z0vj_67{font-size:11px;padding:2px 7px;border-radius:99px;background:var(--accent-light);color:var(--accent-text);font-weight:600;white-space:nowrap}._controlRow_1z0vj_78{display:flex;align-items:center;gap:6px;flex-wrap:wrap}._viewSelectWrap_1z0vj_80{min-width:0}._viewSelect_1z0vj_80{max-width:130px;height:28px;padding:0 6px;border-radius:var(--radius-sm);border:1px solid var(--border-md);background:var(--surface);color:var(--text-primary);font-size:12px;font-weight:500}._brandWrap_1z0vj_94{position:relative}._brandBtn_1z0vj_100{display:flex;align-items:center;gap:5px;height:28px;min-height:0;padding:0 9px;border-radius:var(--radius-sm);border:1px solid var(--border-md);background:var(--surface);color:var(--text-secondary);font-size:12px;font-weight:500;max-width:140px;white-space:nowrap;overflow:hidden}._brandBtn_1z0vj_100:hover{border-color:var(--border-strong);color:var(--text-primary)}._brandBtnActive_1z0vj_118{background:var(--accent-light);border-color:#93c5fd;color:var(--accent-text)}._brandMenu_1z0vj_125{position:absolute;top:calc(100% + 4px);left:0;z-index:40;min-width:180px;max-height:280px;overflow-y:auto;padding:4px;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-md);box-shadow:var(--shadow-md)}._brandOption_1z0vj_140{width:100%;display:flex;align-items:center;gap:7px;padding:6px 8px;border-radius:var(--radius-sm);font-size:12.5px;color:var(--text-primary);text-align:left}._brandOption_1z0vj_140:hover{background:var(--surface-2)}._brandOptionActive_1z0vj_152{background:var(--accent-light);color:var(--accent-text);font-weight:600}._brandSwatch_1z0vj_154{width:10px;height:10px;border-radius:3px;border:1px solid;flex-shrink:0}._chipRow_1z0vj_157{display:flex;align-items:center;gap:5px;flex-wrap:wrap}._chip_1z0vj_157{display:inline-flex;align-items:center;gap:4px;padding:2px 4px 2px 8px;border-radius:99px;border:1px solid var(--border-md);background:var(--surface-2);font-size:11.5px;color:var(--text-primary);max-width:100%}._chipLabel_1z0vj_172{color:var(--text-secondary)}._chipRemove_1z0vj_174{display:flex;align-items:center;justify-content:center;width:16px;height:16px;border-radius:99px;font-size:9px;color:var(--text-tertiary)}._chipRemove_1z0vj_174:hover{background:var(--surface-3);color:var(--text-primary)}._clearAll_1z0vj_186{font-size:11.5px;font-weight:500;color:var(--accent-text);padding:2px 4px;border-radius:var(--radius-sm)}._clearAll_1z0vj_186:hover{background:var(--accent-light)}._emptyClear_1z0vj_195{margin-top:10px;font-size:12.5px;font-weight:500;padding:6px 12px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-primary);background:var(--surface)}._emptyClear_1z0vj_195:hover{border-color:var(--border-strong)}._statusTabs_1z0vj_207{display:flex;padding:10px 16px 0;gap:2px;flex-shrink:0;border-bottom:1px solid var(--border)}._statusTab_1z0vj_207{flex:1;padding:8px 4px;font-size:12px;font-weight:500;color:var(--text-tertiary);border-bottom:2px solid transparent;transition:all .12s;text-align:center;display:flex;align-items:center;justify-content:center;gap:5px}._statusTab_1z0vj_207:hover{color:var(--text-secondary)}._statusTabActive_1z0vj_231{color:var(--accent);border-bottom-color:var(--accent)}._tabCount_1z0vj_236{font-size:10px;font-weight:600;padding:1px 5px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary);min-width:16px;text-align:center;line-height:1.6}._tabCountActive_1z0vj_247{background:var(--accent-light);color:var(--accent-text)}._list_1z0vj_252{flex:1;overflow-y:auto;margin-right:5px;scrollbar-width:thin;scrollbar-color:var(--border-md) transparent}._list_1z0vj_252::-webkit-scrollbar{width:5px}._list_1z0vj_252::-webkit-scrollbar-track{background:transparent}._list_1z0vj_252::-webkit-scrollbar-thumb{background:var(--border-md);border-radius:99px}._list_1z0vj_252::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}._loadingWrap_1z0vj_267{padding:8px}._emptyList_1z0vj_269{padding:32px 16px;text-align:center;font-size:13px;color:var(--text-tertiary)}._loadMoreWrap_1z0vj_276{display:flex;align-items:center;justify-content:center;gap:8px;padding:14px 16px;font-size:12px;color:var(--text-tertiary)}._loadMoreSpinner_1z0vj_285{width:16px;height:16px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_1z0vj_1 .6s linear infinite}._threadCount_1z0vj_293{text-align:center;padding:10px 16px;font-size:11px;color:var(--text-tertiary)}._threadRow_1z0vj_300{width:100%;display:flex;align-items:flex-start;gap:10px;padding:12px 16px;border-bottom:1px solid var(--border);text-align:left;position:relative;transition:background .1s;cursor:pointer}._threadRow_1z0vj_300:hover{background:var(--surface-2)}._threadSelected_1z0vj_313{background:var(--accent-light)!important}._threadSelected_1z0vj_313:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--accent);border-radius:0 2px 2px 0}._unreadDot_1z0vj_325{position:absolute;top:14px;right:14px;width:7px;height:7px;border-radius:50%;background:var(--accent);flex-shrink:0}._avatar_1z0vj_336{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;flex-shrink:0;margin-top:1px}._threadBody_1z0vj_349{flex:1;min-width:0}._threadTop_1z0vj_351{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:2px}._threadName_1z0vj_358{font-size:13px;font-weight:500;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:140px}._threadTime_1z0vj_368{font-size:11px;color:var(--text-tertiary);flex-shrink:0;margin-left:6px}._threadSubject_1z0vj_375{font-size:12px;color:var(--text-secondary);margin-bottom:5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._threadMeta_1z0vj_384{display:flex;align-items:center;gap:5px}._brandTag_1z0vj_390{font-size:10px;font-weight:500;padding:2px 6px;border-radius:99px}._statusDot_1z0vj_397{width:6px;height:6px;border-radius:50%}._statusLabel_1z0vj_403{font-size:11px;font-weight:500}._skeleton_1z0vj_409{display:flex;gap:10px;padding:12px 16px;border-bottom:1px solid var(--border)}._skeletonAvatar_1z0vj_415{width:36px;height:36px;border-radius:50%;background:var(--surface-3);flex-shrink:0;animation:_shimmer_1z0vj_1 1.5s ease-in-out infinite}._skeletonBody_1z0vj_423{flex:1;display:flex;flex-direction:column;gap:6px;padding-top:4px}._skeletonLine_1z0vj_424{height:12px;border-radius:4px;background:var(--surface-3);animation:_shimmer_1z0vj_1 1.5s ease-in-out infinite}@keyframes _shimmer_1z0vj_1{0%,to{opacity:1}50%{opacity:.5}}._userMenu_1z0vj_436{position:absolute;top:32px;right:0;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-md);box-shadow:var(--shadow-md);padding:10px;min-width:200px;z-index:100}._userEmail_1z0vj_448{font-size:11px;color:var(--text-tertiary);padding:4px 6px 8px;border-bottom:1px solid var(--border);margin-bottom:6px;word-break:break-all}._logoutBtn_1z0vj_456{width:100%;text-align:left;padding:6px 8px;font-size:13px;color:var(--red);border-radius:var(--radius-sm)}._logoutBtn_1z0vj_456:hover{background:var(--red-light)}._searchWrap_1z0vj_467{display:flex;align-items:center;gap:8px;padding:10px 14px;border-bottom:1px solid var(--border)}._searchIcon_1z0vj_474{color:var(--text-tertiary);flex-shrink:0}._searchInput_1z0vj_475{flex:1;border:none;outline:none;font-size:13px;color:var(--text-primary);background:transparent}._searchInput_1z0vj_475::placeholder{color:var(--text-tertiary)}._searchClear_1z0vj_484{font-size:11px;color:var(--text-tertiary);padding:2px 4px}._searchClear_1z0vj_484:hover{color:var(--text-primary)}._searchBtn_1z0vj_490{font-size:11px;font-weight:500;padding:3px 8px;border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);flex-shrink:0;transition:all .12s}._searchBtn_1z0vj_490:hover{border-color:var(--accent);color:var(--accent)}._searchBtnActive_1z0vj_502{background:var(--accent);color:#fff;border-color:var(--accent)}._urgentBadge_1z0vj_505{font-size:11px;padding:2px 7px;border-radius:99px;background:#fef2f2;color:#b91c1c;font-weight:500}._threadUrgent_1z0vj_515{border-left:2px solid #dc2626!important}._avatarWrap_1z0vj_520{position:relative;flex-shrink:0}._urgentDot_1z0vj_521{position:absolute;bottom:-1px;right:-1px;width:9px;height:9px;border-radius:50%;background:#dc2626;border:1.5px solid var(--surface)}._tagPill_1z0vj_533{font-size:10px;padding:1px 5px;border-radius:4px;background:var(--surface-3);color:var(--text-secondary);font-weight:500}._savedViews_1z0vj_543{padding:8px 14px 4px;border-bottom:1px solid var(--border)}._savedViewsRow_1z0vj_548{display:flex;flex-wrap:wrap;gap:5px;align-items:center}._viewPill_1z0vj_555{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;font-weight:500;padding:3px 8px 3px 10px;border-radius:99px;border:1px solid var(--border-md);background:var(--surface);color:var(--text-secondary);cursor:pointer;transition:all .12s;max-width:140px}._viewPill_1z0vj_555:hover{border-color:var(--border-strong);color:var(--text-primary)}._viewPillActive_1z0vj_571{background:var(--accent-light);color:var(--accent-text);border-color:#93c5fd}._viewPillName_1z0vj_577{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100px}._viewPillDelete_1z0vj_584{font-size:9px;color:var(--text-tertiary);line-height:1;flex-shrink:0;padding:1px 2px;border-radius:50%}._viewPillDelete_1z0vj_584:hover{color:var(--red);background:var(--red-light)}._addViewBtn_1z0vj_596{display:inline-flex;align-items:center;height:28px;min-height:0;font-size:11px;font-weight:500;padding:0 9px;border-radius:99px;border:1px dashed var(--border-md);color:var(--text-tertiary);transition:all .12s;white-space:nowrap}._addViewBtn_1z0vj_596:hover{border-color:var(--accent);color:var(--accent)}._saveViewInput_1z0vj_612{display:flex;align-items:center;gap:4px;flex:1;min-width:0}._viewNameInput_1z0vj_620{flex:1;min-width:0;font-size:12px;border:1px solid var(--accent);border-radius:99px;padding:3px 10px;outline:none;background:var(--surface);color:var(--text-primary)}._viewSaveBtn_1z0vj_632{font-size:11px;font-weight:600;padding:3px 10px;border-radius:99px;background:var(--accent);color:#fff;flex-shrink:0}._viewSaveBtn_1z0vj_632:disabled{opacity:.4;cursor:not-allowed}._viewCancelBtn_1z0vj_643{font-size:11px;color:var(--text-tertiary);padding:2px 5px;flex-shrink:0}._viewCancelBtn_1z0vj_643:hover{color:var(--text-primary)}._settingsBtn_1z0vj_651{width:100%;text-align:left;padding:6px 8px;font-size:13px;color:var(--text-secondary);border-radius:var(--radius-sm);margin-bottom:2px}._settingsBtn_1z0vj_651:hover{background:var(--surface-2);color:var(--text-primary)}._threadBreached_1z0vj_663{background:#fff5f5!important;border-left:2px solid #dc2626!important}._threadBreached_1z0vj_663:hover{background:#fee2e2!important}._threadAtRisk_1z0vj_669{background:#fffbeb!important;border-left:2px solid #d97706!important}._threadAtRisk_1z0vj_669:hover{background:#fef3c7!important}._slaBreachedDot_1z0vj_676{position:absolute;bottom:-1px;left:-1px;width:9px;height:9px;border-radius:50%;background:#dc2626;border:1.5px solid var(--surface)}._slaAtRiskBadge_1z0vj_688{font-size:9.5px;font-weight:600;padding:1px 5px;border-radius:4px;background:#fffbeb;color:#92400e;border:1px solid #fcd34d;white-space:nowrap}._slaBreachedPill_1z0vj_700{font-size:9.5px;font-weight:600;padding:1px 6px;border-radius:4px;background:#fef2f2;color:#b91c1c;border:1px solid #fca5a5;white-space:nowrap}._userInfo_1z0vj_712{padding:10px 12px 8px}._userName_1z0vj_715{font-size:13px;font-weight:600;color:var(--text-primary);margin-bottom:2px}._userRole_1z0vj_721{display:inline-block;font-size:10px;font-weight:600;padding:1px 6px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.04em;margin-top:4px}._userRoleAdmin_1z0vj_733{background:#eff6ff;color:#1d4ed8}._userMenuDivider_1z0vj_737{height:1px;background:var(--border);margin:4px 0}._userMenuItem_1z0vj_742{display:flex;align-items:center;gap:8px;width:100%;text-align:left;padding:7px 12px;font-size:13px;color:var(--text-secondary);border-radius:0;text-decoration:none;cursor:pointer;background:none;border:none}._userMenuItem_1z0vj_742:hover{background:var(--surface-2);color:var(--text-primary)}._userMenuItemDanger_1z0vj_758{display:flex;align-items:center;gap:8px;width:100%;text-align:left;padding:7px 12px;font-size:13px;color:#dc2626;background:none;border:none;cursor:pointer}._userMenuItemDanger_1z0vj_758:hover{background:#fef2f2}._searchFilterRow_1z0vj_776{display:contents}@media (max-width: 768px){._hideMobile_1z0vj_782{display:none!important}._root_1z0vj_1{height:100%;border-right:none;background:var(--bg)}._header_1z0vj_13{position:sticky;top:0;z-index:30;background:var(--surface);padding:calc(8px + env(safe-area-inset-top)) 14px 0}._headerTop_1z0vj_21{margin-bottom:6px}._logoText_1z0vj_799{font-size:18px;font-weight:600;letter-spacing:-.4px}._iconBtn_1z0vj_39{width:38px;height:38px;border-radius:11px}._iconBtn_1z0vj_39:active{transform:translate(1px,1px);box-shadow:none}._inboxMeta_1z0vj_808{border-bottom:none;padding-bottom:8px}._inboxLabel_1z0vj_809{font-size:14px;font-weight:600}._unreadBadge_1z0vj_67,._urgentBadge_1z0vj_505{font-size:11px;font-weight:600;padding:3px 9px;border-radius:99px}._searchFilterRow_1z0vj_776{display:flex;align-items:center;gap:8px;margin:8px 14px 0}._savedViews_1z0vj_543{display:none}._searchWrap_1z0vj_467{margin:0;padding:0 12px;height:42px;flex:0 1 44%;min-width:52px;overflow:hidden;transition:flex-basis .22s ease,flex-grow .22s ease;border-radius:13px;background:var(--surface)}._searchExpanded_1z0vj_840 ._searchWrap_1z0vj_467{flex:1 1 90%}._searchInput_1z0vj_475{font-size:16px;min-width:0}._searchBtn_1z0vj_490{display:none}._searchExpanded_1z0vj_840 ._searchBtn_1z0vj_490{display:block;border-radius:10px;font-weight:600;padding:5px 12px}._filterSection_1z0vj_851{padding:0;flex:1 1 56%;min-width:44px;overflow:hidden;transition:flex-basis .22s ease,flex-grow .22s ease}._searchExpanded_1z0vj_840 ._filterSection_1z0vj_851{flex:0 1 10%}._pills_1z0vj_859{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch;padding-bottom:2px}._pills_1z0vj_859::-webkit-scrollbar{display:none}._pill_1z0vj_859{flex-shrink:0;height:32px;font-size:12.5px;font-weight:600;padding:0 13px;background:var(--surface)}._statusTabs_1z0vj_207{gap:6px;padding:8px 14px;background:var(--surface);flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch}._statusTabs_1z0vj_207::-webkit-scrollbar{display:none}._statusTab_1z0vj_207{flex:0 0 auto;white-space:nowrap;padding:0 13px;font-size:12.5px;font-weight:600;border-radius:11px;background:var(--surface);min-height:38px}._tabCount_1z0vj_236{background:var(--surface);font-weight:600}._tabCountActive_1z0vj_247{background:var(--accent-light);color:var(--accent-text)}._list_1z0vj_252{margin-right:0;padding-bottom:calc(84px + env(safe-area-inset-bottom));overscroll-behavior:contain;background:var(--bg)}._threadRow_1z0vj_300{gap:12px;padding:11px 14px;min-height:66px;align-items:center}._threadRow_1z0vj_300:hover{background:transparent}._avatar_1z0vj_336{width:48px;height:48px;border-radius:50%;font-size:15px;font-weight:600}._threadTop_1z0vj_351{margin-bottom:1px}._threadName_1z0vj_358{font-size:15.5px;font-weight:600;max-width:190px}._threadTime_1z0vj_368{font-size:11px}._threadSubject_1z0vj_375{font-size:13px;margin-bottom:0;padding-right:28px}._threadMeta_1z0vj_384{display:none}._threadUnread_1z0vj_944 ._threadName_1z0vj_358,._threadUnread_1z0vj_944 ._threadSubject_1z0vj_375,._threadUnread_1z0vj_944 ._threadTime_1z0vj_368{font-weight:600}._unreadDot_1z0vj_325{top:auto;bottom:14px;right:14px;width:16px;height:16px}._userMenu_1z0vj_436{border-radius:16px}._userMenuItem_1z0vj_742,._userMenuItemDanger_1z0vj_758{padding:12px;font-size:15px;min-height:44px}}._chipRemove_1z0vj_174{min-height:0}@media (pointer: coarse){._chipRemove_1z0vj_174{width:22px;height:22px}}._wrap_16cgx_1{position:relative;display:inline-flex}._trigger_16cgx_3{display:inline-flex;align-items:center;gap:6px;height:30px;padding:0 8px 0 10px;border-radius:var(--radius-md);border:1px solid var(--border-md);background:var(--surface);color:var(--text-secondary);font-size:12.5px;font-weight:500;max-width:190px;transition:border-color .12s,background .12s}._trigger_16cgx_3:hover{border-color:var(--border-strong)}._compact_16cgx_20{height:26px;font-size:12px;padding:0 6px 0 8px}@media (pointer: coarse){._compact_16cgx_20{min-height:0}}._triggerLabel_16cgx_29{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._chev_16cgx_35{transition:transform .16s ease;opacity:.7}._chevOpen_16cgx_36{transform:rotate(180deg);opacity:.7}._dot_16cgx_38{width:8px;height:8px;border-radius:99px;flex-shrink:0;box-shadow:inset 0 0 0 1px #0000001f}._list_16cgx_46{position:absolute;top:calc(100% + 4px);left:0;z-index:60;min-width:100%;width:max-content;max-width:260px;max-height:300px;overflow-y:auto;list-style:none;padding:4px;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-md);box-shadow:var(--shadow-md);animation:_menuIn_16cgx_1 .12s ease}._alignEnd_16cgx_64{left:auto;right:0}@keyframes _menuIn_16cgx_1{0%{opacity:0;transform:translateY(-3px)}to{opacity:1;transform:translateY(0)}}._option_16cgx_71{width:100%;display:flex;align-items:center;gap:8px;padding:7px 8px;border-radius:var(--radius-sm);font-size:12.5px;color:var(--text-primary);text-align:left;background:none}._optionActive_16cgx_83{background:var(--surface-2)}._optionSelected_16cgx_84{font-weight:600}._option_16cgx_71:disabled{opacity:.45;cursor:not-allowed}._optionLabel_16cgx_87{flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._optionHint_16cgx_89{font-size:11px;color:var(--text-tertiary);white-space:nowrap}._tick_16cgx_95{color:var(--accent);flex-shrink:0}._overlay_ksr39_1{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;z-index:9999;display:flex;align-items:center;justify-content:center;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}._modal_ksr39_12{background:var(--surface);border:1px solid var(--border-md);border-radius:12px;width:440px;max-width:calc(100vw - 32px);max-height:calc(100vh - 32px);box-shadow:0 20px 60px #0003;display:flex;flex-direction:column;overflow:hidden}._header_ksr39_28{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border);flex-shrink:0}._title_ksr39_37{font-size:14px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._closeBtn_ksr39_44{font-size:13px;color:var(--text-tertiary);background:none;border:none;cursor:pointer;padding:2px 6px;border-radius:4px;transition:color .12s}._closeBtn_ksr39_44:hover{color:var(--text-primary)}._body_ksr39_56{padding:20px;display:flex;flex-direction:column;gap:16px;overflow-y:auto;min-height:0}._stepHint_ksr39_67{font-size:12.5px;color:var(--text-secondary);margin:0;line-height:1.5}._typeGrid_ksr39_75{display:flex;flex-direction:column;gap:8px}._typeCard_ksr39_81{display:flex;flex-direction:column;align-items:flex-start;gap:2px;padding:12px 14px;border-radius:8px;border:1.5px solid var(--border);background:var(--surface-2);cursor:pointer;text-align:left;transition:border-color .12s,background .12s}._typeCard_ksr39_81:hover{border-color:var(--border-md);background:var(--surface)}._typeCardActive_ksr39_98{border-color:var(--accent)!important;background:var(--accent-light)!important}._typeIcon_ksr39_103{font-size:18px;line-height:1;margin-bottom:4px}._typeLabel_ksr39_109{font-size:13px;font-weight:600;color:var(--text-primary)}._typeDesc_ksr39_115{font-size:11.5px;color:var(--text-tertiary);line-height:1.4}._fieldGroup_ksr39_122{display:flex;flex-direction:column;gap:5px}._fieldLabel_ksr39_128{font-size:12px;font-weight:600;color:var(--text-secondary);display:flex;align-items:center;gap:3px}._fieldRequired_ksr39_137{color:#ef4444}._fieldInput_ksr39_141{width:100%;padding:9px 12px;border:1px solid var(--border-md);border-radius:7px;font-size:13px;background:var(--surface-2);color:var(--text-primary);outline:none;transition:border-color .12s;box-sizing:border-box}._fieldInput_ksr39_141:focus{border-color:var(--accent)}._fieldInput_ksr39_141::placeholder{color:var(--text-tertiary)}._fieldTextarea_ksr39_160{width:100%;padding:9px 12px;border:1px solid var(--border-md);border-radius:7px;font-size:13px;font-family:inherit;background:var(--surface-2);color:var(--text-primary);outline:none;transition:border-color .12s;box-sizing:border-box;resize:vertical;min-height:72px;line-height:1.5;white-space:pre-wrap}._fieldTextarea_ksr39_160:focus{border-color:var(--accent)}._fieldTextarea_ksr39_160::placeholder{color:var(--text-tertiary)}._fieldHint_ksr39_184{font-size:11px;color:var(--text-tertiary);margin:0}._refundNotice_ksr39_191{display:flex;align-items:flex-start;gap:8px;font-size:12.5px;color:#1d4ed8;background:#eff6ff;border:1px solid #bfdbfe;border-radius:7px;padding:10px 12px;line-height:1.5}._error_ksr39_205{font-size:12px;color:#ef4444;margin:0;padding:8px 12px;background:#fef2f2;border-radius:6px;border:1px solid #fca5a5}._footer_ksr39_217{display:flex;justify-content:flex-end;gap:8px;padding:14px 20px;border-top:1px solid var(--border);flex-shrink:0}._cancelBtn_ksr39_226{font-size:12px;font-weight:500;padding:7px 16px;border-radius:7px;border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);cursor:pointer;transition:all .12s}._cancelBtn_ksr39_226:hover{border-color:var(--border-strong);color:var(--text-primary)}._nextBtn_ksr39_239{font-size:12px;font-weight:600;padding:7px 18px;border-radius:7px;border:none;color:#fff;background:var(--accent);cursor:pointer;transition:opacity .12s}._nextBtn_ksr39_239:hover:not(:disabled){opacity:.88}._nextBtn_ksr39_239:disabled{opacity:.45;cursor:not-allowed}._submitBtn_ksr39_253{font-size:12px;font-weight:600;padding:7px 20px;border-radius:7px;border:none;color:#fff;background:#16a34a;cursor:pointer;transition:opacity .12s}._submitBtn_ksr39_253:hover:not(:disabled){opacity:.88}._submitBtn_ksr39_253:disabled{opacity:.45;cursor:not-allowed}@media (max-width: 768px){._overlay_ksr39_1{align-items:flex-end}._modal_ksr39_12{width:100%;max-width:100%;max-height:92dvh;border-bottom:none;border-radius:22px 22px 0 0}._header_ksr39_28{padding:16px 18px;background:var(--surface)}._title_ksr39_37{font-size:18px;font-weight:600}._closeBtn_ksr39_44{font-size:20px;min-width:40px;min-height:40px}._body_ksr39_56{flex:1;padding:18px 16px}._footer_ksr39_217{flex-direction:column-reverse;gap:10px;background:var(--surface);padding:14px 16px calc(14px + env(safe-area-inset-bottom))}._typeCard_ksr39_81{padding:14px;min-height:60px}._typeLabel_ksr39_109{font-size:15px;font-weight:600}._fieldInput_ksr39_141,._fieldTextarea_ksr39_160{min-height:48px;font-size:16px;border-radius:10px}._fieldTextarea_ksr39_160{min-height:96px}._cancelBtn_ksr39_226,._nextBtn_ksr39_239,._submitBtn_ksr39_253{width:100%;min-height:50px;border-radius:12px;font-size:15px;font-weight:600}}._overlay_fg3f8_1{position:fixed;top:0;right:0;bottom:0;left:0;z-index:300;background:#0006;display:flex;align-items:center;justify-content:center;padding:24px;animation:_fade_fg3f8_1 .12s ease}@keyframes _fade_fg3f8_1{0%{opacity:0}to{opacity:1}}._panel_fg3f8_15{display:flex;flex-direction:column;width:100%;max-height:calc(100vh - 48px);background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);overflow:hidden;animation:_rise_fg3f8_1 .16s cubic-bezier(.16,1,.3,1)}@keyframes _rise_fg3f8_1{0%{opacity:0;transform:translateY(8px) scale(.99)}to{opacity:1;transform:translateY(0) scale(1)}}._sm_fg3f8_32{max-width:380px}._md_fg3f8_33{max-width:560px}._lg_fg3f8_34{max-width:900px}._full_fg3f8_35{max-width:none;max-height:none;height:100%;border-radius:0}._header_fg3f8_37{flex-shrink:0;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 20px;border-bottom:1px solid var(--border)}._title_fg3f8_47{font-size:15px;font-weight:600;color:var(--text-primary);line-height:1.3}._close_fg3f8_54{display:flex;padding:5px;border-radius:var(--radius-sm);color:var(--text-tertiary)}._close_fg3f8_54:hover{color:var(--text-primary);background:var(--surface-2)}._description_fg3f8_62{flex-shrink:0;padding:14px 20px 0;font-size:13px;line-height:1.5;color:var(--text-secondary)}._body_fg3f8_70{flex:1;min-height:0;overflow-y:auto;padding:16px 20px}._footer_fg3f8_77{flex-shrink:0;display:flex;justify-content:flex-end;gap:8px;padding:14px 20px;border-top:1px solid var(--border);background:var(--surface)}@media (max-width: 768px){._overlay_fg3f8_1{padding:0;align-items:flex-end}._panel_fg3f8_15{max-width:none;max-height:92dvh;border-radius:var(--radius-xl) var(--radius-xl) 0 0;animation:_sheetUp_fg3f8_1 .2s cubic-bezier(.16,1,.3,1)}._sm_fg3f8_32{max-height:none}._footer_fg3f8_77{padding-bottom:calc(14px + env(safe-area-inset-bottom))}@keyframes _sheetUp_fg3f8_1{0%{transform:translateY(100%)}to{transform:translateY(0)}}}._message_2ikjm_1{font-size:14px;line-height:1.5;color:var(--text-primary)}._consequence_2ikjm_7{margin-top:6px;font-size:12.5px;line-height:1.5;color:var(--text-secondary)}._cancel_2ikjm_14,._danger_2ikjm_15,._primary_2ikjm_16{font-size:13px;font-weight:500;padding:7px 16px;border-radius:var(--radius-md);transition:all .12s}._cancel_2ikjm_14{border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface)}._cancel_2ikjm_14:hover:not(:disabled){border-color:var(--border-strong);color:var(--text-primary)}._danger_2ikjm_15{background:var(--red);color:#fff}._primary_2ikjm_16{background:var(--accent);color:#fff}._danger_2ikjm_15:hover:not(:disabled),._primary_2ikjm_16:hover:not(:disabled){opacity:.88}._cancel_2ikjm_14:disabled,._danger_2ikjm_15:disabled,._primary_2ikjm_16:disabled{opacity:.45;cursor:not-allowed}._root_1ivhl_3{flex:1;min-height:0;overflow-y:auto;padding:10px 12px;display:flex;flex-direction:column;gap:10px}._pagerStrip_1ivhl_14{flex-shrink:0;display:flex;align-items:center;gap:6px;overflow-x:auto;scrollbar-width:none}._pagerStrip_1ivhl_14::-webkit-scrollbar{display:none}._pagerPill_1ivhl_24{display:inline-flex;align-items:center;gap:5px;flex-shrink:0;font-size:11px;font-weight:600;color:var(--text-secondary);background:var(--surface);border:1px solid var(--border-md);border-radius:99px;padding:3px 9px;cursor:pointer;transition:border-color .12s,color .12s}._pagerPill_1ivhl_24:hover{border-color:var(--accent);color:var(--accent-text, var(--accent))}._pagerPillActive_1ivhl_40{color:var(--text-primary);border-color:var(--accent);box-shadow:inset 0 0 0 1px var(--accent)}._pagerPillClosed_1ivhl_45{opacity:.6}._pagerIdx_1ivhl_47{font-size:10px;font-weight:700;color:var(--text-tertiary)}._pagerDot_1ivhl_53{width:6px;height:6px;border-radius:50%;background:var(--text-tertiary);flex-shrink:0}._pagerDotOpen_1ivhl_60{background:#f59e0b}._loading_1ivhl_63{display:flex;align-items:center;gap:8px;justify-content:center;padding:40px 20px;font-size:13px;color:var(--text-tertiary)}._spinner_1ivhl_72{width:14px;height:14px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_1ivhl_72 .7s linear infinite}@keyframes _spin_1ivhl_72{to{transform:rotate(360deg)}}._empty_1ivhl_83{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:40px 24px;text-align:center;gap:10px}._emptyIcon_1ivhl_92{color:var(--text-tertiary);opacity:.5}._emptyTitle_1ivhl_96{font-size:13px;font-weight:600;color:var(--text-secondary);margin:0}._emptySub_1ivhl_102{font-size:12px;color:var(--text-tertiary);line-height:1.5;max-width:280px;margin:0}._card_1ivhl_111{background:var(--surface);border:1px solid var(--border);border-radius:10px;transition:opacity .15s}._cardClosed_1ivhl_117{opacity:.65}._cardHeader_1ivhl_121{display:flex;align-items:center;gap:8px;padding:7px 12px;border-bottom:1px solid var(--border);background:var(--surface-2);border-radius:9px 9px 0 0}._cardHeaderLeft_1ivhl_131{display:flex;align-items:center;gap:8px;min-width:0;flex:1}._typeBadge_1ivhl_139{font-size:11px;font-weight:600;padding:3px 9px;border-radius:99px;border:1px solid}._closedBadge_1ivhl_147{font-size:10px;font-weight:500;padding:2px 7px;border-radius:99px;background:#f1f5f9;color:#64748b;border:1px solid #e2e8f0}._cardDate_1ivhl_157{font-size:11px;color:var(--text-tertiary);white-space:nowrap}._jerseyRow_1ivhl_164{display:flex;flex-direction:column;gap:0;padding:7px 12px;border-bottom:1px solid var(--border)}._jerseyItem_1ivhl_172{display:flex;align-items:flex-start;gap:8px;padding:2px 0}._jerseyLabel_1ivhl_179{font-size:11px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;min-width:54px;flex-shrink:0}._jerseyValue_1ivhl_189{font-size:12.5px;font-weight:500;color:var(--text-primary);line-height:1.35;white-space:pre-wrap;word-break:break-word}._statusSection_1ivhl_200{padding:7px 12px}._statusList_1ivhl_204{display:flex;flex-direction:column;gap:4px}._checkRow_1ivhl_211{display:flex;align-items:center;gap:9px;cursor:pointer;padding:2px 0;-webkit-user-select:none;user-select:none}._checkRowDisabled_1ivhl_219{cursor:default;pointer-events:none}._checkbox_1ivhl_224{width:16px;height:16px;border-radius:4px;border:1.5px solid var(--border-md);background:var(--surface);display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:all .12s}._checkboxChecked_1ivhl_236{background:#16a34a;border-color:#16a34a;color:#fff}._checkLabel_1ivhl_242{font-size:12.5px;color:var(--text-secondary);transition:color .12s}._checkLabelDone_1ivhl_247{color:var(--text-tertiary);text-decoration:line-through}._statusRow_1ivhl_253{display:flex;align-items:center;justify-content:space-between;padding:2px 0;gap:8px;min-height:24px}._statusRowLeft_1ivhl_262{display:flex;align-items:baseline;gap:8px;flex:1;min-width:0}._statusLabel_1ivhl_270{font-size:12.5px;color:var(--text-secondary);flex-shrink:0}._statusValue_1ivhl_276{font-size:12px;color:var(--text-primary);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._editBtn_1ivhl_286{font-size:11px;font-weight:500;color:var(--accent);background:none;border:none;cursor:pointer;padding:2px 6px;border-radius:4px;flex-shrink:0;transition:background .1s}._editBtn_1ivhl_286:hover{background:var(--accent-light)}._inlineEdit_1ivhl_301{display:flex;align-items:center;gap:5px;flex:1}._inlineInput_1ivhl_308{flex:1;font-size:12px;padding:3px 8px;border:1px solid var(--border-md);border-radius:5px;background:var(--surface);color:var(--text-primary);outline:none}._inlineInput_1ivhl_308:focus{border-color:var(--accent)}._inlineSave_1ivhl_320{font-size:11px;font-weight:600;color:#fff;background:var(--accent);border:none;border-radius:4px;padding:3px 8px;cursor:pointer}._inlineCancel_1ivhl_331{font-size:11px;color:var(--text-tertiary);background:none;border:none;cursor:pointer;padding:3px 4px}._closeActionBtn_1ivhl_342{display:flex;align-items:center;gap:4px;flex-shrink:0;font-size:11px;font-weight:600;color:#16a34a;background:#f0fdf4;border:1px solid #86efac;border-radius:6px;padding:4px 9px;cursor:pointer;transition:opacity .12s}._closeActionBtn_1ivhl_342:hover{opacity:.8}._closedAt_1ivhl_359{font-size:11px;color:var(--text-tertiary);white-space:nowrap;flex-shrink:0}@media (max-width: 768px){._card_1ivhl_111{border-radius:14px}._cardHeader_1ivhl_121{border-radius:12px 12px 0 0}._typeBadge_1ivhl_139{font-weight:600}._pagerPill_1ivhl_24{font-weight:600;min-height:34px}._pagerPillActive_1ivhl_40{box-shadow:none}._jerseyValue_1ivhl_189,._statusValue_1ivhl_276{font-size:14px}._checkbox_1ivhl_224{width:22px;height:22px}._checkLabel_1ivhl_242{font-size:14px}._checkRow_1ivhl_211{min-height:40px;padding:6px 0}._inlineInput_1ivhl_308{font-size:16px;min-height:40px}._inlineSave_1ivhl_320,._editBtn_1ivhl_286{min-height:38px}._closeActionBtn_1ivhl_342{min-height:44px;border-radius:10px;font-weight:600}}._root_1cdqd_1{display:flex;flex-direction:column;height:100%;background:var(--surface);border-right:1px solid var(--border);overflow:hidden}._loadingMsg_1cdqd_10{display:flex;align-items:center;justify-content:center;height:100%;font-size:13px;color:var(--text-tertiary)}._header_1cdqd_20{padding:16px 20px 14px;border-bottom:1px solid var(--border);flex-shrink:0}._headerTop_1cdqd_26{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:8px}._headerCustomer_1cdqd_34{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}._headerName_1cdqd_42{font-size:15px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._headerEmail_1cdqd_52{font-size:11.5px;color:var(--text-tertiary)}._subject_1cdqd_57{font-size:14px;font-weight:600;color:var(--text-primary);line-height:1.4;flex:1;letter-spacing:-.2px}._ticketIdBadge_1cdqd_66{font-size:11px;font-weight:600;font-family:var(--font-mono);color:var(--accent-text);background:var(--accent-light);padding:2px 7px;border-radius:4px}._structuredCard_1cdqd_77{background:var(--surface-2);border-radius:var(--radius-lg) var(--radius-lg) var(--radius-lg) 4px;overflow:hidden;border:1px solid var(--border);max-width:100%}._structuredMeta_1cdqd_85{display:flex;flex-wrap:wrap;gap:6px;padding:10px 14px;border-bottom:1px solid var(--border);background:var(--surface)}._structuredTag_1cdqd_94{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;font-weight:500;color:var(--text-secondary);background:var(--surface-2);padding:3px 8px;border-radius:99px;border:1px solid var(--border)}._structuredIcon_1cdqd_107{font-size:11px}._structuredBody_1cdqd_111{padding:12px 14px}._statusSelect_1cdqd_115{font-size:11.5px;font-weight:500;padding:4px 10px;border-radius:99px;border:1px solid;outline:none;cursor:pointer;flex-shrink:0;-moz-appearance:none;appearance:none;-webkit-appearance:none}._headerMeta_1cdqd_128{display:flex;align-items:center;gap:6px;flex-wrap:wrap}._brandBadge_1cdqd_135{font-size:11px;font-weight:500;padding:2px 8px;border-radius:99px}._metaSep_1cdqd_142{color:var(--text-tertiary);font-size:11px}._metaEmail_1cdqd_143{font-size:11px;color:var(--text-secondary)}._metaTime_1cdqd_144{font-size:11px;color:var(--text-tertiary)}._actionBadge_1cdqd_147{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:600;color:var(--text-secondary);background:var(--surface-2);border:1px solid var(--border-md);border-radius:99px;padding:2px 8px;cursor:pointer;transition:background .12s,border-color .12s}._actionBadge_1cdqd_147:hover{border-color:var(--accent);color:var(--accent-text)}._actionBadgeOpen_1cdqd_162{color:#92400e;background:#fef3c7;border-color:#fcd34d}._actionBadgeOpen_1cdqd_162:hover{border-color:#f59e0b;color:#92400e}._actionBadgeActive_1cdqd_168{border-color:var(--accent)}._actionsSection_1cdqd_174{flex-shrink:0;max-height:45%;min-height:0;display:flex;flex-direction:column;overflow:hidden;border-bottom:1px solid var(--border);background:var(--surface-2)}._tabBar_1cdqd_186{display:flex;gap:0;border-bottom:1px solid var(--border);flex-shrink:0;background:var(--surface-2)}._tab_1cdqd_186{display:flex;align-items:center;gap:6px;padding:9px 18px;font-size:12.5px;font-weight:500;color:var(--text-tertiary);background:none;border:none;border-bottom:2px solid transparent;cursor:pointer;transition:color .12s;margin-bottom:-1px}._tab_1cdqd_186:hover{color:var(--text-secondary)}._tabActive_1cdqd_210{color:var(--accent-text, var(--accent));border-bottom-color:var(--accent);font-weight:600}._tabBadge_1cdqd_216{font-size:10px;font-weight:600;padding:1px 6px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary);line-height:1.6}._tabBadgeAction_1cdqd_225{background:#dbeafe;color:#1d4ed8}._toolBtnAction_1cdqd_231{background:#fef3c7;color:#92400e;border-color:#fcd34d}._toolBtnAction_1cdqd_231:hover{background:#fde68a;border-color:#f59e0b}._messagesWrap_1cdqd_242{position:relative;flex:1;min-height:0;display:flex;flex-direction:column}._messages_1cdqd_242{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:16px}._scrollTopBtn_1cdqd_259,._scrollBottomBtn_1cdqd_260{position:absolute;right:18px;width:34px;height:34px;display:flex;align-items:center;justify-content:center;border-radius:50%;border:1px solid var(--border-md);background:var(--surface);color:var(--text-secondary);cursor:pointer;box-shadow:var(--shadow-md);z-index:5}._scrollTopBtn_1cdqd_259{top:12px}._scrollBottomBtn_1cdqd_260{bottom:12px}._scrollTopBtn_1cdqd_259:hover,._scrollBottomBtn_1cdqd_260:hover{background:var(--surface-2);color:var(--text-primary);border-color:var(--border-strong)}._msgWrap_1cdqd_286{display:flex;flex-direction:column;max-width:80%}._msgInbound_1cdqd_287{align-self:flex-start}._msgOutbound_1cdqd_288{align-self:flex-end}._bubble_1cdqd_290{padding:11px 14px;border-radius:var(--radius-lg);font-size:13.5px;line-height:1.55}._bubbleIn_1cdqd_297{background:var(--surface-2);border-radius:var(--radius-lg) var(--radius-lg) var(--radius-lg) 4px;color:var(--text-primary)}._bubbleOut_1cdqd_303{background:var(--accent);color:#fff;border-radius:var(--radius-lg) var(--radius-lg) 4px var(--radius-lg)}._bubbleNote_1cdqd_309{background:var(--amber-light)!important;color:var(--amber-text)!important;border:1px dashed #fcd34d;border-radius:var(--radius-lg)!important}._bubbleText_1cdqd_316{white-space:pre-wrap;word-break:break-word}._bubbleText_1cdqd_316 p{margin:0 0 8px}._bubbleText_1cdqd_316 p:last-child{margin-bottom:0}._bubbleText_1cdqd_316 ul,._bubbleText_1cdqd_316 ol{margin:0 0 8px;padding-left:20px}._bubbleText_1cdqd_316 blockquote{margin:0 0 8px;padding-left:10px;border-left:2px solid var(--border-md)}._bubbleText_1cdqd_316 a{text-decoration:underline;opacity:.9}._bubbleText_1cdqd_316 a:hover{opacity:1}._bubbleMeta_1cdqd_335{display:flex;gap:5px;align-items:center;margin-top:4px;padding:0 2px}._msgOutbound_1cdqd_288 ._bubbleMeta_1cdqd_335{justify-content:flex-end}._bubbleTime_1cdqd_344{font-size:11px;color:var(--text-tertiary)}._noteTag_1cdqd_346{font-size:10px;font-weight:500;background:var(--amber-light);color:var(--amber-text);padding:1px 6px;border-radius:99px;border:1px solid #fcd34d}._bubblePending_1cdqd_357{opacity:.6;border:1px dashed rgba(255,255,255,.45)}._bubbleFailed_1cdqd_362{background:var(--red-light, #fee2e2)!important;color:var(--red-text, #991b1b)!important;border:1px solid #fca5a5}._recallAction_1cdqd_368{font-size:11px;font-weight:600;color:var(--accent);background:none;border:none;padding:0 2px;cursor:pointer;text-decoration:underline}._recallAction_1cdqd_368:hover{opacity:.75}._recallFailed_1cdqd_380{font-size:11px;color:var(--red-text, #991b1b)}._recallBanner_1cdqd_385{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 16px;font-size:12px;background:var(--amber-light);color:var(--amber-text);border-bottom:1px solid #fcd34d}._recallBannerUndo_1cdqd_397{font-size:12px;font-weight:600;color:var(--amber-text);background:none;border:none;cursor:pointer;text-decoration:underline;white-space:nowrap}._recallBannerUndo_1cdqd_397:hover{opacity:.75}._replyArea_1cdqd_410{border-top:1px solid var(--border);padding:14px 16px;flex-shrink:0;position:relative}._toolbar_1cdqd_417{display:flex;gap:6px;align-items:center;margin-bottom:10px}._toolBtn_1cdqd_231{display:flex;align-items:center;gap:5px;font-size:12px;font-weight:500;padding:5px 10px;border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._toolBtn_1cdqd_231:hover{border-color:var(--border-strong);color:var(--text-primary)}._toolBtnActive_1cdqd_438{background:var(--accent-light);color:var(--accent-text);border-color:#93c5fd}._toolBtnNote_1cdqd_439{background:var(--amber-light);color:var(--amber-text);border-color:#fcd34d}._replyingAs_1cdqd_441{margin-left:auto;font-size:11px;color:var(--text-tertiary)}._formatBar_1cdqd_448{display:flex;align-items:center;gap:2px;margin-bottom:6px}._fmtBtn_1cdqd_455{display:flex;align-items:center;justify-content:center;width:28px;height:26px;border-radius:var(--radius-sm);border:1px solid transparent;color:var(--text-secondary);font-size:12px;background:transparent;transition:all .1s;flex-shrink:0;gap:4px;padding:0 6px;width:auto}._fmtBtn_1cdqd_455:hover{background:var(--surface-2);border-color:var(--border-md);color:var(--text-primary)}._fmtBtn_1cdqd_455 strong{font-size:13px;font-weight:700}._fmtBtn_1cdqd_455 em{font-style:italic;font-size:13px}._fmtBtn_1cdqd_455 u{font-size:13px}._fmtSep_1cdqd_477{width:1px;height:16px;background:var(--border-md);margin:0 4px}._linkDialog_1cdqd_485{display:flex;align-items:center;gap:6px;padding:8px 10px;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-md);margin-bottom:6px;box-shadow:var(--shadow-sm)}._linkDialogLabel_1cdqd_496{font-size:12px;font-weight:500;color:var(--text-secondary);flex-shrink:0}._linkDialogInput_1cdqd_502{flex:1;font-size:12px;padding:4px 8px;border:1px solid var(--border-md);border-radius:var(--radius-sm);background:var(--surface-2);color:var(--text-primary);outline:none}._linkDialogInput_1cdqd_502:focus{border-color:var(--accent)}._linkDialogOk_1cdqd_513{font-size:12px;font-weight:500;padding:4px 10px;border-radius:var(--radius-sm);background:var(--accent);color:#fff}._linkDialogCancel_1cdqd_521{font-size:12px;color:var(--text-tertiary);padding:4px 6px}._linkDialogCancel_1cdqd_521:hover{color:var(--text-primary)}._textareaWrap_1cdqd_529{position:relative}._textarea_1cdqd_529{width:100%;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-md);padding:10px 12px;font-size:13.5px;line-height:1.5;color:var(--text-primary);outline:none;transition:border-color .12s;resize:none;min-height:90px;max-height:160px;overflow-y:auto;box-sizing:border-box}._textarea_1cdqd_529:focus{border-color:var(--accent)}._textareaEditor_1cdqd_553{white-space:pre-wrap;word-break:break-word;cursor:text}._textareaEditor_1cdqd_553:empty:before{content:attr(data-placeholder);color:var(--text-tertiary);pointer-events:none}._textareaExpanded_1cdqd_565{min-height:200px;max-height:400px}._textareaNote_1cdqd_569{background:var(--amber-light);border-color:#fcd34d;color:var(--amber-text)}._textareaNote_1cdqd_569:focus{border-color:var(--amber)}._expandBtn_1cdqd_576{position:absolute;bottom:6px;right:8px;display:flex;align-items:center;justify-content:center;width:20px;height:20px;border-radius:var(--radius-sm);border:1px solid var(--border-md);background:var(--surface);color:var(--text-tertiary);opacity:.7;transition:opacity .1s}._expandBtn_1cdqd_576:hover{opacity:1;color:var(--text-primary)}._attachList_1cdqd_595{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}._attachItem_1cdqd_602{display:flex;align-items:center;gap:5px;padding:4px 8px;background:var(--surface-2);border:1px solid var(--border-md);border-radius:var(--radius-sm);font-size:12px;color:var(--text-secondary);max-width:240px}._attachName_1cdqd_614{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-primary)}._attachSize_1cdqd_621{color:var(--text-tertiary);flex-shrink:0}._attachRemove_1cdqd_625{color:var(--text-tertiary);font-size:10px;flex-shrink:0;padding:1px 3px}._attachRemove_1cdqd_625:hover{color:var(--text-primary)}._sentAttachList_1cdqd_634{display:flex;flex-direction:column;gap:4px;margin-top:6px}._sentAttachItem_1cdqd_640{display:flex;align-items:center;gap:5px;font-size:11.5px;opacity:.85}._sentAttachSize_1cdqd_647{opacity:.65;font-size:10.5px}._replyBottom_1cdqd_652{display:flex;justify-content:space-between;align-items:center;margin-top:10px}._hint_1cdqd_659{font-size:11px;color:var(--text-tertiary)}._sendBtn_1cdqd_661{font-size:13px;font-weight:500;padding:8px 20px;border-radius:var(--radius-md);background:var(--accent);color:#fff;transition:opacity .12s}._sendBtn_1cdqd_661:hover:not(:disabled){opacity:.88}._sendBtn_1cdqd_661:disabled{opacity:.45;cursor:not-allowed}._sendBtnNote_1cdqd_672{background:var(--amber)}._tplPicker_1cdqd_677{position:absolute;bottom:calc(100% + 8px);left:16px;right:16px;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);z-index:50;overflow:hidden;max-height:340px;display:flex;flex-direction:column}._tplSearch_1cdqd_693{display:flex;align-items:center;gap:8px;padding:10px 14px;border-bottom:1px solid var(--border);color:var(--text-tertiary);flex-shrink:0}._tplSearchInput_1cdqd_703{flex:1;border:none;outline:none;font-size:13px;color:var(--text-primary);background:transparent}._tplClose_1cdqd_712{font-size:11px;color:var(--text-tertiary);padding:2px 4px}._tplClose_1cdqd_712:hover{color:var(--text-primary)}._tplList_1cdqd_719{overflow-y:auto;flex:1}._tplCat_1cdqd_721{padding:8px 14px 4px;font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em}._tplItem_1cdqd_730{width:100%;text-align:left;padding:8px 14px;display:flex;flex-direction:column;gap:2px;border-bottom:1px solid var(--border);transition:background .1s}._tplItem_1cdqd_730:hover{background:var(--surface-2)}._tplItem_1cdqd_730:last-child{border-bottom:none}._tplTitle_1cdqd_743{font-size:12.5px;font-weight:500;color:var(--text-primary)}._tplPreview_1cdqd_744{font-size:11.5px;color:var(--text-tertiary)}._tplEmpty_1cdqd_745{padding:20px;text-align:center;font-size:13px;color:var(--text-tertiary)}._prioritySelect_1cdqd_748{font-size:11.5px;font-weight:500;padding:4px 8px;border-radius:99px;border:1px solid var(--border-md);outline:none;cursor:pointer;background:var(--surface);-moz-appearance:none;appearance:none;-webkit-appearance:none}._iconActionBtn_1cdqd_762{width:28px;height:28px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;color:var(--text-secondary);border:1px solid var(--border-md);background:var(--surface);transition:all .12s}._iconActionBtn_1cdqd_762:hover{border-color:var(--border-strong);color:var(--text-primary)}._iconActionBtnActive_1cdqd_775{background:var(--amber-light);color:var(--amber-text);border-color:#fcd34d}._snoozeMenu_1cdqd_778{position:absolute;top:34px;right:0;background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-md);box-shadow:var(--shadow-md);z-index:50;min-width:160px;overflow:hidden}._snoozeTitle_1cdqd_790{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em;padding:8px 12px 4px}._snoozeOption_1cdqd_798{width:100%;text-align:left;padding:8px 12px;font-size:13px;color:var(--text-primary);border-bottom:1px solid var(--border);transition:background .1s}._snoozeOption_1cdqd_798:hover{background:var(--surface-2)}._snoozeOption_1cdqd_798:last-child{border-bottom:none}._snoozeOptionCancel_1cdqd_809{width:100%;text-align:left;padding:8px 12px;font-size:12px;color:var(--red);border-top:1px solid var(--border)}._snoozeOptionCancel_1cdqd_809:hover{background:var(--red-light)}._tagsRow_1cdqd_820{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px;align-items:center;min-height:22px}._tagChip_1cdqd_828{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:500;padding:2px 7px;border-radius:4px;background:var(--surface-3);color:var(--text-secondary)}._tagRemove_1cdqd_839{font-size:9px;color:var(--text-tertiary);line-height:1}._tagRemove_1cdqd_839:hover{color:var(--red)}._addTagBtn_1cdqd_845{font-size:11px;color:var(--text-tertiary);padding:2px 6px;border-radius:4px;border:1px dashed var(--border-md);transition:all .12s}._addTagBtn_1cdqd_845:hover{color:var(--text-primary);border-color:var(--border-strong)}._tagInputWrap_1cdqd_854{display:flex;gap:4px;align-items:center}._tagInput_1cdqd_854{font-size:12px;border:1px solid var(--border-md);border-radius:4px;padding:2px 7px;outline:none;width:100px;background:var(--surface);color:var(--text-primary)}._tagInput_1cdqd_854:focus{border-color:var(--accent)}._tagSave_1cdqd_866{font-size:11px;font-weight:500;color:var(--accent);padding:2px 6px;border-radius:4px;border:1px solid #93c5fd;background:var(--accent-light)}._statusSince_1cdqd_877{font-size:11px;font-weight:500;padding:2px 8px;border-radius:99px}._systemMsg_1cdqd_885{display:flex;align-items:center;gap:10px;margin:8px 0}._systemLine_1cdqd_891{flex:1;height:1px;background:var(--border-md)}._systemBubble_1cdqd_896{background:var(--green-light);border:1px solid #86efac;border-radius:var(--radius-md);padding:8px 14px;text-align:center;max-width:360px;flex-shrink:0}._systemText_1cdqd_905{font-size:12.5px;font-weight:500;color:var(--green-text);display:block}._systemNote_1cdqd_911{font-size:12px;color:var(--green);margin-top:4px;font-style:italic;white-space:pre-wrap}._resolveOverlay_1cdqd_920{position:absolute;top:0;right:0;bottom:0;left:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:100;border-radius:0}._resolveModal_1cdqd_930{background:var(--surface);border-radius:var(--radius-lg);width:400px;max-width:90%;box-shadow:var(--shadow-md);overflow:hidden}._resolveHeader_1cdqd_938{display:flex;justify-content:space-between;align-items:center;padding:16px 20px;border-bottom:1px solid var(--border)}._resolveTitle_1cdqd_945{font-size:14px;font-weight:600;color:var(--text-primary)}._resolveClose_1cdqd_950{font-size:12px;color:var(--text-tertiary);padding:4px 6px;border-radius:var(--radius-sm)}._resolveClose_1cdqd_950:hover{background:var(--surface-2)}._resolveBody_1cdqd_957{padding:16px 20px;display:flex;flex-direction:column;gap:10px}._resolveHint_1cdqd_963{font-size:12px;color:var(--text-tertiary);background:var(--amber-light);border:1px solid #fcd34d;border-radius:var(--radius-sm);padding:8px 10px}._resolveLabel_1cdqd_971{font-size:11px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em}._resolveInput_1cdqd_978{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:8px 12px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;width:100%}._resolveInput_1cdqd_978:focus{border-color:var(--green)}._resolveTextarea_1cdqd_989{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:8px 12px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;width:100%;resize:none;line-height:1.5;font-family:var(--font-sans)}._resolveTextarea_1cdqd_989:focus{border-color:var(--green)}._resolveActions_1cdqd_1003{display:flex;justify-content:flex-end;gap:8px;padding:14px 20px;border-top:1px solid var(--border)}._resolveCancelBtn_1cdqd_1010{font-size:13px;padding:7px 16px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary)}._resolveCancelBtn_1cdqd_1010:hover{border-color:var(--border-strong)}._resolveConfirmBtn_1cdqd_1018{font-size:13px;font-weight:500;padding:7px 18px;border-radius:var(--radius-md);background:var(--green);color:#fff;transition:opacity .12s}._resolveConfirmBtn_1cdqd_1018:hover:not(:disabled){opacity:.88}._resolveConfirmBtn_1cdqd_1018:disabled{opacity:.45;cursor:not-allowed}._attachmentGrid_1cdqd_1031{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}._attachmentThumb_1cdqd_1038{width:140px;height:110px;object-fit:cover;border-radius:var(--radius-md);cursor:pointer;border:1px solid var(--border-md);transition:opacity .12s,transform .12s}._attachmentThumb_1cdqd_1038:hover{opacity:.88;transform:scale(1.02)}._lightbox_1cdqd_1053{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000d9;display:flex;align-items:center;justify-content:center;z-index:999;cursor:zoom-out}._lightboxInner_1cdqd_1064{position:relative;max-width:90vw;max-height:90vh;cursor:default;display:flex;flex-direction:column;align-items:center;gap:10px}._lightboxClose_1cdqd_1075{position:absolute;top:-36px;right:0;font-size:18px;color:#fff;background:none;border:none;cursor:pointer;opacity:.8;line-height:1}._lightboxClose_1cdqd_1075:hover{opacity:1}._lightboxImg_1cdqd_1089{max-width:90vw;max-height:82vh;border-radius:var(--radius-md);object-fit:contain;box-shadow:0 8px 40px #00000080}._lightboxName_1cdqd_1097{font-size:12px;color:#fff9}._grammarBtn_1cdqd_1103{font-size:11px;font-weight:500;padding:3px 10px;border-radius:99px;border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);cursor:pointer;transition:all .12s;white-space:nowrap}._grammarBtn_1cdqd_1103:hover:not(:disabled){border-color:#4ade80;color:#16a34a}._grammarBtnActive_1cdqd_1116{border-color:#f59e0b;color:#b45309;background:#fffbeb}._grammarBtnLoading_1cdqd_1117{opacity:.6;cursor:not-allowed}._grammarPanel_1cdqd_1120{border:1px solid #fcd34d;border-radius:var(--radius-md);background:#fffbeb;overflow:hidden;margin:0 0 2px}._grammarHeader_1cdqd_1128{display:flex;justify-content:space-between;align-items:center;padding:7px 12px;border-bottom:1px solid #fcd34d}._grammarTitle_1cdqd_1135{font-size:11.5px;font-weight:600;color:#92400e}._grammarDismissAll_1cdqd_1140{font-size:11px;color:#b45309;background:none;border:none;cursor:pointer;padding:0}._grammarDismissAll_1cdqd_1140:hover{text-decoration:underline}._grammarMatch_1cdqd_1150{padding:8px 12px;border-bottom:1px solid #fef3c7;display:flex;flex-direction:column;gap:4px}._grammarMatch_1cdqd_1150:last-child{border-bottom:none}._grammarMatchTop_1cdqd_1159{display:flex;align-items:center;gap:6px;flex-wrap:wrap}._grammarError_1cdqd_1165{font-size:12px;font-weight:500;color:#dc2626;background:#fef2f2;padding:1px 6px;border-radius:4px;text-decoration:line-through}._grammarArrow_1cdqd_1174{font-size:11px;color:#9ca3af}._grammarFix_1cdqd_1175{font-size:12px;font-weight:500;color:#16a34a;background:#f0fdf4;padding:1px 6px;border-radius:4px}._grammarMatchBottom_1cdqd_1184{display:flex;align-items:center;justify-content:space-between;gap:8px}._grammarMsg_1cdqd_1190{font-size:11px;color:#92400e;flex:1}._grammarActions_1cdqd_1195{display:flex;gap:6px;flex-shrink:0}._grammarApply_1cdqd_1196{font-size:11px;font-weight:600;padding:2px 10px;border-radius:99px;background:#16a34a;color:#fff;border:none;cursor:pointer;transition:opacity .12s}._grammarApply_1cdqd_1196:hover{opacity:.85}._grammarIgnore_1cdqd_1208{font-size:11px;padding:2px 8px;border-radius:99px;background:none;border:1px solid #d1d5db;color:#6b7280;cursor:pointer}._grammarIgnore_1cdqd_1208:hover{border-color:#9ca3af}._grammarMore_1cdqd_1219{font-size:10px;color:#9ca3af;padding:1px 5px;border-radius:4px;background:var(--surface-2)}._grammarCategory_1cdqd_1226{font-size:10px;color:#b45309;text-transform:uppercase;letter-spacing:.04em;font-weight:500}._aiBtn_1cdqd_1235{font-size:11px;font-weight:500;padding:3px 10px;border-radius:99px;border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);cursor:pointer;transition:all .12s;white-space:nowrap}._aiBtn_1cdqd_1235:hover:not(:disabled){border-color:#6ee7b7;color:#065f46}._aiBtnPro_1cdqd_1249{border-color:#c4b5fd;color:#6d28d9;background:#f5f3ff}._aiBtnPro_1cdqd_1249:hover:not(:disabled){border-color:#a78bfa;background:#ede9fe}._aiBtnLoading_1cdqd_1256{opacity:.6;cursor:not-allowed}._aiUndoBtn_1cdqd_1258{font-size:11px;padding:3px 8px;border-radius:99px;border:1px solid var(--border-md);color:var(--text-tertiary);background:none;cursor:pointer}._aiUndoBtn_1cdqd_1258:hover{color:var(--text-primary);border-color:var(--border-strong)}._composeToggle_1cdqd_1270,._mobileSend_1cdqd_1271,._mobileSendCol_1cdqd_1272,._dateSep_1cdqd_1275,._bubbleTimeIn_1cdqd_1276{display:none}@media (max-width: 768px){._hideMobile_1cdqd_1282{display:none!important}._root_1cdqd_1{height:100%;border-right:none}._header_1cdqd_20{position:sticky;top:0;z-index:30;padding:calc(6px + env(safe-area-inset-top)) 12px 8px;background:var(--surface)}._headerTop_1cdqd_26{flex-wrap:nowrap;align-items:center;gap:8px;margin-bottom:0}._headerCustomer_1cdqd_34{flex-basis:0;min-width:0}._headerNameRow_1cdqd_1307{gap:6px;min-width:0}._headerSubRow_1cdqd_1308{gap:6px;flex-wrap:nowrap;min-width:0}._headerSubRow_1cdqd_1308 ._brandBadge_1cdqd_135{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:40%}._statusSince_1cdqd_877{flex-shrink:0}._headerCollapsed_1cdqd_1321 ._headerControls_1cdqd_1321,._headerCollapsed_1cdqd_1321 ._factsStrip_1cdqd_1319{display:none!important}._factsStrip_1cdqd_1319{padding-top:10px;gap:6px 8px}._headerControls_1cdqd_1321{padding-top:10px;gap:8px;row-gap:8px}._headerControls_1cdqd_1321>*{flex:0 1 auto}._resolveBtn_1cdqd_1328{flex:1 0 auto;justify-content:center;min-height:40px}._backBtn_1cdqd_1330{flex-shrink:0;width:38px;height:38px;display:flex;align-items:center;justify-content:center;border-radius:11px;color:var(--text-primary);background:var(--surface-2)}._backBtn_1cdqd_1330:active{transform:translate(1px,1px);box-shadow:none}._headerAvatar_1cdqd_1342{flex-shrink:0;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600}._headerName_1cdqd_42{font-size:16px;font-weight:600}._headerEmail_1cdqd_52{display:none}._statusSince_1cdqd_877{font-size:11px;font-weight:600;padding:1px 8px}._customerBtn_1cdqd_1356{flex-shrink:0;width:38px;height:38px;display:flex;align-items:center;justify-content:center;border-radius:11px;color:var(--text-secondary);background:var(--surface-2)}._customerBtn_1cdqd_1356:active{transform:translate(1px,1px);box-shadow:none}._detailsToggle_1cdqd_1368{flex-shrink:0;width:38px;height:38px;display:flex;align-items:center;justify-content:center;border-radius:11px;background:var(--surface-2)}._detailsToggle_1cdqd_1368 svg{transition:transform .15s ease}._detailsToggleOpen_1cdqd_1379{background:var(--accent-light);color:var(--accent-text)}._detailsToggleOpen_1cdqd_1379 svg{transform:rotate(180deg)}._detailsToggle_1cdqd_1368:active{transform:translate(1px,1px);box-shadow:none}._detailsToggle_1cdqd_1368{position:relative}._toggleDot_1cdqd_1384{position:absolute;top:-4px;right:-4px;width:11px;height:11px;border-radius:50%;background:var(--amber);border:2px solid var(--surface)}._prioritySelect_1cdqd_748,._statusSelect_1cdqd_115{min-height:34px;border-radius:10px;font-size:12.5px;font-weight:600;padding:2px 10px}._headerMeta_1cdqd_128,._tagsRow_1cdqd_820{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch}._headerMeta_1cdqd_128::-webkit-scrollbar,._tagsRow_1cdqd_820::-webkit-scrollbar{display:none}._headerMeta_1cdqd_128>*,._tagsRow_1cdqd_820>*{flex-shrink:0}._tagsRow_1cdqd_820{margin-top:4px;min-height:0}._brandBadge_1cdqd_135,._ticketIdBadge_1cdqd_66,._actionBadge_1cdqd_147{font-weight:600}._actionsSection_1cdqd_174{max-height:40vh}._messages_1cdqd_242{padding:16px 14px;gap:14px;overscroll-behavior:contain;background:var(--bg)}._msgWrap_1cdqd_286{max-width:88%}._msgGrouped_1cdqd_1429{margin-top:-9px}._dateSep_1cdqd_1275{display:flex;justify-content:center;margin:2px 0}._dateSepChip_1cdqd_1437{font-size:11px;font-weight:600;padding:3px 12px;border-radius:99px;background:var(--surface);color:#1a1a1aa6}._bubbleTimeIn_1cdqd_1276{display:block;text-align:right;margin-top:3px;font-size:10.5px;font-weight:600;color:#1a1a1a80;line-height:1;white-space:nowrap}._structuredTimeIn_1cdqd_1457{margin:0 12px 8px}._bubbleMeta_1cdqd_335{display:none}._bubble_1cdqd_290{font-size:15px;line-height:1.5;padding:11px 14px}._bubbleIn_1cdqd_297{background:var(--surface);border-radius:16px 16px 16px 5px}._bubbleOut_1cdqd_303{border-radius:16px 16px 5px}._systemMsg_1cdqd_885{gap:6px}._systemLine_1cdqd_891{display:none}._systemBubble_1cdqd_896{max-width:100%;flex:1;min-width:0}._attachmentThumb_1cdqd_1038{width:44vw;height:34vw}._lightboxClose_1cdqd_1075{top:-44px;width:44px;height:44px;font-size:24px}._replyArea_1cdqd_410{padding:8px 10px calc(8px + env(safe-area-inset-bottom));background:var(--surface)}._composeTools_1cdqd_1489{display:none;margin-bottom:8px}._composeToolsOpen_1cdqd_1493{display:block;animation:_nbSlideDown_1cdqd_1 .15s ease}._composeToolsOpen_1cdqd_1493 ._toolbar_1cdqd_417,._composeToolsOpen_1cdqd_1493 ._formatBar_1cdqd_448{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch}._composeToolsOpen_1cdqd_1493 ._toolbar_1cdqd_417::-webkit-scrollbar,._composeToolsOpen_1cdqd_1493 ._formatBar_1cdqd_448::-webkit-scrollbar{display:none}._composeToolsOpen_1cdqd_1493 ._toolBtn_1cdqd_231{flex-shrink:0;font-weight:600;min-height:40px}._composeToolsOpen_1cdqd_1493 ._fmtBtn_1cdqd_455{flex-shrink:0;min-height:40px;min-width:40px}._replyingAs_1cdqd_441{display:none}@keyframes _nbSlideDown_1cdqd_1{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}._textareaWrap_1cdqd_529{display:flex;align-items:flex-end;gap:8px}._composeToggle_1cdqd_1270{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:44px;height:44px;border-radius:12px;transition:transform .12s ease}._composeToggleOpen_1cdqd_1531{transform:rotate(45deg);background:var(--surface-3)}._composeToggle_1cdqd_1270:active{transform:translate(1px,1px);box-shadow:none}._composeToggleOpen_1cdqd_1531:active{transform:rotate(45deg) translate(1px,1px)}._textarea_1cdqd_529{flex:1;min-height:44px;max-height:32dvh;border-radius:22px;padding:11px 16px;font-size:16px}._textareaExpanded_1cdqd_565{max-height:52dvh}._expandBtn_1cdqd_576{display:none}._mobileSendCol_1cdqd_1272{display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:6px;flex-shrink:0}._mobileSend_1cdqd_1271{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:44px;height:44px;border-radius:50%;background:var(--accent);color:#fff;box-shadow:var(--shadow-sm)}._mobileSendNote_1cdqd_1569{background:var(--amber);color:#fff}._mobileSend_1cdqd_1271:active:not(:disabled){transform:translateY(1px);box-shadow:none}._mobileSend_1cdqd_1271:disabled{opacity:.4}._mobileSendDots_1cdqd_1572{font-size:18px;font-weight:600;line-height:1}._mobileAiBtn_1cdqd_1574{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:36px;height:36px;min-height:36px;border-radius:50%;font-size:15px;line-height:1;border:1px solid var(--border-md);background:var(--surface);color:var(--text-secondary)}._mobileAiBtn_1cdqd_1574:active:not(:disabled){transform:translateY(1px)}._mobileAiBtn_1cdqd_1574:disabled{opacity:.5}._replyBottom_1cdqd_652{display:none}._tplPicker_1cdqd_677{position:fixed;left:0;right:0;bottom:0;top:auto;max-height:72dvh;border-bottom:none;border-radius:22px 22px 0 0;z-index:700}._tplSearchInput_1cdqd_703{font-size:16px}._tplItem_1cdqd_730{padding:14px;min-height:52px}._tplClose_1cdqd_712{font-size:16px;padding:6px 10px}._grammarPanel_1cdqd_1120{max-height:40dvh;overflow-y:auto}._grammarApply_1cdqd_1196,._grammarIgnore_1cdqd_1208{min-height:34px}._resolveOverlay_1cdqd_920{position:fixed;align-items:flex-end;z-index:700}._resolveModal_1cdqd_930{width:100%;max-width:100%;border-bottom:none;border-radius:22px 22px 0 0}._resolveInput_1cdqd_978,._resolveTextarea_1cdqd_989{min-height:48px}._resolveConfirmBtn_1cdqd_1018,._resolveCancelBtn_1cdqd_1010{min-height:48px;font-weight:600}._linkDialogInput_1cdqd_502{font-size:16px;min-height:40px}._linkDialogOk_1cdqd_513,._linkDialogCancel_1cdqd_521{min-height:40px}}._iconToggle_1cdqd_1640{display:flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:var(--radius-sm);border:1px solid var(--border-md);background:var(--surface);color:var(--text-secondary);transition:all .12s}._iconToggle_1cdqd_1640:hover{border-color:var(--border-strong);color:var(--text-primary)}._iconToggle_1cdqd_1640[aria-pressed=true]{background:var(--accent-light);border-color:#93c5fd;color:var(--accent-text)}._headerNameRow_1cdqd_1307{display:flex;align-items:center;gap:8px;min-width:0}._headerSubRow_1cdqd_1308{display:flex;align-items:center;gap:8px;flex-wrap:wrap;min-width:0}._headerRight_1cdqd_1665{display:flex;gap:6px;align-items:center;flex-shrink:0}._slaChipBreached_1cdqd_1669,._slaChipRisk_1cdqd_1670{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:99px;font-size:11px;font-weight:600;white-space:nowrap;flex-shrink:0;border:1px solid}._slaChipBreached_1cdqd_1669{background:var(--red-light);color:var(--red-text);border-color:#fca5a5}._slaChipRisk_1cdqd_1670{background:var(--amber-light);color:var(--amber-text);border-color:#fcd34d}._factsStrip_1cdqd_1319{display:flex;align-items:center;gap:6px;flex-wrap:wrap;padding-top:8px}._fact_1cdqd_1319{font-size:11.5px;color:var(--text-secondary)}._factId_1cdqd_1696{font-family:var(--font-mono);font-size:11px;font-weight:500;padding:2px 7px;border-radius:var(--radius-sm);background:var(--surface-2);color:var(--text-primary);white-space:nowrap}._factMuted_1cdqd_1707{font-size:11.5px;color:var(--text-tertiary);white-space:nowrap}._badgeChevOpen_1cdqd_1709{transform:rotate(180deg)}._headerControls_1cdqd_1321{display:flex;align-items:center;gap:6px;flex-wrap:wrap;padding-top:9px}._resolveBtn_1cdqd_1328{display:inline-flex;align-items:center;gap:5px;height:30px;padding:0 13px;margin-left:auto;border-radius:var(--radius-md);background:var(--green);color:#fff;font-size:12.5px;font-weight:500;transition:opacity .12s}._resolveBtn_1cdqd_1328:hover{opacity:.9}._modeSwitch_1cdqd_1741{display:flex;gap:2px;padding:0 0 8px;flex-shrink:0}._modeBtn_1cdqd_1751{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:var(--radius-md) var(--radius-md) 0 0;font-size:12.5px;font-weight:500;color:var(--text-tertiary);border-bottom:2px solid transparent;transition:all .12s}._modeBtn_1cdqd_1751:hover{color:var(--text-secondary);background:var(--surface-2)}._modeBtnActiveReply_1cdqd_1765{color:var(--accent-text);background:var(--accent-light);border-bottom-color:var(--accent);font-weight:600}._modeBtnActiveNote_1cdqd_1771{color:var(--amber-text);background:var(--amber-light);border-bottom-color:var(--amber);font-weight:600}._toolSpacer_1cdqd_1780{flex:1 1 auto;min-width:8px}._aiWrap_1cdqd_1782{display:inline-flex}._replyBottomLeft_1cdqd_1784{display:flex;align-items:center;gap:10px;flex-wrap:wrap;min-width:0}._noteHint_1cdqd_1792{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;color:var(--amber-text)}._aiWorking_1cdqd_1801{font-size:11.5px;color:var(--text-tertiary)}._sendBtn_1cdqd_661{display:inline-flex;align-items:center;gap:6px}._resolverRow_1cdqd_1808{display:flex;align-items:center;gap:8px;padding:8px 10px;border-radius:var(--radius-md);background:var(--surface-2);border:1px solid var(--border)}._resolverAvatar_1cdqd_1818{width:24px;height:24px;border-radius:99px;background:var(--accent-light);color:var(--accent-text);font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center;flex-shrink:0}._resolverName_1cdqd_1832{font-size:13px;font-weight:500;color:var(--text-primary);flex:1}._resolverSwap_1cdqd_1834{font-size:11.5px;font-weight:500;color:var(--accent-text);padding:3px 7px;border-radius:var(--radius-sm)}._resolverSwap_1cdqd_1834:hover{background:var(--accent-light)}._reqMark_1cdqd_1843{font-size:10.5px;font-weight:500;color:var(--text-tertiary);text-transform:none;letter-spacing:0}@media (max-width: 768px){._headerControls_1cdqd_1321{padding-top:8px}._resolveBtn_1cdqd_1328{margin-left:0}._modeSwitch_1cdqd_1741{padding:0 0 6px}}._editorLoading_1cdqd_1859{flex:1;min-height:76px;display:flex;align-items:center;padding:10px 12px;border:1px solid var(--border-md);border-radius:var(--radius-md);background:var(--surface-2);font-size:13px;color:var(--text-tertiary)}._slaBanner_1cdqd_1873{display:flex;align-items:center;gap:8px;padding:7px 20px;background:var(--surface-2);border-bottom:1px solid var(--border);flex-shrink:0}._slaBannerNote_1cdqd_1882{font-size:10.5px;color:var(--text-tertiary)}._eventBubble_1cdqd_1888{flex-shrink:0;max-width:min(460px,78%);padding:8px 12px;border-radius:var(--radius-md);border:1px solid var(--border-md);background:var(--surface-2)}._eventBubbleReopen_1cdqd_1897{background:var(--amber-light);border-color:#fcd34d}._eventHead_1cdqd_1902{display:flex;align-items:center;gap:5px;flex-wrap:wrap;color:var(--text-secondary)}._eventTitle_1cdqd_1910{font-size:11.5px;font-weight:600;color:var(--text-primary)}._eventWho_1cdqd_1911{font-size:11.5px;color:var(--text-secondary)}._eventTime_1cdqd_1912{font-size:10.5px;color:var(--text-tertiary);margin-left:auto;padding-left:8px}._eventLines_1cdqd_1914{margin:5px 0 0;padding-left:17px;display:flex;flex-direction:column;gap:2px}._eventLines_1cdqd_1914 li{font-size:12px;line-height:1.45;color:var(--text-primary);word-break:break-word}._eventLines_1cdqd_1914:has(li:only-child){padding-left:0;list-style:none}@media (max-width: 768px){._eventBubble_1cdqd_1888{max-width:88%}._eventTime_1cdqd_1912{margin-left:0;padding-left:0;width:100%}}._scrollTopBtn_1cdqd_259,._scrollBottomBtn_1cdqd_260{min-height:0}@media (pointer: coarse){._scrollTopBtn_1cdqd_259,._scrollBottomBtn_1cdqd_260{width:40px;height:40px}}._inputPill_1cdqd_1950{display:contents}@media (max-width: 768px){._header_1cdqd_20{padding:calc(6px + env(safe-area-inset-top)) 8px 6px;border-bottom:1px solid var(--border)}._headerTop_1cdqd_26{gap:6px}._backBtn_1cdqd_1330{width:34px;height:34px;background:none}._headerAvatar_1cdqd_1342{width:36px;height:36px}._headerName_1cdqd_42{font-size:15.5px;line-height:1.2}._headerSubRow_1cdqd_1308{gap:5px}._statusSince_1cdqd_877{font-size:11px;padding:0;background:none!important}._headerRight_1cdqd_1665{gap:2px}._messages_1cdqd_242{padding:10px 8px 14px;gap:2px}._msgWrap_1cdqd_286{max-width:82%}._bubbleIn_1cdqd_297{border-radius:4px 16px 16px}._bubbleOut_1cdqd_303{border-radius:16px 4px 16px 16px}._msgGrouped_1cdqd_1429{margin-top:0}._msgGrouped_1cdqd_1429 ._bubbleIn_1cdqd_297,._msgGrouped_1cdqd_1429 ._bubbleOut_1cdqd_303{border-radius:16px}._msgWrap_1cdqd_286{margin-top:8px}._msgGrouped_1cdqd_1429{margin-top:2px}._bubble_1cdqd_290{padding:7px 10px 8px;box-shadow:0 1px .5px #00000012}._bubbleIn_1cdqd_297{background:var(--surface)}._bubbleText_1cdqd_316:after{content:"";display:inline-block;width:52px;height:1px}._bubbleTimeIn_1cdqd_1276{float:right;margin:-14px 0 0 6px;font-size:10.5px;font-weight:500;color:var(--text-tertiary);line-height:1;white-space:nowrap}._bubbleOut_1cdqd_303 ._bubbleTimeIn_1cdqd_1276{color:#ffffffbf}._structuredCard_1cdqd_77{max-width:100%;border-radius:4px 16px 16px;box-shadow:0 1px .5px #00000012}._structuredMeta_1cdqd_85{padding:8px 10px;gap:4px}._structuredTag_1cdqd_94{font-size:11px;padding:2px 7px}._structuredBody_1cdqd_111{padding:9px 10px 8px}._structuredTimeIn_1cdqd_1457{margin:0 10px 7px}._dateSep_1cdqd_1275{margin:10px 0 6px}._dateSepChip_1cdqd_1437{box-shadow:0 1px .5px #00000012}._systemMsg_1cdqd_885{justify-content:center;margin:8px 0}._systemBubble_1cdqd_896{max-width:85%;flex:0 1 auto;text-align:center;border-radius:8px}._eventBubble_1cdqd_1888{max-width:88%;margin:0 auto}._replyArea_1cdqd_410{padding:6px 8px calc(6px + env(safe-area-inset-bottom));border-top:none}._textareaWrap_1cdqd_529{align-items:flex-end;gap:6px}._inputPill_1cdqd_1950{display:flex;align-items:flex-end;flex:1;min-width:0;gap:2px;padding:3px 4px;border-radius:22px;background:var(--surface);border:1px solid var(--border-md)}._inputPill_1cdqd_1950:focus-within{border-color:var(--accent)}._inputPillNote_1cdqd_2053{background:var(--amber-light);border-color:#fcd34d}._inputPillNote_1cdqd_2053:focus-within{border-color:var(--amber)}._composeToggle_1cdqd_1270{width:36px;height:36px;min-height:36px;flex-shrink:0;border-radius:50%;background:none;color:var(--text-secondary)}._modeSwitch_1cdqd_1741{padding:0 2px 6px;gap:4px}._modeBtn_1cdqd_1751{padding:4px 10px;border-radius:99px;border-bottom:none;font-size:12px;min-height:30px}._modeBtnActiveReply_1cdqd_1765,._modeBtnActiveNote_1cdqd_1771{border-bottom:none}}._headerFacts_1cdqd_2090{display:none}@media (max-width: 768px){._headerCustomer_1cdqd_34{text-align:left;background:none;padding:2px 0;border-radius:var(--radius-sm);min-height:0}._headerCustomer_1cdqd_34:active{background:var(--surface-2)}._headerFacts_1cdqd_2090{display:inline;font-family:var(--font-mono);font-size:10.5px;color:var(--text-tertiary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._composeTools_1cdqd_1489,._composeToolsOpen_1cdqd_1493{display:none!important}._toolSheetOverlay_1cdqd_2117{position:fixed;top:0;right:0;bottom:0;left:0;z-index:500;background:#00000059;display:flex;align-items:flex-end;animation:_toolFade_1cdqd_1 .12s ease}@keyframes _toolFade_1cdqd_1{0%{opacity:0}to{opacity:1}}._toolSheet_1cdqd_2117{width:100%;padding:0 14px calc(18px + env(safe-area-inset-bottom));background:var(--surface);border-radius:var(--radius-xl) var(--radius-xl) 0 0;box-shadow:var(--shadow-md);animation:_toolUp_1cdqd_1 .2s cubic-bezier(.16,1,.3,1)}@keyframes _toolUp_1cdqd_1{0%{transform:translateY(100%)}to{transform:translateY(0)}}._toolSheetGrab_1cdqd_2138{width:40px;height:4px;border-radius:99px;background:var(--surface-3);margin:10px auto 14px}._fmtRow_1cdqd_2146{display:flex;gap:6px;padding-bottom:14px;margin-bottom:14px;border-bottom:1px solid var(--border)}._fmtTile_1cdqd_2153{flex:1;min-height:42px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-md);background:var(--surface-2);color:var(--text-primary);font-size:15px}._fmtTile_1cdqd_2153:active{background:var(--surface-3)}._toolGrid_1cdqd_2167{display:grid;grid-template-columns:repeat(auto-fit,minmax(72px,1fr));gap:14px 8px}._toolTile_1cdqd_2172{display:flex;flex-direction:column;align-items:center;gap:7px;background:none;min-height:0;padding:0}._toolTile_1cdqd_2172:disabled{opacity:.45}._toolTileIcon_1cdqd_2183{width:52px;height:52px;display:flex;align-items:center;justify-content:center;border-radius:50%}._toolTile_1cdqd_2172:active ._toolTileIcon_1cdqd_2183{transform:scale(.94)}._tone_blue_1cdqd_2193{background:var(--accent-light);color:var(--accent-text)}._tone_amber_1cdqd_2194{background:var(--amber-light);color:var(--amber-text)}._tone_green_1cdqd_2195{background:var(--green-light);color:var(--green-text)}._tone_purple_1cdqd_2196{background:var(--purple-light);color:var(--purple-text)}._tone_grey_1cdqd_2197{background:var(--surface-2);color:var(--text-secondary)}._toolTileLabel_1cdqd_2199{font-size:11.5px;font-weight:500;color:var(--text-secondary);text-align:center;line-height:1.25}}._section_nsqtz_1{border-bottom:1px solid var(--border)}._section_nsqtz_1:last-child{border-bottom:none}._heading_nsqtz_6{margin:0;font-size:inherit;font-weight:inherit}._trigger_nsqtz_8{width:100%;display:flex;align-items:center;gap:7px;padding:11px 14px;text-align:left;background:none;color:var(--text-primary);transition:background .1s}._trigger_nsqtz_8:hover{background:var(--surface-2)}._chev_nsqtz_21{transition:transform .18s ease;color:var(--text-tertiary)}._chevOpen_nsqtz_22{transform:rotate(180deg);color:var(--text-secondary)}._title_nsqtz_24{font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-secondary);flex-shrink:0}._count_nsqtz_33{font-size:10.5px;font-weight:600;padding:1px 6px;border-radius:99px;background:var(--surface-3);color:var(--text-secondary);flex-shrink:0}._summary_nsqtz_44{flex:1;min-width:0;font-size:12px;color:var(--text-tertiary);text-align:right;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._panel_nsqtz_55{padding:0 14px 14px}._empty_nsqtz_57{font-size:12px;color:var(--text-tertiary);padding:2px 0 4px}._sectionOpen_nsqtz_64 ._trigger_nsqtz_8{background:var(--surface-2)}._sectionOpen_nsqtz_64{background:var(--surface)}._root_tm7ti_1{display:flex;flex-direction:column;gap:0}._section_tm7ti_6{padding:14px 16px;border-bottom:1px solid var(--border)}._section_tm7ti_6:last-child{border-bottom:none}._sectionTitle_tm7ti_11{font-size:11px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em;margin-bottom:10px;display:flex;align-items:center;gap:6px}._orderId_tm7ti_22{font-family:var(--font-mono);font-size:11px;font-weight:700;color:var(--accent);background:var(--accent-light);padding:1px 6px;border-radius:4px;text-transform:none;letter-spacing:0}._splitBadge_tm7ti_33{font-size:10px;font-weight:500;padding:1px 6px;border-radius:99px;background:#f5f3ff;color:#6d28d9;border:1px solid #ddd6fe;text-transform:none;letter-spacing:0}._countBadge_tm7ti_44{font-size:10px;font-weight:600;padding:1px 6px;border-radius:99px;background:var(--surface-2);color:var(--text-tertiary);text-transform:none;letter-spacing:0}._loading_tm7ti_50{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-tertiary);padding:8px 0}._spinner_tm7ti_54{width:14px;height:14px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_tm7ti_54 .7s linear infinite;flex-shrink:0}@keyframes _spin_tm7ti_54{to{transform:rotate(360deg)}}._errorBox_tm7ti_63{font-size:12px;color:#b91c1c;background:#fef2f2;border:1px solid #fca5a5;border-radius:var(--radius-sm);padding:8px 10px;line-height:1.45;word-break:break-word}._notFoundBox_tm7ti_72{display:flex;flex-direction:column;gap:10px}._candidates_tm7ti_74{display:flex;flex-direction:column;gap:4px}._candidatesLabel_tm7ti_75{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em}._candidateRow_tm7ti_80{display:flex;align-items:baseline;gap:8px;width:100%;text-align:left;padding:7px 9px;border:1px solid var(--border-md);border-radius:var(--radius-md);background:var(--surface);cursor:pointer;transition:border-color .12s,background .12s}._candidateRow_tm7ti_80:hover:not(:disabled){border-color:var(--accent);background:var(--surface-2)}._candidateRow_tm7ti_80:disabled{opacity:.6;cursor:default}._candidateId_tm7ti_92{font-family:var(--font-mono);font-size:12px;font-weight:700;color:var(--accent);flex-shrink:0}._candidateMeta_tm7ti_98{font-size:11px;color:var(--text-tertiary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._manualFix_tm7ti_103{display:flex;gap:6px}._manualInput_tm7ti_104{flex:1;min-width:0;font-size:12px;padding:6px 9px;border:1px solid var(--border-md);border-radius:var(--radius-md);background:var(--surface);color:var(--text-primary);outline:none}._manualInput_tm7ti_104:focus{border-color:var(--accent)}._manualSave_tm7ti_115{font-size:12px;font-weight:600;padding:6px 12px;border-radius:var(--radius-md);border:1px solid var(--accent);background:var(--accent-light);color:var(--accent-text, var(--accent));cursor:pointer;flex-shrink:0}._manualSave_tm7ti_115:disabled{opacity:.5;cursor:not-allowed}@media (max-width: 768px){._candidateRow_tm7ti_80{min-height:44px}._manualInput_tm7ti_104{min-height:44px;font-size:16px}._manualSave_tm7ti_115{min-height:44px}}._orderRows_tm7ti_132{display:flex;flex-direction:column;gap:8px}._orderRow_tm7ti_132{border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;background:var(--surface)}._orderRowSplit_tm7ti_139{border-color:#ddd6fe;background:#faf8ff}._orderRowHeader_tm7ti_140{display:flex;align-items:flex-start;justify-content:space-between;padding:9px 12px 6px;gap:8px}._orderRowLeft_tm7ti_145{display:flex;align-items:center;flex-wrap:wrap;gap:5px;flex:1;min-width:0}._splitLabel_tm7ti_149{font-size:10px;font-weight:600;color:#6d28d9;font-family:var(--font-mono)}._productName_tm7ti_153{font-size:12.5px;font-weight:500;color:var(--text-primary);line-height:1.4}._sizeBadge_tm7ti_157{font-size:10px;font-weight:600;padding:1px 6px;border-radius:4px;background:var(--surface-2);color:var(--text-secondary);border:1px solid var(--border-md);flex-shrink:0}._qtyBadge_tm7ti_163{font-size:10px;font-weight:600;color:var(--text-tertiary);flex-shrink:0}._orderRowRight_tm7ti_164{flex-shrink:0}._noTracking_tm7ti_165{font-size:10px;color:var(--text-tertiary);padding:2px 6px;border-radius:4px;background:var(--surface-2)}._trackingInfo_tm7ti_169{padding:8px 12px;border-top:1px solid var(--border);display:flex;flex-direction:column;gap:5px;background:var(--surface-2)}._trackingRow_tm7ti_174{display:flex;align-items:baseline;gap:8px}._trackingLabel_tm7ti_175{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.04em;min-width:46px;flex-shrink:0}._trackingVal_tm7ti_181{font-size:12px;color:var(--text-primary)}._labelLink_tm7ti_182{font-size:12px;color:var(--accent);font-weight:500}._labelLink_tm7ti_182:hover{text-decoration:underline}._paymentRow_tm7ti_184{display:flex;align-items:center;gap:8px;padding:6px 12px 8px;flex-wrap:wrap}._paymentType_tm7ti_188{font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--text-tertiary);background:var(--surface-2);border:1px solid var(--border-md);padding:1px 6px;border-radius:4px}._collectableAmt_tm7ti_195{font-size:11px;font-weight:600;color:#b45309;background:#fffbeb;border:1px solid #fcd34d;padding:1px 6px;border-radius:4px}._orderDate_tm7ti_200{font-size:11px;color:var(--text-tertiary);margin-left:auto}._addressBox_tm7ti_201{margin-top:8px;padding:8px 10px;background:var(--surface-2);border-radius:var(--radius-sm);border:1px solid var(--border);display:flex;flex-direction:column;gap:3px}._addressLabel_tm7ti_207{font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--text-tertiary)}._addressVal_tm7ti_211{font-size:12px;color:var(--text-secondary);line-height:1.5}._emptyPast_tm7ti_212{font-size:12px;color:var(--text-tertiary);padding:4px 0}._pastList_tm7ti_213{display:flex;flex-direction:column;gap:1px}._pastRow_tm7ti_214{display:flex;align-items:center;justify-content:space-between;padding:7px 0;border-bottom:1px solid var(--border);gap:8px}._pastRow_tm7ti_214:last-child{border-bottom:none}._pastRowCurrent_tm7ti_219{background:var(--accent-light);border-radius:var(--radius-sm);padding:7px 6px}._pastLeft_tm7ti_223{display:flex;align-items:center;gap:6px;flex:1;min-width:0}._pastOrderId_tm7ti_224{font-size:11.5px;font-weight:600;font-family:var(--font-mono);color:var(--text-primary);flex-shrink:0}._currentBadge_tm7ti_228{font-size:9px;font-weight:600;padding:1px 5px;border-radius:99px;background:var(--accent);color:#fff;text-transform:uppercase;letter-spacing:.03em}._pastDate_tm7ti_234{font-size:11px;color:var(--text-tertiary);white-space:nowrap}._pastRight_tm7ti_235{display:flex;align-items:center;gap:6px;flex-shrink:0}._pastTotal_tm7ti_236{font-size:11.5px;font-weight:600;color:var(--text-secondary)}._pastAccordion_tm7ti_239{border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;margin-bottom:6px}._pastAccordion_tm7ti_239:last-child{margin-bottom:0}._pastAccordionCurrent_tm7ti_246{border-color:var(--accent);background:var(--accent-light)}._pastHeader_tm7ti_251{display:flex;align-items:center;justify-content:space-between;padding:8px 10px;gap:8px;-webkit-user-select:none;user-select:none}._pastHeader_tm7ti_251:hover:not([style*=default]){background:var(--surface-2)}._chevron_tm7ti_261{font-size:10px;color:var(--text-tertiary);flex-shrink:0;transition:transform .15s}._chevronOpen_tm7ti_267{color:var(--accent)}._pastBody_tm7ti_269{border-top:1px solid var(--border);padding:8px;background:var(--surface)}@media (max-width: 768px){._section_tm7ti_6{padding:14px 0}._sectionTitle_tm7ti_11{font-size:11px;font-weight:600}._sizeBadge_tm7ti_157,._paymentType_tm7ti_188{font-weight:600}._productName_tm7ti_153,._trackingVal_tm7ti_181,._labelLink_tm7ti_182{font-size:14px}._labelLink_tm7ti_182{font-weight:600;text-decoration:underline}._pastHeader_tm7ti_251{padding:12px;min-height:48px}._pastRow_tm7ti_214{padding:12px 0;min-height:44px}._copyBtn_tm7ti_289{min-width:32px;min-height:32px;margin:-8px 0}}._trackLink_tm7ti_292{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:600;color:var(--accent-text);text-decoration:none;padding:1px 6px;margin:-1px -6px;border-radius:var(--radius-sm)}._trackLink_tm7ti_292:hover{background:var(--accent-light);text-decoration:underline}._copyBtn_tm7ti_289{display:inline-flex;align-items:center;justify-content:center;align-self:center;background:none;border:none;cursor:pointer;color:var(--text-tertiary);padding:1px 5px;margin:-1px 0;border-radius:var(--radius-sm)}._copyBtn_tm7ti_289:hover{background:var(--accent-light);color:var(--accent-text)}._copyBtn_tm7ti_289._copied_tm7ti_322{color:var(--accent-text)}._root_mzzmr_1{display:flex;flex-direction:column;height:100%;background:var(--surface);overflow:hidden}._panelHeader_mzzmr_9{padding:16px 20px 14px;border-bottom:1px solid var(--border);font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.06em;flex-shrink:0;display:flex;align-items:center;justify-content:space-between}._parsedBadge_mzzmr_23{font-size:10px;font-weight:500;padding:2px 8px;border-radius:99px;background:#eff6ff;color:#1d4ed8;text-transform:none;letter-spacing:0}._ticketCard_mzzmr_34{background:var(--surface-2);border-radius:var(--radius-md);padding:12px;border-left:3px solid var(--accent);margin-bottom:6px}._ticketIdRow_mzzmr_44{margin-bottom:4px}._ticketId_mzzmr_44{font-size:13px;font-weight:700;color:var(--accent);font-family:var(--font-mono);letter-spacing:.02em}._noInfo_mzzmr_56{font-size:12px;color:var(--text-tertiary);padding:6px 0}._inlineBtn_mzzmr_62{color:var(--accent);font-size:12px;text-decoration:underline;cursor:pointer;background:none;border:none;padding:0}._ptTop_mzzmr_72{display:flex;justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:4px}._ptMeta_mzzmr_80{display:flex;gap:5px;flex-wrap:wrap;margin-bottom:3px}._ptTag_mzzmr_87{font-size:10px;font-weight:600;padding:2px 6px;border-radius:4px;background:var(--surface-3);color:var(--text-secondary);font-family:var(--font-mono)}._ptIssue_mzzmr_97{font-size:10px;color:var(--text-tertiary);padding:2px 0}._ptBrand_mzzmr_103{font-size:10px;color:var(--text-tertiary)}._body_mzzmr_108{flex:1;overflow-y:auto;padding:16px 20px;display:flex;flex-direction:column;gap:20px}._profileTop_mzzmr_117{display:flex;align-items:center;gap:12px}._avatar_mzzmr_123{width:42px;height:42px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;flex-shrink:0}._customerName_mzzmr_135{font-size:14px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._customerEmail_mzzmr_142{font-size:11.5px;color:var(--text-tertiary);margin-top:2px;word-break:break-all}._section_mzzmr_150{display:flex;flex-direction:column;gap:8px}._sectionTitle_mzzmr_152{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.07em;padding-bottom:6px;border-bottom:1px solid var(--border)}._statsGrid_mzzmr_163{display:grid;grid-template-columns:1fr 1fr;gap:8px}._statCard_mzzmr_169{background:var(--surface-2);border-radius:var(--radius-md);padding:10px 12px}._statLabel_mzzmr_175{font-size:10px;color:var(--text-tertiary);font-weight:500;margin-bottom:3px}._statVal_mzzmr_182{font-size:18px;font-weight:600;color:var(--text-primary);letter-spacing:-.4px}._detailRows_mzzmr_190{display:flex;flex-direction:column;gap:0}._detailRow_mzzmr_190{display:flex;justify-content:space-between;align-items:center;padding:6px 0;border-bottom:1px solid var(--border)}._detailRow_mzzmr_190:last-child{border-bottom:none}._detailLabel_mzzmr_201{font-size:12px;color:var(--text-secondary)}._detailVal_mzzmr_202{font-size:12px;font-weight:500;color:var(--text-primary)}._orderCard_mzzmr_205{background:var(--surface-2);border-radius:var(--radius-md);padding:10px 12px}._orderTop_mzzmr_211{display:flex;justify-content:space-between;align-items:center;margin-bottom:2px}._orderId_mzzmr_218,._orderAmt_mzzmr_219{font-size:12px;font-weight:600;color:var(--text-primary)}._orderDate_mzzmr_220{font-size:11px;color:var(--text-tertiary);margin-bottom:6px}._orderStatus_mzzmr_222{font-size:10px;font-weight:500;padding:2px 8px;border-radius:99px}._pastTicket_mzzmr_230{padding:8px 0;border-bottom:1px solid var(--border);cursor:pointer}._pastTicket_mzzmr_230:last-child{border-bottom:none}._pastTicket_mzzmr_230:hover ._ptSubject_mzzmr_236{color:var(--accent)}._ptSubject_mzzmr_236{font-size:12.5px;color:var(--text-primary);font-weight:500;margin-bottom:3px}._ptMeta_mzzmr_80{display:flex;gap:5px;align-items:center;font-size:11px;color:var(--text-tertiary)}._ptStatus_mzzmr_248[data-status=resolved]{color:var(--green)}._ptStatus_mzzmr_248[data-status=open]{color:var(--amber)}._ptStatus_mzzmr_248[data-status=in_progress]{color:var(--accent)}._ptStatus_mzzmr_248{font-weight:500;text-transform:capitalize}._notesArea_mzzmr_254{width:100%;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-md);padding:10px 12px;font-size:13px;line-height:1.5;color:var(--text-primary);outline:none;transition:border-color .12s}._notesArea_mzzmr_254:focus{border-color:var(--border-md)}._saveNotesBtn_mzzmr_268{align-self:flex-start;font-size:12px;font-weight:500;padding:5px 14px;border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._saveNotesBtn_mzzmr_268:hover{border-color:var(--border-strong);color:var(--text-primary)}._saved_mzzmr_280{color:var(--green)!important;border-color:var(--green)!important}._notFound_mzzmr_283{background:var(--surface-2);border-radius:var(--radius-md);padding:16px;text-align:center}._notFoundText_mzzmr_289{font-size:13px;color:var(--text-secondary);margin-bottom:10px}._addBtn_mzzmr_290{font-size:12px;font-weight:500;color:var(--accent-text);padding:6px 14px;border-radius:var(--radius-sm);border:1px solid #93c5fd;background:var(--accent-light)}._addBtn_mzzmr_290:hover{opacity:.85}._addForm_mzzmr_301{display:flex;flex-direction:column;gap:8px;margin-top:10px;text-align:left}._addInput_mzzmr_302{width:100%;padding:8px 10px;border:1px solid var(--border-md);border-radius:var(--radius-sm);font-size:13px;background:var(--surface);outline:none}._addInput_mzzmr_302:focus{border-color:var(--accent)}._saveAddBtn_mzzmr_313{font-size:12px;font-weight:500;padding:6px 14px;border-radius:var(--radius-sm);background:var(--accent);color:#fff}._cancelBtn_mzzmr_321{font-size:12px;padding:6px 14px;border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-secondary)}._loadingSkeleton_mzzmr_330{padding:20px;display:flex;flex-direction:column;gap:10px;align-items:center}._skAvatar_mzzmr_337{width:42px;height:42px;border-radius:50%;background:var(--surface-3);animation:_shimmer_mzzmr_1 1.5s ease-in-out infinite}._skLine_mzzmr_344{width:100%;height:12px;border-radius:4px;background:var(--surface-3);animation:_shimmer_mzzmr_1 1.5s ease-in-out infinite}@keyframes _shimmer_mzzmr_1{0%,to{opacity:1}50%{opacity:.5}}@media (max-width: 768px){._root_mzzmr_1{height:100%;background:var(--surface)}._panelHeader_mzzmr_9{padding:6px 18px 12px;font-size:13px;font-weight:600}._body_mzzmr_108{padding:16px 18px calc(24px + env(safe-area-inset-bottom));gap:18px}._avatar_mzzmr_123{width:48px;height:48px;border-radius:14px;font-size:15px;font-weight:600}._customerName_mzzmr_135{font-size:16px;font-weight:600}._sectionTitle_mzzmr_152{font-size:11px;font-weight:600;padding-bottom:6px}._statVal_mzzmr_182{font-size:20px;font-weight:600}._notesArea_mzzmr_254,._addInput_mzzmr_302{border-radius:12px;font-size:16px}._saveNotesBtn_mzzmr_268,._addBtn_mzzmr_290,._saveAddBtn_mzzmr_313,._cancelBtn_mzzmr_321{min-height:46px;border-radius:12px;font-weight:600}._pastTicket_mzzmr_230{padding:12px 0}._ptSubject_mzzmr_236{font-size:14px}}._overlay_1236e_1{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;display:flex;align-items:center;justify-content:center;z-index:300}._modal_1236e_11{background:var(--surface);border-radius:var(--radius-xl);width:580px;max-width:95vw;max-height:90vh;display:flex;flex-direction:column;box-shadow:0 20px 60px #00000026;overflow:hidden}._header_1236e_23{display:flex;align-items:center;justify-content:space-between;padding:18px 24px;border-bottom:1px solid var(--border);flex-shrink:0}._title_1236e_32{font-size:15px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._closeBtn_1236e_39{font-size:14px;color:var(--text-tertiary);padding:4px 8px;border-radius:var(--radius-sm);background:none;border:none;cursor:pointer;line-height:1}._closeBtn_1236e_39:hover{background:var(--surface-2);color:var(--text-primary)}._body_1236e_54{flex:1;overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:14px}._field_1236e_69{display:flex;flex-direction:column;gap:5px}._label_1236e_75{font-size:12px;font-weight:500;color:var(--text-secondary);letter-spacing:.1px}._input_1236e_86,._select_1236e_87,._textarea_1236e_88{font-family:var(--font-sans);font-size:13px;color:var(--text-primary);background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-sm);padding:7px 10px;outline:none;transition:border-color .15s;width:100%}._input_1236e_86:focus,._select_1236e_87:focus,._textarea_1236e_88:focus{border-color:var(--accent);box-shadow:0 0 0 2px #2563eb1a}._input_1236e_86::placeholder,._textarea_1236e_88::placeholder{color:var(--text-tertiary)}._select_1236e_87{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%239e9d99' stroke-width='2'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:28px;cursor:pointer}._textarea_1236e_88{resize:vertical;min-height:90px;line-height:1.5}._error_1236e_128{font-size:12px;color:var(--red-text);background:var(--red-light);border:1px solid #fca5a5;border-radius:var(--radius-sm);padding:8px 12px}._footer_1236e_137{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}._cancelBtn_1236e_144{font-size:13px;font-weight:500;color:var(--text-secondary);background:var(--surface-2);border:1px solid var(--border-md);border-radius:var(--radius-sm);padding:7px 16px;cursor:pointer;transition:background .15s}._cancelBtn_1236e_144:hover{background:var(--surface-3)}._submitBtn_1236e_159{font-size:13px;font-weight:600;color:#fff;background:var(--accent);border:none;border-radius:var(--radius-sm);padding:7px 20px;cursor:pointer;transition:opacity .15s}._submitBtn_1236e_159:hover:not(:disabled){opacity:.88}._submitBtn_1236e_159:disabled{opacity:.55;cursor:not-allowed}@media (max-width: 768px){._overlay_1236e_1{align-items:flex-end;z-index:650}._modal_1236e_11{width:100%;max-width:100%;max-height:92dvh;border-bottom:none;border-radius:22px 22px 0 0}._header_1236e_23{padding:16px 18px 14px}._title_1236e_32{font-size:19px;font-weight:600}._closeBtn_1236e_39{font-size:22px;min-width:40px;min-height:40px}._body_1236e_54{padding:18px 16px calc(20px + env(safe-area-inset-bottom));gap:16px}._row_1236e_63{grid-template-columns:1fr}._input_1236e_86,._select_1236e_87,._textarea_1236e_88{min-height:48px;font-size:16px;border-radius:12px}._textarea_1236e_88{min-height:120px}._footer_1236e_137{flex-direction:column-reverse;gap:10px;padding-top:6px}._cancelBtn_1236e_144,._submitBtn_1236e_159{width:100%;min-height:52px;border-radius:14px;font-size:15px;font-weight:600}}._body_1236e_54{display:flex;flex-direction:column;gap:18px}._fieldset_1236e_224{border:none;padding:0;margin:0;display:flex;flex-direction:column;gap:12px}._legend_1236e_233{padding:0;font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-secondary)}._field_1236e_69{display:flex;flex-direction:column;gap:4px;min-width:0}._row_1236e_63{display:grid;grid-template-columns:1fr 1fr;gap:12px}._label_1236e_75{font-size:12px;font-weight:500;color:var(--text-secondary)}._req_1236e_82{color:var(--red)}._fieldHint_1236e_249{font-size:11px;color:var(--text-tertiary);line-height:1.4}._fieldError_1236e_250{font-size:11.5px;color:var(--red-text);font-weight:500}._inputError_1236e_252{border-color:#fca5a5!important;background:var(--red-light)}._draftNote_1236e_254{display:flex;align-items:center;gap:7px;margin-bottom:14px;padding:8px 11px;border-radius:var(--radius-md);background:var(--accent-light);border:1px solid #93c5fd;color:var(--accent-text);font-size:12.5px}._draftClear_1236e_267{margin-left:auto;font-size:11.5px;font-weight:600;color:var(--accent-text);padding:2px 7px;border-radius:var(--radius-sm)}._draftClear_1236e_267:hover{background:#ffffffb3}._dupeWarn_1236e_279{display:flex;align-items:flex-start;gap:7px;padding:8px 11px;border-radius:var(--radius-md);background:var(--amber-light);border:1px solid #fcd34d;color:var(--amber-text);font-size:12px;line-height:1.45}._errorSummary_1236e_292{font-size:12.5px;font-weight:500;color:var(--red-text)}._cancelBtn_1236e_144{font-size:13px;padding:7px 16px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface)}._cancelBtn_1236e_144:hover{border-color:var(--border-strong);color:var(--text-primary)}._submitBtn_1236e_159{font-size:13px;font-weight:500;padding:7px 18px;border-radius:var(--radius-md);background:var(--accent);color:#fff}._submitBtn_1236e_159:hover:not(:disabled){opacity:.9}._submitBtn_1236e_159:disabled{opacity:.45;cursor:not-allowed}@media (max-width: 768px){._row_1236e_63{grid-template-columns:1fr}}._root_iycas_1{display:grid;height:100%;overflow:hidden;background:var(--bg)}._col_iycas_8{position:relative;overflow:hidden;height:100%;display:flex;flex-direction:column}._analyticsOverlay_iycas_16{grid-column:2 / -1;overflow:hidden;height:100%;border-left:1px solid var(--border)}._handle_iycas_23{position:absolute;top:0;right:0;width:5px;height:100%;cursor:col-resize;z-index:20;background:transparent;transition:background .15s}._handle_iycas_23:hover,._handle_iycas_23:active{background:var(--accent);opacity:.35}._emptyWrap_iycas_40{display:flex;align-items:center;justify-content:center;grid-column:2 / -1;background:var(--surface);border-left:1px solid var(--border)}._empty_iycas_40{text-align:center;padding:40px}._emptyIcon_iycas_51{width:56px;height:56px;border-radius:var(--radius-lg);background:var(--surface-2);display:flex;align-items:center;justify-content:center;margin:0 auto 16px;color:var(--text-tertiary)}._emptyTitle_iycas_63{font-size:15px;font-weight:500;color:var(--text-primary);margin-bottom:6px}._emptySub_iycas_70{font-size:13px;color:var(--text-tertiary)}@media (max-width: 768px){._mobileRoot_iycas_79{position:relative;height:100%;width:100%;overflow:hidden;background:var(--bg);display:flex;flex-direction:column}._sheetOverlay_iycas_90{position:fixed;top:0;right:0;bottom:0;left:0;z-index:600;background:#1a1a1a6b;display:flex;align-items:flex-end;animation:_nbFade_iycas_1 .15s ease}._sheet_iycas_90{width:100%;height:88dvh;background:var(--surface);border-bottom:none;border-radius:24px 24px 0 0;display:flex;flex-direction:column;overflow:hidden;animation:_nbSheetUp_iycas_1 .22s cubic-bezier(.16,1,.3,1)}._sheetGrab_iycas_110{flex-shrink:0;width:44px;height:5px;border-radius:99px;margin:10px auto 4px;background:var(--surface-3)}._sheetBody_iycas_118{flex:1;overflow:hidden;display:flex;flex-direction:column}@keyframes _nbSheetUp_iycas_1{0%{transform:translateY(100%)}to{transform:translateY(0)}}@keyframes _nbFade_iycas_1{0%{opacity:0}to{opacity:1}}}._emptyAction_iycas_135{margin-top:14px;font-size:13px;font-weight:500;padding:7px 16px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-primary);background:var(--surface)}._emptyAction_iycas_135:hover{border-color:var(--border-strong)}._emptyIconGood_iycas_147{background:var(--green-light);color:var(--green-text)}._sheetHead_iycas_151{position:relative;flex-shrink:0;display:flex;align-items:center;justify-content:center;padding:10px 0 4px}._sheetClose_iycas_159{position:absolute;right:10px;top:6px;display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:var(--radius-sm);color:var(--text-secondary)}._sheetClose_iycas_159:hover{background:var(--surface-2);color:var(--text-primary)}@media (min-width: 769px) and (max-width: 1100px){._root_iycas_1{grid-template-columns:minmax(240px,280px) minmax(0,1fr)!important}._root_iycas_1>._col_iycas_8:nth-child(3){position:absolute;top:0;right:0;bottom:0;width:min(360px,60vw);z-index:30;border-left:1px solid var(--border-md);box-shadow:var(--shadow-md);background:var(--surface)}}._panel_2gjjd_1{position:absolute;top:0;right:0;bottom:0;width:min(420px,100%);z-index:30;display:flex;flex-direction:column;background:var(--surface);border-left:1px solid var(--border-md);box-shadow:var(--shadow-md);animation:_slideIn_2gjjd_1 .16s cubic-bezier(.16,1,.3,1)}@keyframes _slideIn_2gjjd_1{0%{transform:translate(12px);opacity:0}to{transform:translate(0);opacity:1}}._header_2gjjd_21{flex-shrink:0;padding:14px 16px;border-bottom:1px solid var(--border)}._headerTop_2gjjd_27{display:flex;align-items:center;gap:8px;margin-bottom:10px}._typeBadge_2gjjd_29{font-size:11.5px;font-weight:600;padding:3px 9px;border-radius:99px;border:1px solid}._closedPill_2gjjd_37{font-size:10.5px;font-weight:600;padding:2px 8px;border-radius:99px;background:var(--surface-3);color:var(--text-secondary)}._close_2gjjd_37{margin-left:auto;display:flex;padding:5px;border-radius:var(--radius-sm);color:var(--text-tertiary)}._close_2gjjd_37:hover{background:var(--surface-2);color:var(--text-primary)}._ticketLink_2gjjd_55{width:100%;display:flex;flex-direction:column;gap:5px;padding:9px 10px;border-radius:var(--radius-md);background:var(--surface-2);text-align:left;transition:background .12s}._ticketLink_2gjjd_55:hover{background:var(--surface-3)}._ticketName_2gjjd_68{font-size:13px;font-weight:600;color:var(--text-primary)}._ticketMeta_2gjjd_70{display:flex;align-items:center;gap:6px;flex-wrap:wrap}._mono_2gjjd_72{font-family:var(--font-mono);font-size:10.5px;padding:1px 6px;border-radius:4px;background:var(--surface);border:1px solid var(--border);color:var(--text-secondary)}._brandTag_2gjjd_82{font-size:10.5px;font-weight:500;padding:1px 7px;border-radius:99px}._openHint_2gjjd_84{font-size:11px;font-weight:500;color:var(--accent-text)}._body_2gjjd_86{flex:1;overflow-y:auto;padding:4px 16px 16px}._section_2gjjd_88{padding:14px 0;border-bottom:1px solid var(--border)}._section_2gjjd_88:last-child{border-bottom:none}._sectionHead_2gjjd_91{display:flex;align-items:baseline;justify-content:space-between}._sectionTitle_2gjjd_93{font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-secondary);margin-bottom:9px}._sectionHead_2gjjd_91 ._sectionTitle_2gjjd_93{margin-bottom:0}._progressCount_2gjjd_103{font-size:11.5px;color:var(--text-tertiary)}._checks_2gjjd_105{display:flex;flex-direction:column;gap:2px;margin-top:9px}._checkRow_2gjjd_107{display:flex;align-items:center;gap:9px;padding:7px 8px;margin:0 -8px;border-radius:var(--radius-sm);cursor:pointer}._checkRow_2gjjd_107:hover{background:var(--surface-2)}._checkRowDisabled_2gjjd_117{cursor:not-allowed;opacity:.6}._nativeCheck_2gjjd_121{position:absolute;opacity:0;width:16px;height:16px;margin:0;cursor:inherit}._checkBox_2gjjd_130{width:16px;height:16px;flex-shrink:0;display:flex;align-items:center;justify-content:center;border-radius:4px;border:1.5px solid var(--border-strong);background:var(--surface);color:#fff;transition:all .12s}._checkBoxOn_2gjjd_143{background:var(--green);border-color:var(--green)}._nativeCheck_2gjjd_121:focus-visible+._checkBox_2gjjd_130{outline:2px solid var(--focus);outline-offset:2px}._checkLabel_2gjjd_146{font-size:12.5px;color:var(--text-primary)}._checkLabelDone_2gjjd_147{color:var(--text-tertiary);text-decoration:line-through}._field_2gjjd_149{margin-bottom:12px}._field_2gjjd_149:last-child{margin-bottom:0}._fieldHead_2gjjd_152{display:flex;align-items:baseline;justify-content:space-between;gap:8px;margin-bottom:4px}._fieldLabel_2gjjd_154{font-size:11.5px;font-weight:500;color:var(--text-secondary)}._saveState_2gjjd_156{font-size:10.5px;font-weight:500}._save_idle_2gjjd_157{color:transparent}._save_saving_2gjjd_158{color:var(--text-tertiary)}._save_saved_2gjjd_159{color:var(--green-text)}._save_error_2gjjd_160{color:var(--red-text)}._input_2gjjd_162{width:100%;border:1px solid var(--border-md);border-radius:var(--radius-sm);padding:7px 9px;font-size:12.5px;color:var(--text-primary);background:var(--surface);outline:none;font-family:var(--font-sans)}._input_2gjjd_162:focus{border-color:var(--accent)}._input_2gjjd_162:disabled{background:var(--surface-2);color:var(--text-tertiary);cursor:not-allowed}._textarea_2gjjd_176{resize:vertical;line-height:1.5;min-height:46px}._mono_2gjjd_72{font-family:var(--font-mono);font-size:11.5px}._timelineRow_2gjjd_179{display:flex;justify-content:space-between;gap:12px;padding:3px 0}._timelineLabel_2gjjd_180{font-size:11.5px;color:var(--text-tertiary)}._timelineVal_2gjjd_181{font-size:11.5px;color:var(--text-secondary)}._footer_2gjjd_183{flex-shrink:0;padding:12px 16px;border-top:1px solid var(--border)}._closeActionBtn_2gjjd_189{width:100%;display:flex;align-items:center;justify-content:center;gap:6px;padding:9px;border-radius:var(--radius-md);background:var(--green);color:#fff;font-size:13px;font-weight:500}._closeActionBtn_2gjjd_189:hover{opacity:.9}@media (max-width: 768px){._panel_2gjjd_1{position:fixed;top:0;right:0;bottom:0;left:0;width:100%;border-left:none}}._root_1ba5y_3{height:100%;background:var(--surface);display:flex;flex-direction:column;overflow:hidden}._header_1ba5y_12{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;border-bottom:1px solid var(--border);flex-shrink:0;gap:16px;flex-wrap:wrap}._headerLeft_1ba5y_23{display:flex;align-items:center;gap:14px}._title_1ba5y_29{font-size:18px;font-weight:700;color:var(--text-primary);letter-spacing:-.4px;margin:0}._summaryBadges_1ba5y_37{display:flex;gap:6px}._summaryBadge_1ba5y_37{font-size:11px;font-weight:600;padding:3px 10px;border-radius:99px}._headerRight_1ba5y_49{display:flex;align-items:center;gap:10px;flex-wrap:wrap}._filterGroup_1ba5y_57{display:flex;gap:2px;background:var(--surface-2);border:1px solid var(--border);border-radius:8px;padding:3px}._filterBtn_1ba5y_66{font-size:12px;font-weight:500;padding:4px 12px;border-radius:6px;border:none;background:none;color:var(--text-secondary);cursor:pointer;transition:all .12s}._filterBtn_1ba5y_66:hover{color:var(--text-primary)}._filterBtnActive_1ba5y_78{background:var(--surface);color:var(--text-primary);font-weight:600;box-shadow:0 1px 3px #00000014}._typeSelect_1ba5y_85{font-size:12px;font-weight:500;padding:5px 10px;border:1px solid var(--border-md);border-radius:7px;background:var(--surface);color:var(--text-secondary);cursor:pointer;outline:none}._closeBtn_1ba5y_97{display:flex;align-items:center;gap:5px;font-size:12px;font-weight:500;padding:6px 14px;border:1px solid var(--border-md);border-radius:7px;background:var(--surface);color:var(--text-secondary);cursor:pointer;transition:all .12s}._closeBtn_1ba5y_97:hover{border-color:var(--border-strong);color:var(--text-primary)}._loadingState_1ba5y_114,._emptyState_1ba5y_114{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:var(--text-tertiary);font-size:13px}._spinner_1ba5y_125{width:20px;height:20px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_1ba5y_125 .7s linear infinite}@keyframes _spin_1ba5y_125{to{transform:rotate(360deg)}}._emptyIcon_1ba5y_135{opacity:.4}._emptyTitle_1ba5y_136{font-size:14px;font-weight:600;color:var(--text-secondary);margin:0}._emptySub_1ba5y_137{font-size:12.5px;color:var(--text-tertiary);max-width:340px;text-align:center;line-height:1.5;margin:0}._tableWrap_1ba5y_140{flex:1;overflow-y:auto;padding:0 24px 24px}._table_1ba5y_140{width:100%;border-collapse:collapse;font-size:12.5px}._table_1ba5y_140 thead th{padding:12px 10px 10px;text-align:left;font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.07em;border-bottom:1px solid var(--border);white-space:nowrap;position:sticky;top:0;background:var(--surface);z-index:1}._row_1ba5y_168{border-bottom:1px solid var(--border);transition:background .1s}._row_1ba5y_168:hover{background:var(--surface-2)}._rowClosed_1ba5y_173{opacity:.55}._row_1ba5y_168 td{padding:12px 10px;vertical-align:top}._ticketCell_1ba5y_181{min-width:180px}._ticketLink_1ba5y_183{display:flex;flex-direction:column;align-items:flex-start;gap:3px;background:none;border:none;cursor:pointer;padding:0;text-align:left}._ticketLink_1ba5y_183:hover ._ticketName_1ba5y_194{color:var(--accent)}._ticketLink_1ba5y_183:hover ._linkArrow_1ba5y_195{opacity:1;transform:translate(2px)}._ticketName_1ba5y_194{font-size:12.5px;font-weight:600;color:var(--text-primary);transition:color .12s;line-height:1.3}._ticketId_1ba5y_205{font-size:10.5px;font-weight:600;font-family:var(--font-mono);color:var(--accent-text);background:var(--accent-light);padding:1px 6px;border-radius:4px}._orderNum_1ba5y_215{font-size:11px;color:var(--text-tertiary);font-family:var(--font-mono)}._brandTag_1ba5y_221{font-size:10px;font-weight:600;padding:1px 7px;border-radius:99px}._linkArrow_1ba5y_195{color:var(--accent);opacity:0;transition:opacity .12s,transform .12s;margin-top:2px}._typeBadge_1ba5y_236{display:inline-block;font-size:11px;font-weight:600;padding:3px 9px;border-radius:99px;border:1px solid;white-space:nowrap}._closedPill_1ba5y_246{display:inline-block;font-size:10px;font-weight:500;padding:2px 7px;border-radius:99px;background:#f1f5f9;color:#64748b;border:1px solid #e2e8f0;margin-top:4px}._jerseyCell_1ba5y_259{min-width:160px}._jerseyItem_1ba5y_261{display:flex;align-items:baseline;gap:6px;margin-bottom:3px}._jerseyItem_1ba5y_261:last-child{margin-bottom:0}._jerseyLabel_1ba5y_269{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;min-width:52px;flex-shrink:0}._jerseyValue_1ba5y_279{font-size:12px;font-weight:500;color:var(--text-primary);line-height:1.3}._jerseyEdit_1ba5y_287{display:flex;align-items:flex-start;gap:6px;margin-bottom:4px;flex-wrap:wrap}._jerseyTextarea_1ba5y_295{flex:1;min-width:120px;font-size:12px;font-family:inherit;padding:4px 7px;border:1px solid var(--border-md);border-radius:4px;background:var(--surface);color:var(--text-primary);outline:none;resize:vertical;line-height:1.3}._jerseyTextarea_1ba5y_295:focus{border-color:var(--accent)}._jerseyEditBtns_1ba5y_311{display:flex;align-items:center;gap:4px}._checklistCell_1ba5y_318{min-width:150px}._checkItem_1ba5y_320{display:flex;align-items:center;gap:7px;margin-bottom:5px;cursor:pointer;-webkit-user-select:none;user-select:none}._checkItem_1ba5y_320:last-child{margin-bottom:0}._checkItemDisabled_1ba5y_329{cursor:default;pointer-events:none}._checkbox_1ba5y_331{width:14px;height:14px;border-radius:3px;border:1.5px solid var(--border-md);background:var(--surface);display:flex;align-items:center;justify-content:center;flex-shrink:0;color:#fff;transition:all .12s}._checkboxChecked_1ba5y_344{background:#16a34a;border-color:#16a34a}._checkLabel_1ba5y_346{font-size:11.5px;color:var(--text-secondary)}._checkLabelDone_1ba5y_347{color:var(--text-tertiary);text-decoration:line-through}._idsCell_1ba5y_350{min-width:150px}._fieldRow_1ba5y_352{display:flex;align-items:baseline;gap:6px;margin-bottom:5px;flex-wrap:wrap}._fieldRow_1ba5y_352:last-child{margin-bottom:0}._fieldRowLabel_1ba5y_361{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;min-width:52px;flex-shrink:0}._fieldRowValue_1ba5y_371{font-size:11.5px;font-weight:500;color:var(--text-primary)}._fieldRowMono_1ba5y_376{font-family:var(--font-mono);font-size:11px}._noIds_1ba5y_378{color:var(--text-tertiary);font-size:12px}._addFieldBtn_1ba5y_380,._editFieldBtn_1ba5y_380{font-size:11px;font-weight:500;color:var(--accent);background:none;border:none;cursor:pointer;padding:0 4px;transition:opacity .1s}._addFieldBtn_1ba5y_380:hover,._editFieldBtn_1ba5y_380:hover{opacity:.7}._inlineEdit_1ba5y_393{display:flex;align-items:center;gap:4px;flex-wrap:wrap;margin-bottom:5px}._inlineLabel_1ba5y_401{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;min-width:52px;flex-shrink:0}._inlineInput_1ba5y_411{flex:1;min-width:80px;font-size:11.5px;padding:2px 7px;border:1px solid var(--border-md);border-radius:4px;background:var(--surface);color:var(--text-primary);outline:none}._inlineInput_1ba5y_411:focus{border-color:var(--accent)}._inlineInputMono_1ba5y_423{font-family:var(--font-mono)}._inlineSave_1ba5y_425{font-size:11px;font-weight:600;color:#fff;background:var(--accent);border:none;border-radius:4px;padding:2px 8px;cursor:pointer}._inlineCancel_1ba5y_435{font-size:11px;color:var(--text-tertiary);background:none;border:none;cursor:pointer;padding:2px 3px}._dateCell_1ba5y_445{font-size:11.5px;color:var(--text-tertiary);white-space:nowrap;min-width:90px}._closedDate_1ba5y_452{font-size:10.5px;color:var(--text-tertiary);margin-top:3px}._actionsCell_1ba5y_459{width:80px;text-align:right}._closeActionBtn_1ba5y_461{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:500;color:#15803d;background:#f0fdf4;border:1px solid #86efac;border-radius:6px;padding:4px 10px;cursor:pointer;white-space:nowrap;transition:opacity .12s}._closeActionBtn_1ba5y_461:hover{opacity:.8}@media (max-width: 768px){._root_1ba5y_3{top:0;bottom:calc(64px + env(safe-area-inset-bottom));background:var(--bg)}._header_1ba5y_12{flex-direction:column;align-items:stretch;gap:12px;padding:calc(12px + env(safe-area-inset-top)) 16px 12px;background:var(--surface)}._title_1ba5y_29{font-size:22px;font-weight:600}._summaryBadge_1ba5y_37{font-weight:600}._headerRight_1ba5y_49{justify-content:flex-start}._filterGroup_1ba5y_57{border-radius:12px}._filterBtn_1ba5y_66{min-height:38px;font-weight:600}._typeSelect_1ba5y_85{min-height:42px;border-radius:10px;font-weight:600}._closeBtn_1ba5y_97{display:none}._tableWrap_1ba5y_140{padding:12px 12px calc(20px + env(safe-area-inset-bottom))}._table_1ba5y_140,._table_1ba5y_140 tbody,._table_1ba5y_140 tr,._table_1ba5y_140 td{display:block;width:100%}._table_1ba5y_140 thead{display:none}._table_1ba5y_140 tr{border-radius:16px;background:var(--surface);padding:14px;margin-bottom:14px}._row_1ba5y_168 td{padding:6px 0;vertical-align:initial}._row_1ba5y_168 td:empty{display:none}._ticketName_1ba5y_194{font-size:15px;font-weight:600}._typeBadge_1ba5y_236{font-size:12px}._jerseyValue_1ba5y_279,._fieldRowValue_1ba5y_371{font-size:13.5px}._checkbox_1ba5y_331{width:20px;height:20px}._checkLabel_1ba5y_346{font-size:13.5px}._checkItem_1ba5y_320{min-height:32px}._jerseyTextarea_1ba5y_295,._inlineInput_1ba5y_411{font-size:16px;border-radius:8px;min-height:40px}._inlineSave_1ba5y_425{min-height:38px;font-weight:600}._dateCell_1ba5y_445:before{content:"Logged ";font-weight:600;text-transform:uppercase;letter-spacing:.05em;font-size:10px}._actionsCell_1ba5y_459{width:100%;text-align:left}._closeActionBtn_1ba5y_461{width:100%;justify-content:center;min-height:44px;border-radius:12px;font-size:14px;font-weight:600;margin-top:6px}}._root_1ba5y_3{position:relative}._badgeOpen_1ba5y_558{background:var(--amber-light);color:var(--amber-text);border:1px solid #fcd34d}._badgeClosed_1ba5y_559{background:var(--green-light);color:var(--green-text);border:1px solid #86efac}._typeChips_1ba5y_562{display:flex;align-items:center;gap:6px;flex-wrap:wrap;padding:10px 24px;border-bottom:1px solid var(--border);flex-shrink:0}._typeChip_1ba5y_562{font-size:11.5px;font-weight:500;padding:4px 11px;border-radius:99px;border:1px solid var(--border);color:var(--text-secondary);background:var(--surface);transition:all .12s}._typeChip_1ba5y_562:hover{border-color:var(--border-strong);color:var(--text-primary)}._typeChipActive_1ba5y_583{border-color:var(--border-strong);color:var(--text-primary);font-weight:600}._bulkBar_1ba5y_586{display:flex;align-items:center;gap:10px;padding:9px 24px;background:var(--accent-light);border-bottom:1px solid #93c5fd;flex-shrink:0}._bulkCount_1ba5y_595{font-size:12.5px;font-weight:600;color:var(--accent-text)}._bulkBtn_1ba5y_597{display:inline-flex;align-items:center;gap:5px;font-size:12.5px;font-weight:500;padding:5px 12px;border-radius:var(--radius-md);background:var(--accent);color:#fff}._bulkBtn_1ba5y_597:hover{opacity:.9}._bulkClear_1ba5y_610{font-size:12px;color:var(--accent-text);padding:4px 8px;border-radius:var(--radius-sm)}._bulkClear_1ba5y_610:hover{background:#fff9}._skeletonWrap_1ba5y_619{padding:16px 24px;display:flex;flex-direction:column;gap:10px}._skeletonRow_1ba5y_620{height:46px;border-radius:var(--radius-md);background:linear-gradient(90deg,var(--surface-2) 25%,var(--surface-3) 37%,var(--surface-2) 63%);background-size:400% 100%;animation:_shimmer_1ba5y_1 1.3s ease infinite}@keyframes _shimmer_1ba5y_1{0%{background-position:100% 0}to{background-position:0 0}}._selCell_1ba5y_629{width:36px;padding-left:24px!important}._nativeCheck_1ba5y_631{width:15px;height:15px;accent-color:var(--accent);cursor:pointer}._nativeCheck_1ba5y_631:disabled{cursor:not-allowed;opacity:.4}._rowActive_1ba5y_634{background:var(--accent-light)!important}._rowOpen_1ba5y_636{display:flex;flex-direction:column;gap:3px;width:100%;text-align:left;padding:2px 0;background:none}._rowMeta_1ba5y_645{display:flex;align-items:center;gap:5px;flex-wrap:wrap}._progressWrap_1ba5y_648{display:inline-flex;align-items:center;gap:7px}._progressTrack_1ba5y_650{width:54px;height:5px;border-radius:99px;background:var(--surface-3);overflow:hidden;flex-shrink:0}._progressFill_1ba5y_658{display:block;height:100%;border-radius:99px;background:var(--accent);transition:width .2s ease}._progressDone_1ba5y_665{background:var(--green)}._progressText_1ba5y_666{font-size:11px;color:var(--text-secondary);font-variant-numeric:tabular-nums}._ageCell_1ba5y_668{font-size:12px;color:var(--text-secondary);white-space:nowrap}._ageStale_1ba5y_670{color:var(--red-text);font-weight:600}._openPill_1ba5y_672{font-size:10.5px;font-weight:600;padding:2px 8px;border-radius:99px;background:var(--amber-light);color:var(--amber-text);border:1px solid #fcd34d}._closedPill_1ba5y_246{font-size:10.5px;font-weight:600;padding:2px 8px;border-radius:99px;background:var(--surface-3);color:var(--text-secondary)}@media (max-width: 900px){._typeChips_1ba5y_562,._bulkBar_1ba5y_586{padding-inline:14px}._table_1ba5y_140,._table_1ba5y_140 tbody,._table_1ba5y_140 tr,._table_1ba5y_140 td{display:block;width:100%}._table_1ba5y_140 thead{display:none}._table_1ba5y_140 tr{position:relative;margin:0 14px 10px;width:auto;padding:12px 12px 12px 40px;border:1px solid var(--border-md);border-radius:var(--radius-md);background:var(--surface)}._table_1ba5y_140 td{border:none;padding:2px 0}._selCell_1ba5y_629{position:absolute;left:12px;top:13px;width:auto;padding-left:0!important}._progressWrap_1ba5y_648:before,._ageCell_1ba5y_668:before{font-size:10.5px;color:var(--text-tertiary);margin-right:6px}._progressWrap_1ba5y_648:before{content:"Progress"}._ageCell_1ba5y_668:before{content:"Age"}}._root_wqlkh_3{height:100%;background:var(--bg);display:flex;flex-direction:column;overflow:hidden}._header_wqlkh_11{display:flex;align-items:center;justify-content:space-between;padding:16px 28px;background:var(--surface);border-bottom:1px solid var(--border);flex-shrink:0}._headerLeft_wqlkh_21{display:flex;align-items:baseline;gap:12px}._headerRight_wqlkh_22{display:flex;align-items:center;gap:10px}._title_wqlkh_24{font-size:17px;font-weight:600;color:var(--text-primary);letter-spacing:-.3px}._periodLabel_wqlkh_31{font-size:12px;color:var(--text-tertiary)}._filterBar_wqlkh_34{display:flex;align-items:center;flex-wrap:wrap;gap:10px 18px;padding:10px 28px;background:var(--surface);border-bottom:1px solid var(--border);flex-shrink:0}._filterGroup_wqlkh_45{display:flex;align-items:center;gap:6px}._filterLabel_wqlkh_47{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em}._dateInput_wqlkh_55,._filterSelect_wqlkh_55{font-size:12px;padding:5px 8px;border:1px solid var(--border-md);border-radius:var(--radius-md);background:var(--surface);color:var(--text-primary);outline:none}._dateInput_wqlkh_55:focus,._filterSelect_wqlkh_55:focus{border-color:var(--accent)}._filterSelect_wqlkh_55{cursor:pointer;max-width:190px}._clearBtn_wqlkh_67{font-size:11px;color:var(--text-tertiary);padding:3px 6px;border-radius:var(--radius-md);cursor:pointer}._clearBtn_wqlkh_67:hover{color:var(--text-primary);background:var(--surface-2)}._exportBtn_wqlkh_76{display:flex;align-items:center;gap:6px;font-size:13px;font-weight:500;padding:7px 14px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--accent-text, var(--accent));background:var(--accent-light);cursor:pointer;transition:all .12s}._exportBtn_wqlkh_76:hover:not(:disabled){border-color:var(--accent)}._exportBtn_wqlkh_76:disabled{opacity:.55;cursor:not-allowed}._rangeToggle_wqlkh_93{display:flex;gap:2px;background:var(--surface-2);border-radius:var(--radius-md);padding:3px}._rangeBtn_wqlkh_95{font-size:12px;font-weight:500;padding:4px 12px;border-radius:7px;color:var(--text-secondary);transition:all .12s}._rangeBtn_wqlkh_95:hover{color:var(--text-primary)}._rangeBtnActive_wqlkh_104{background:var(--surface);color:var(--text-primary);box-shadow:0 1px 3px #00000014}._closeBtn_wqlkh_110{display:flex;align-items:center;gap:6px;font-size:13px;font-weight:500;padding:7px 14px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._closeBtn_wqlkh_110:hover{border-color:var(--border-strong);color:var(--text-primary)}._loadingState_wqlkh_126{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;font-size:13px;color:var(--text-tertiary)}._spinner_wqlkh_136{width:24px;height:24px;border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;animation:_spin_wqlkh_136 .7s linear infinite}@keyframes _spin_wqlkh_136{to{transform:rotate(360deg)}}._body_wqlkh_146{flex:1;overflow-y:auto;padding:24px 28px;display:flex;flex-direction:column;gap:20px}._cardGrid_wqlkh_156{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}._statCard_wqlkh_162{border-radius:var(--radius-lg);border:1px solid;padding:14px 16px;display:flex;flex-direction:column;gap:7px;min-width:0}._stat_amber_wqlkh_174{background:#fffbeb;border-color:#fcd34d}._stat_amber_wqlkh_174 ._statValue_wqlkh_175{color:#92400e}._stat_blue_wqlkh_176{background:#eff6ff;border-color:#93c5fd}._stat_blue_wqlkh_176 ._statValue_wqlkh_175{color:#1e3a8a}._stat_green_wqlkh_178{background:#f0fdf4;border-color:#86efac}._stat_green_wqlkh_178 ._statValue_wqlkh_175{color:#14532d}._stat_red_wqlkh_180{background:#fef2f2;border-color:#fca5a5}._stat_red_wqlkh_180 ._statValue_wqlkh_175{color:#7f1d1d}._stat_purple_wqlkh_182{background:#f5f3ff;border-color:#c4b5fd}._stat_purple_wqlkh_182 ._statValue_wqlkh_175{color:#3b0764}._statLabel_wqlkh_185{font-size:11px;font-weight:500;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.06em}._statValue_wqlkh_175{font-size:26px;font-weight:700;letter-spacing:-.5px;line-height:1}._statValueText_wqlkh_199{font-size:19px}._statFoot_wqlkh_201{display:flex;align-items:baseline;gap:6px;flex-wrap:wrap;min-height:14px}._delta_wqlkh_203{font-size:11px;font-weight:700}._deltaGood_wqlkh_204{color:#15803d}._deltaBad_wqlkh_205{color:#b91c1c}._deltaFlat_wqlkh_206,._statSub_wqlkh_207{font-size:11px;color:var(--text-tertiary)}._slaBanner_wqlkh_210{background:var(--surface);border:1px solid var(--border-md);border-radius:var(--radius-lg);padding:14px 20px;display:flex;align-items:center;justify-content:space-between}._slaLeft_wqlkh_219{display:flex;flex-direction:column;gap:2px}._slaBannerTitle_wqlkh_220{font-size:13px;font-weight:600;color:var(--text-primary)}._slaSub_wqlkh_221{font-size:11px;color:var(--text-tertiary)}._slaStats_wqlkh_222{display:flex;align-items:center;gap:20px}._slaStat_wqlkh_222{display:flex;flex-direction:column;align-items:center;gap:2px}._slaNum_wqlkh_224{font-size:22px;font-weight:700;letter-spacing:-.4px}._slaLabel_wqlkh_225{font-size:10px;color:var(--text-tertiary);font-weight:500;text-transform:uppercase;letter-spacing:.05em}._slaDivider_wqlkh_226{width:1px;height:32px;background:var(--border-md)}._twoCol_wqlkh_229{display:grid;grid-template-columns:1fr 1fr;gap:16px}._chartCard_wqlkh_232{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:18px 20px;display:flex;flex-direction:column;gap:14px}._chartHeader_wqlkh_242{display:flex;justify-content:space-between;align-items:baseline}._chartTitle_wqlkh_243{font-size:13px;font-weight:600;color:var(--text-primary)}._chartSub_wqlkh_244{font-size:11px;color:var(--text-tertiary)}._emptyChart_wqlkh_246{font-size:13px;color:var(--text-tertiary);padding:24px 0;text-align:center}._barChart_wqlkh_254{display:flex;flex-direction:column;gap:8px}._barChartBars_wqlkh_255{height:140px;display:flex;align-items:flex-end;gap:3px;padding-bottom:2px;border-bottom:1px solid var(--border)}._barGroup_wqlkh_263{flex:1;display:flex;align-items:flex-end;gap:1px;height:100%}._barItem_wqlkh_264{flex:1;border-radius:2px 2px 0 0;min-height:2px;transition:opacity .12s}._barItem_wqlkh_264:hover{opacity:.75}._barLegend_wqlkh_267{display:flex;gap:12px}._legendItem_wqlkh_268{display:flex;align-items:center;gap:5px;font-size:11px;color:var(--text-secondary)}._legendDot_wqlkh_269{width:8px;height:8px;border-radius:50%;flex-shrink:0}._lineChart_wqlkh_272{display:flex;gap:8px;height:140px}._lineSvg_wqlkh_273{flex:1;overflow:visible}._lineRange_wqlkh_274{display:flex;flex-direction:column;justify-content:space-between;font-size:10px;color:var(--text-tertiary);text-align:right;min-width:36px;padding:2px 0}._hBarChart_wqlkh_286{display:flex;flex-direction:column;gap:10px}._hBarRow_wqlkh_287{display:flex;align-items:center;gap:10px}._hBarLabel_wqlkh_288{font-size:11.5px;color:var(--text-secondary);width:130px;flex-shrink:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._hBarTrack_wqlkh_297{flex:1;height:10px;background:var(--surface-2);border-radius:99px;overflow:hidden;position:relative}._hBarFill_wqlkh_305{position:absolute;top:0;left:0;bottom:0;background:#93c5fd;border-radius:99px;transition:width .3s ease}._hBarResolved_wqlkh_312{position:absolute;top:0;left:0;bottom:0;background:#6ee7b7;border-radius:99px;transition:width .3s ease}._hBarVal_wqlkh_319{font-size:11px;font-weight:600;color:var(--text-secondary);min-width:24px;text-align:right}._hBarLegend_wqlkh_320{display:flex;gap:12px;margin-top:4px}._table_wqlkh_323{width:100%;border-collapse:collapse;font-size:12.5px}._table_wqlkh_323 th{text-align:left;font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em;padding:0 8px 8px 0;border-bottom:1px solid var(--border)}._table_wqlkh_323 td{padding:9px 8px 9px 0;border-bottom:1px solid var(--border);color:var(--text-primary);vertical-align:middle}._table_wqlkh_323 tr:last-child td{border-bottom:none}._brandCell_wqlkh_345{font-weight:500}._muted_wqlkh_346{color:var(--text-tertiary)}._badge_wqlkh_348{font-size:11px;font-weight:600;padding:2px 8px;border-radius:99px;display:inline-block}._agentAvatar_wqlkh_357{width:26px;height:26px;border-radius:50%;background:var(--accent-light);color:var(--accent-text);font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._slaList_wqlkh_371{display:flex;flex-direction:column;gap:0}._slaRow_wqlkh_372{display:flex;justify-content:space-between;align-items:center;padding:9px 0;border-bottom:1px solid var(--border);gap:12px}._slaRow_wqlkh_372:last-child{border-bottom:none}._slaRowLeft_wqlkh_381{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}._slaTicketId_wqlkh_382{font-size:11px;font-weight:700;font-family:var(--font-mono);color:var(--accent)}._slaCustomer_wqlkh_383{font-size:12.5px;font-weight:500;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._slaBrand_wqlkh_384{font-size:11px;color:var(--text-tertiary)}._slaRowRight_wqlkh_385{display:flex;flex-direction:column;align-items:flex-end;gap:3px;flex-shrink:0}._slaTime_wqlkh_386{font-size:11px;font-weight:600;padding:2px 8px;border-radius:99px}._slaTimeWarning_wqlkh_387{background:#fffbeb;color:#92400e}._slaTimeCritical_wqlkh_388{background:#fef2f2;color:#7f1d1d}._urgentTag_wqlkh_389{font-size:10px;font-weight:600;padding:1px 6px;border-radius:99px;background:#fef2f2;color:#7f1d1d}._barTotal_wqlkh_392{background:#93c5fd}._barResolved_wqlkh_393{background:#6ee7b7}._barActions_wqlkh_394{background:#fcd34d}._lineStroke_wqlkh_395{stroke:#a78bfa}._lineDot_wqlkh_396{fill:#a78bfa}._badgeWarn_wqlkh_399{background:#fffbeb;color:#92400e}._badgeGood_wqlkh_400{background:#f0fdf4;color:#14532d}._badgeBad_wqlkh_401{background:#fef2f2;color:#7f1d1d}._slaNumGood_wqlkh_403{color:#16a34a}._slaNumWarn_wqlkh_404{color:#d97706}._slaNumBad_wqlkh_405{color:#dc2626}._emptyGood_wqlkh_407{color:#16a34a}._chartNote_wqlkh_409{font-size:10.5px;color:var(--text-tertiary);line-height:1.45;margin:0;padding-top:2px;border-top:1px solid var(--border)}._issueList_wqlkh_419{display:flex;flex-direction:column;gap:2px}._issueRow_wqlkh_421{display:flex;align-items:center;gap:8px;width:100%;padding:5px 4px;border-radius:var(--radius-md);cursor:pointer;text-align:left;transition:background .12s}._issueRow_wqlkh_421:hover{background:var(--surface-2)}._issueChevron_wqlkh_434{font-size:10px;color:var(--text-tertiary);flex-shrink:0;transition:transform .15s}._issueChevron_wqlkh_434[data-open=true]{transform:rotate(90deg)}._issueName_wqlkh_442{font-size:11.5px;color:var(--text-secondary);width:150px;flex-shrink:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._issueTrack_wqlkh_452{flex:1;height:10px;background:var(--surface-2);border-radius:99px;overflow:hidden;position:relative;min-width:40px}._issueFill_wqlkh_461,._issueFillResolved_wqlkh_461{position:absolute;top:0;left:0;bottom:0;border-radius:99px;transition:width .3s ease}._issueFill_wqlkh_461{background:#93c5fd}._issueFillResolved_wqlkh_461{background:#6ee7b7}._issueVal_wqlkh_470{font-size:11px;font-weight:600;color:var(--text-secondary);min-width:24px;text-align:right}._subIssueList_wqlkh_472{display:flex;flex-direction:column;gap:1px;padding:2px 0 6px 26px;margin-left:4px;border-left:1px solid var(--border-md)}._subIssueRow_wqlkh_480{display:flex;justify-content:space-between;gap:10px;padding:3px 0}._subIssueName_wqlkh_481{font-size:11.5px;color:var(--text-tertiary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._subIssueVal_wqlkh_488{font-size:11px;font-weight:600;color:var(--text-secondary);flex-shrink:0}._agentCell_wqlkh_491{display:flex;align-items:center;gap:8px}._rowSelf_wqlkh_492{background:var(--accent-light)}._youTag_wqlkh_493{font-size:9.5px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;padding:1px 5px;border-radius:99px;background:var(--surface-2);color:var(--text-tertiary)}@media (max-width: 768px){._root_wqlkh_3{left:0!important;bottom:calc(64px + env(safe-area-inset-bottom));z-index:40}._header_wqlkh_11{align-items:center;gap:12px;padding:calc(12px + env(safe-area-inset-top)) 16px 12px}._headerLeft_wqlkh_21{flex-direction:column;align-items:flex-start;gap:2px}._title_wqlkh_24{font-size:22px;font-weight:600}._closeBtn_wqlkh_110{display:none}._exportBtn_wqlkh_76{font-weight:600;min-height:42px}._filterBar_wqlkh_34{padding:12px 16px;gap:10px}._rangeToggle_wqlkh_93{border-radius:12px;justify-content:space-between;width:100%}._rangeBtn_wqlkh_95{flex:1;min-height:40px;font-weight:600}._filterGroup_wqlkh_45{flex:1 1 100%;min-width:0}._dateGroup_wqlkh_541{display:grid;grid-template-columns:auto 1fr auto 1fr;align-items:center;gap:8px}._dateGroup_wqlkh_541 ._clearBtn_wqlkh_67{grid-column:1 / -1;justify-self:start}._filterLabel_wqlkh_47{font-size:10px}._dateInput_wqlkh_55,._filterSelect_wqlkh_55{width:100%;min-width:0;min-height:40px;font-size:16px;max-width:none}._body_wqlkh_146{padding:16px 14px calc(24px + env(safe-area-inset-bottom));gap:16px}._cardGrid_wqlkh_156{grid-template-columns:repeat(2,1fr);gap:10px}._statValue_wqlkh_175{font-size:24px;font-weight:600}._slaBanner_wqlkh_210{flex-direction:column;align-items:stretch;gap:14px}._slaStats_wqlkh_222{justify-content:space-around}._slaNum_wqlkh_224{font-size:20px}._twoCol_wqlkh_229{grid-template-columns:1fr;gap:14px}._chartCard_wqlkh_232{overflow-x:auto}._hBarLabel_wqlkh_288,._issueName_wqlkh_442{width:92px;font-size:12px}._subIssueList_wqlkh_472{padding-left:18px}._chartTitle_wqlkh_243{font-size:14px;font-weight:600}}._statCardLink_wqlkh_591{text-align:left;cursor:pointer;font:inherit;transition:border-color .12s,transform .08s}._statCardLink_wqlkh_591:hover{border-color:var(--border-strong)}._statCardLink_wqlkh_591:active{transform:translateY(1px)}._slaRow_wqlkh_372{width:100%;text-align:left;cursor:pointer;background:none;font:inherit}._slaRow_wqlkh_372:hover{background:var(--surface-2)}._slaBannerAlert_wqlkh_612{border-color:#fca5a5;background:var(--red-light)}._band_wqlkh_624{display:flex;flex-direction:column;gap:12px}._bandHead_wqlkh_626{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap;padding-bottom:2px;border-bottom:1px solid var(--border)}._bandTitle_wqlkh_635{font-size:13px;font-weight:600;letter-spacing:-.1px;color:var(--text-primary)}._bandSub_wqlkh_642{font-size:11.5px;color:var(--text-tertiary)}._bandBody_wqlkh_644{display:flex;flex-direction:column;gap:14px}._bandAlert_wqlkh_648 ._bandHead_wqlkh_626{border-bottom-color:#fca5a5}._bandAlert_wqlkh_648 ._bandTitle_wqlkh_635{color:var(--red-text)}._cellLink_wqlkh_652{font:inherit;color:var(--accent-text);font-weight:500;background:none;padding:0;text-align:left}._cellLink_wqlkh_652:hover{text-decoration:underline}._badgeLink_wqlkh_662{cursor:pointer;border:none;font:inherit}._badgeLink_wqlkh_662:hover{filter:brightness(.94)}._chartScale_wqlkh_666{display:flex;justify-content:space-between;font-size:10px;color:var(--text-tertiary);font-variant-numeric:tabular-nums}._truncNote_wqlkh_674{font-size:10.5px;color:var(--text-tertiary);margin-left:auto}._dataTable_wqlkh_677{margin-top:4px}._dataTable_wqlkh_677 summary{font-size:11px;color:var(--text-tertiary);cursor:pointer;list-style:none}._dataTable_wqlkh_677 summary::-webkit-details-marker{display:none}._dataTable_wqlkh_677 summary:before{content:"▸ "}._dataTable_wqlkh_677[open] summary:before{content:"▾ "}._dataTable_wqlkh_677 table{margin-top:8px}._overlay_1vwum_3{height:100%;background:var(--bg);padding:20px;display:flex;justify-content:center;overflow:hidden}._modal_1vwum_12{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);width:100%;max-width:980px;height:100%;display:flex;flex-direction:column;box-shadow:var(--shadow-sm);overflow:hidden}._modalHeader_1vwum_25{display:flex;align-items:center;justify-content:space-between;padding:18px 24px;border-bottom:1px solid var(--border);flex-shrink:0}._modalTitle_1vwum_34{font-size:15px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._closeBtn_1vwum_41{font-size:14px;color:var(--text-tertiary);padding:4px 8px;border-radius:var(--radius-sm);transition:all .12s}._closeBtn_1vwum_41:hover{background:var(--surface-2);color:var(--text-primary)}._modalBody_1vwum_50{display:grid;grid-template-columns:240px 1fr;flex:1;overflow:hidden}._listPane_1vwum_58{border-right:1px solid var(--border);overflow-y:auto;padding:12px}._newBtn_1vwum_64{width:100%;text-align:left;font-size:13px;font-weight:500;padding:8px 12px;border-radius:var(--radius-md);border:1px dashed var(--border-md);color:var(--accent-text);margin-bottom:12px;transition:all .12s}._newBtn_1vwum_64:hover{background:var(--accent-light);border-color:#93c5fd}._catGroup_1vwum_78{margin-bottom:16px}._catLabel_1vwum_79{font-size:10px;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.07em;padding:4px 8px;margin-bottom:4px}._tplRow_1vwum_89{display:flex;align-items:center;justify-content:space-between;padding:8px 10px;border-radius:var(--radius-sm);cursor:pointer;transition:background .1s;gap:6px}._tplRow_1vwum_89:hover{background:var(--surface-2)}._tplRowActive_1vwum_100{background:var(--accent-light)}._tplRowTitle_1vwum_102{font-size:12.5px;color:var(--text-primary);flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._deleteBtn_1vwum_111{font-size:10px;color:var(--text-tertiary);padding:2px 4px;border-radius:3px;opacity:0;transition:opacity .12s}._tplRow_1vwum_89:hover ._deleteBtn_1vwum_111{opacity:1}._deleteBtn_1vwum_111:hover{color:var(--red);background:var(--red-light)}._editorPane_1vwum_123{display:flex;flex-direction:column;overflow:hidden}._editorEmpty_1vwum_129{display:flex;align-items:center;justify-content:center;height:100%;font-size:13px;color:var(--text-tertiary)}._editorFields_1vwum_138{flex:1;overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:16px}._fieldRow_1vwum_147{display:flex;flex-direction:column;gap:6px}._fieldLabel_1vwum_148{font-size:11px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em}._fieldInput_1vwum_156,._fieldSelect_1vwum_156{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:8px 12px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;transition:border-color .12s}._fieldInput_1vwum_156:focus,._fieldSelect_1vwum_156:focus{border-color:var(--accent)}._varRow_1vwum_168{display:flex;flex-wrap:wrap;gap:5px;margin-bottom:4px}._varChip_1vwum_169{font-size:11px;font-family:var(--font-mono);padding:2px 8px;border-radius:4px;background:var(--surface-3);color:var(--text-secondary);border:1px solid var(--border-md);transition:all .1s}._varChip_1vwum_169:hover{background:var(--accent-light);color:var(--accent-text);border-color:#93c5fd}._fieldTextarea_1vwum_181{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:10px 12px;font-size:13px;line-height:1.6;color:var(--text-primary);background:var(--surface);outline:none;width:100%;resize:vertical;font-family:var(--font-sans);transition:border-color .12s}._fieldTextarea_1vwum_181:focus{border-color:var(--accent)}._editorActions_1vwum_197{display:flex;justify-content:flex-end;gap:8px;padding:14px 24px;border-top:1px solid var(--border);flex-shrink:0}._cancelEditBtn_1vwum_206{font-size:13px;padding:7px 16px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._cancelEditBtn_1vwum_206:hover{border-color:var(--border-strong);color:var(--text-primary)}._saveBtn_1vwum_217{font-size:13px;font-weight:500;padding:7px 20px;border-radius:var(--radius-md);background:var(--accent);color:#fff;transition:opacity .12s}._saveBtn_1vwum_217:hover:not(:disabled){opacity:.88}._saveBtn_1vwum_217:disabled{opacity:.45;cursor:not-allowed}._confirmOverlay_1vwum_230{position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:300}._confirmBox_1vwum_240{background:var(--surface);border-radius:var(--radius-lg);padding:24px;width:340px;box-shadow:var(--shadow-md)}._confirmText_1vwum_248{font-size:14px;color:var(--text-primary);margin-bottom:6px}._confirmSub_1vwum_253{font-size:12px;color:var(--text-tertiary);margin-bottom:20px}._confirmActions_1vwum_255{display:flex;justify-content:flex-end;gap:8px}._deleteConfirmBtn_1vwum_256{font-size:13px;font-weight:500;padding:7px 16px;border-radius:var(--radius-md);background:var(--red);color:#fff}._deleteConfirmBtn_1vwum_256:hover{opacity:.88}._backToList_1vwum_267{display:none}@media (max-width: 768px){._overlay_1vwum_3{padding:0}._modal_1vwum_12{height:100%;max-width:none;border:none;border-radius:0;box-shadow:none}._modalHeader_1vwum_25{padding:calc(12px + env(safe-area-inset-top)) 16px 12px}._modalBody_1vwum_50{display:block;grid-template-columns:none;overflow:hidden}._listPane_1vwum_58,._editorPane_1vwum_123{height:100%;border-right:none}._modalBody_1vwum_50[data-editing=false] ._editorPane_1vwum_123,._modalBody_1vwum_50[data-editing=true] ._listPane_1vwum_58{display:none}._modalBody_1vwum_50[data-editing=true] ._editorPane_1vwum_123{display:flex;flex-direction:column}._listPane_1vwum_58{padding:12px 14px calc(14px + env(safe-area-inset-bottom));overflow-y:auto}._tplRow_1vwum_89{padding:13px 12px;border-radius:var(--radius-md)}._tplRowTitle_1vwum_102{font-size:14px}._deleteBtn_1vwum_111{opacity:1;padding:8px}._newBtn_1vwum_64{min-height:46px;font-size:14px;text-align:center}._catLabel_1vwum_79{padding-top:6px}._backToList_1vwum_267{display:flex;align-items:center;gap:5px;flex-shrink:0;margin:10px 16px 0;padding:8px 12px 8px 8px;align-self:flex-start;border-radius:var(--radius-md);background:var(--surface-2);color:var(--text-primary);font-size:13px;font-weight:500}._editorFields_1vwum_138{padding:14px 16px;gap:14px}._fieldTextarea_1vwum_181{min-height:200px}._editorActions_1vwum_197{padding:12px 16px calc(12px + env(safe-area-inset-bottom));gap:10px}._cancelEditBtn_1vwum_206,._saveBtn_1vwum_217{flex:1;min-height:46px}._varRow_1vwum_168{gap:6px}._varChip_1vwum_169{min-height:34px;display:inline-flex;align-items:center}}._overlay_1ymqy_3{height:100%;overflow-y:auto;background:var(--bg);padding:24px;display:flex;justify-content:center}._modal_1ymqy_12{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);width:100%;max-width:640px;align-self:flex-start;display:flex;flex-direction:column;box-shadow:var(--shadow-sm);overflow:hidden}._header_1ymqy_25{display:flex;align-items:center;justify-content:space-between;padding:18px 24px;border-bottom:1px solid var(--border);flex-shrink:0}._title_1ymqy_34{font-size:15px;font-weight:600;color:var(--text-primary);letter-spacing:-.2px}._closeBtn_1ymqy_41{font-size:14px;color:var(--text-tertiary);padding:4px 8px;border-radius:var(--radius-sm)}._closeBtn_1ymqy_41:hover{background:var(--surface-2);color:var(--text-primary)}._loading_1ymqy_49{padding:40px;text-align:center;font-size:13px;color:var(--text-tertiary)}._body_1ymqy_56{flex:1;overflow-y:auto;padding:8px 0}._section_1ymqy_62{padding:20px 24px;border-bottom:1px solid var(--border)}._section_1ymqy_62:last-child{border-bottom:none}._sectionHeader_1ymqy_68{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:0}._sectionTitle_1ymqy_76{font-size:13.5px;font-weight:600;color:var(--text-primary);margin-bottom:4px}._sectionDesc_1ymqy_83{font-size:12px;color:var(--text-secondary);line-height:1.6;max-width:380px}._subSettings_1ymqy_90{margin-top:16px;padding-top:16px;border-top:1px solid var(--border);display:flex;flex-direction:column;gap:12px}._fieldRow_1ymqy_99{display:flex;align-items:center;gap:12px}._fieldLabel_1ymqy_105{font-size:12px;font-weight:500;color:var(--text-secondary);min-width:70px;flex-shrink:0}._fieldInput_1ymqy_113{display:flex;align-items:center;gap:8px}._numInput_1ymqy_119{width:64px;border:1px solid var(--border-md);border-radius:var(--radius-sm);padding:5px 8px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;text-align:center}._numInput_1ymqy_119:focus{border-color:var(--accent)}._numInput_1ymqy_119:disabled{opacity:.5;cursor:not-allowed}._fieldUnit_1ymqy_133{font-size:12px;color:var(--text-secondary)}._fieldNote_1ymqy_135{font-size:11.5px;color:var(--text-tertiary);line-height:1.6;background:var(--surface-2);border-radius:var(--radius-sm);padding:8px 12px}._fieldNote_1ymqy_135 code{font-family:var(--font-mono);font-size:11px;background:var(--surface-3);padding:1px 4px;border-radius:3px;color:var(--accent-text)}._testBtn_1ymqy_152:hover:not(:disabled){border-color:var(--accent);color:var(--accent)}._testResult_1ymqy_166{margin:0 24px 8px;padding:10px 14px;border-radius:var(--radius-md);font-size:12.5px;font-weight:500}._testOk_1ymqy_173{background:var(--green-light);color:var(--green-text);border:1px solid #86efac}._testErr_1ymqy_174{background:var(--red-light);color:var(--red-text);border:1px solid #fca5a5}._toggle_1ymqy_177{width:40px;height:22px;min-height:0;border-radius:99px;background:var(--surface-3);border:1px solid var(--border-md);position:relative;transition:all .2s;flex-shrink:0;cursor:pointer}._toggleOn_1ymqy_193{background:var(--accent);border-color:var(--accent)}._toggleThumb_1ymqy_197{position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;transition:transform .2s;box-shadow:0 1px 3px #00000026}._toggleOn_1ymqy_193 ._toggleThumb_1ymqy_197{transform:translate(18px)}._footer_1ymqy_211{display:flex;justify-content:flex-end;gap:8px;padding:14px 24px;border-top:1px solid var(--border);flex-shrink:0}._cancelBtn_1ymqy_220{font-size:13px;padding:7px 16px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary)}._cancelBtn_1ymqy_220:hover{border-color:var(--border-strong)}._saveBtn_1ymqy_229{font-size:13px;font-weight:500;padding:7px 20px;border-radius:var(--radius-md);background:var(--accent);color:#fff;transition:all .12s}._saveBtn_1ymqy_229:hover:not(:disabled){opacity:.88}._saveBtn_1ymqy_229:disabled{opacity:.45;cursor:not-allowed}._saveBtnSaved_1ymqy_240{background:var(--green)!important}._slaRules_1ymqy_243{display:flex;flex-direction:column;gap:10px}._slaRule_1ymqy_243{display:flex;align-items:flex-start;gap:12px;padding:10px 12px;background:var(--surface-2);border-radius:var(--radius-md)}._slaRuleIcon_1ymqy_252{font-size:16px;flex-shrink:0;margin-top:1px}._slaRuleTitle_1ymqy_253{font-size:12.5px;font-weight:600;color:var(--text-primary);margin-bottom:2px}._slaRuleDesc_1ymqy_254{font-size:12px;color:var(--text-secondary)}._slaRuleDesc_1ymqy_254 strong{color:var(--text-primary)}._addUserForm_1ymqy_258{display:flex;flex-direction:column;gap:8px}._addUserInput_1ymqy_263{border:1px solid var(--border-md);border-radius:var(--radius-md);padding:8px 12px;font-size:13px;color:var(--text-primary);background:var(--surface);outline:none;width:100%}._addUserInput_1ymqy_263:focus{border-color:var(--accent)}._userError_1ymqy_274{font-size:12px;color:#dc2626;background:#fef2f2;padding:6px 10px;border-radius:var(--radius-sm);border:1px solid #fca5a5}._viewSaveBtn_1ymqy_282{font-size:12px;font-weight:600;padding:6px 16px;border-radius:var(--radius-md);background:var(--accent);color:#fff;cursor:pointer;border:none}._viewSaveBtn_1ymqy_282:disabled{opacity:.45;cursor:not-allowed}._viewCancelBtn_1ymqy_293{font-size:12px;padding:6px 12px;color:var(--text-tertiary);background:none;border:none;cursor:pointer}._viewCancelBtn_1ymqy_293:hover{color:var(--text-primary)}._userList_1ymqy_303{display:flex;flex-direction:column;gap:0;margin-top:12px}._userRow_1ymqy_304{display:flex;align-items:center;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--border);gap:12px}._userRow_1ymqy_304:last-child{border-bottom:none}._userRowInactive_1ymqy_313{opacity:.45}._userRowLeft_1ymqy_314{display:flex;align-items:center;gap:10px}._userAvatar_1ymqy_315{width:30px;height:30px;border-radius:50%;background:var(--accent-light);color:var(--accent-text);font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._userRowName_1ymqy_327{font-size:13px;font-weight:500;color:var(--text-primary)}._userRowEmail_1ymqy_328{font-size:11.5px;color:var(--text-tertiary);margin-top:1px}._userRowRight_1ymqy_329{display:flex;align-items:center;gap:8px;flex-shrink:0}._youBadge_1ymqy_330{font-size:10px;font-weight:500;padding:1px 6px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary)}._userRole_1ymqy_338{font-size:10px;font-weight:600;padding:2px 7px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.04em}._userRoleAdmin_1ymqy_348{background:#eff6ff;color:#1d4ed8}._inactiveBadge_1ymqy_349{font-size:10px;font-weight:500;padding:2px 7px;border-radius:99px;background:var(--surface-2);color:var(--text-tertiary)}._deactivateBtn_1ymqy_357{font-size:11px;color:var(--text-tertiary);padding:3px 6px;border-radius:var(--radius-sm);background:none;border:none;cursor:pointer}._deactivateBtn_1ymqy_357:hover{background:#fef2f2;color:#dc2626}@media (max-width: 768px){._overlay_1ymqy_3{align-items:stretch;z-index:40}._modal_1ymqy_12{width:100%;max-width:100%;max-height:none;height:100%;border-radius:0;box-shadow:none}._header_1ymqy_25{padding:calc(12px + env(safe-area-inset-top)) 18px 12px}._title_1ymqy_34{font-size:20px;font-weight:600}._closeBtn_1ymqy_41{font-size:22px;min-width:40px}._body_1ymqy_56{padding:12px;display:flex;flex-direction:column;gap:12px}._section_1ymqy_62{border-radius:16px;background:var(--surface);padding:16px}._teamSection_1ymqy_396{display:none}._sectionTitle_1ymqy_76{font-size:15px;font-weight:600}._sectionDesc_1ymqy_83{max-width:none}._numInput_1ymqy_119,._addUserInput_1ymqy_263{min-height:46px;border-radius:10px;font-size:16px}._numInput_1ymqy_119{width:72px}._testBtn_1ymqy_152,._viewSaveBtn_1ymqy_282{min-height:46px;border-radius:12px;font-weight:600}._toggle_1ymqy_177{width:52px;height:30px}._toggleThumb_1ymqy_197{width:22px;height:22px;top:2px;left:2px;box-shadow:none}._toggleOn_1ymqy_193 ._toggleThumb_1ymqy_197{transform:translate(21px)}._footer_1ymqy_211{padding:12px 16px calc(12px + env(safe-area-inset-bottom));gap:10px}._cancelBtn_1ymqy_220,._saveBtn_1ymqy_229{min-height:50px;flex:1;border-radius:12px;font-size:15px;font-weight:600}}._page_1ymqy_441{height:100%;overflow-y:auto;background:var(--bg);padding:24px}._shell_1ymqy_448{max-width:720px;margin:0 auto}._pageHead_1ymqy_450{margin-bottom:16px}._pageTitle_1ymqy_452{font-size:20px;font-weight:600;letter-spacing:-.3px;color:var(--text-primary);margin-bottom:12px}._tabs_1ymqy_460{display:flex;gap:2px;border-bottom:1px solid var(--border)}._tab_1ymqy_460{padding:8px 14px;font-size:13px;font-weight:500;color:var(--text-tertiary);text-decoration:none;border-bottom:2px solid transparent;margin-bottom:-1px;transition:color .12s}._tab_1ymqy_460:hover{color:var(--text-secondary)}._tabActive_1ymqy_477{color:var(--accent-text);border-bottom-color:var(--accent);font-weight:600}._panel_1ymqy_479{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden}._rolePill_1ymqy_486{font-size:11px;font-weight:600;text-transform:capitalize;padding:2px 9px;border-radius:99px;background:var(--surface-2);color:var(--text-secondary)}._rolePillAdmin_1ymqy_495{background:var(--purple-light);color:var(--purple-text)}._readOnlyNote_1ymqy_498{display:flex;align-items:center;gap:7px;margin:16px 24px 0;padding:9px 12px;border-radius:var(--radius-md);background:var(--amber-light);border:1px solid #fcd34d;color:var(--amber-text);font-size:12.5px;font-weight:500}._fieldWrap_1ymqy_512{display:flex;flex-direction:column;gap:4px}._fieldLabelBlock_1ymqy_514{font-size:12px;font-weight:500;color:var(--text-secondary)}._fieldHint_1ymqy_520{font-size:11.5px;color:var(--text-tertiary)}._fieldError_1ymqy_521{font-size:11.5px;color:var(--red-text);font-weight:500}._primaryBtn_1ymqy_523{align-self:flex-start;font-size:13px;font-weight:500;padding:8px 16px;border-radius:var(--radius-md);background:var(--accent);color:#fff;transition:opacity .12s}._primaryBtn_1ymqy_523:hover:not(:disabled){opacity:.9}._primaryBtn_1ymqy_523:disabled{opacity:.45;cursor:not-allowed}._infoCard_1ymqy_538{margin:16px 24px 20px;padding:14px 16px;border-radius:var(--radius-md);background:var(--surface-2);border:1px dashed var(--border-md)}._infoHead_1ymqy_546{display:flex;align-items:center;gap:7px;font-size:12.5px;font-weight:600;color:var(--text-primary);margin-bottom:8px}._infoTag_1ymqy_556{margin-left:auto;font-size:10.5px;font-weight:500;padding:1px 7px;border-radius:99px;background:var(--surface-3);color:var(--text-tertiary)}._infoList_1ymqy_566{margin:0;padding-left:18px;display:flex;flex-direction:column;gap:5px}._infoList_1ymqy_566 li{font-size:12px;line-height:1.55;color:var(--text-secondary)}._stickyFooter_1ymqy_569{position:sticky;bottom:0;display:flex;align-items:center;justify-content:flex-end;gap:12px;padding:12px 24px;border-top:1px solid var(--border);background:var(--surface)}._dirtyHint_1ymqy_581{font-size:11.5px;color:var(--text-tertiary);margin-right:auto}._testBtn_1ymqy_152{align-self:flex-start;font-size:12px;font-weight:500;padding:6px 14px;border-radius:var(--radius-md);border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface);transition:all .12s}._testBtn_1ymqy_152:hover:not(:disabled){border-color:var(--accent);color:var(--accent-text)}._testBtn_1ymqy_152:disabled{opacity:.5;cursor:not-allowed}._loading_1ymqy_49{padding:32px;text-align:center;font-size:13px;color:var(--text-tertiary)}@media (max-width: 768px){._page_1ymqy_441{padding:14px 12px calc(14px + env(safe-area-inset-bottom))}._tabs_1ymqy_460{overflow-x:auto;scrollbar-width:none}._tabs_1ymqy_460::-webkit-scrollbar{display:none}._readOnlyNote_1ymqy_498,._infoCard_1ymqy_538{margin-inline:14px}._stickyFooter_1ymqy_569{padding-inline:14px}}._page_i89wl_3{height:100%;overflow-y:auto;background:var(--bg);padding:24px}._shell_i89wl_10{max-width:780px;margin:0 auto}._pageHead_i89wl_12{margin-bottom:16px}._pageTitle_i89wl_14{font-size:20px;font-weight:600;letter-spacing:-.3px;color:var(--text-primary);margin-bottom:6px}._lede_i89wl_22{font-size:13px;line-height:1.6;color:var(--text-secondary);max-width:62ch}._lede_i89wl_22 strong{color:var(--text-primary);font-weight:600}._headActions_i89wl_30{display:flex;align-items:center;gap:8px;margin-top:10px}._linkBtn_i89wl_37{font-size:12px;font-weight:500;color:var(--accent-text);padding:2px 0;border-radius:var(--radius-sm);background:none}._linkBtn_i89wl_37:hover{text-decoration:underline}._dot_i89wl_47{color:var(--text-tertiary);font-size:12px}._panel_i89wl_49{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden}._secTitle_i89wl_61{display:inline-flex;align-items:center;gap:8px;font-size:13px;font-weight:600;letter-spacing:-.1px;text-transform:none;color:var(--text-primary)}._secIcon_i89wl_71{color:var(--text-tertiary);flex-shrink:0}._prose_i89wl_77{padding:4px 4px 14px;font-size:13px;line-height:1.65;color:var(--text-secondary);max-width:68ch}._prose_i89wl_77 p{margin-bottom:10px}._prose_i89wl_77 p:last-child{margin-bottom:0}._prose_i89wl_77 strong{color:var(--text-primary);font-weight:600}._prose_i89wl_77 em{font-style:italic}._h4_i89wl_90{font-size:12px;font-weight:600;color:var(--text-primary);letter-spacing:.2px;margin:16px 0 6px}._code_i89wl_98{font-family:var(--font-mono, ui-monospace, SFMono-Regular, Menlo, monospace);font-size:11.5px;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-sm);padding:1px 5px;color:var(--text-primary);white-space:nowrap}._defs_i89wl_111{display:grid;grid-template-columns:minmax(120px,168px) 1fr;gap:6px 16px;margin:10px 0 12px;padding:12px 14px;background:var(--surface-2);border-radius:var(--radius-md)}._defs_i89wl_111 dt{font-size:12.5px;font-weight:600;color:var(--text-primary)}._defs_i89wl_111 dd{font-size:12.5px;line-height:1.55}._tip_i89wl_129{display:flex;gap:9px;align-items:flex-start;margin:12px 0 10px;padding:10px 12px;background:var(--surface-2);border-left:2px solid var(--accent);border-radius:0 var(--radius-md) var(--radius-md) 0;font-size:12.5px;line-height:1.55}._tipIcon_i89wl_142{color:var(--accent);flex-shrink:0;margin-top:3px}._scGroup_i89wl_150{margin-bottom:18px}._scGroup_i89wl_150:last-child{margin-bottom:0}._scGroupNote_i89wl_153{font-size:12px;color:var(--text-tertiary);margin-bottom:8px!important}._scTable_i89wl_159{border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden}._scRow_i89wl_165{display:grid;grid-template-columns:minmax(110px,150px) 1fr;gap:14px;align-items:baseline;padding:8px 12px;border-bottom:1px solid var(--border)}._scRow_i89wl_165:last-child{border-bottom:none}._scRow_i89wl_165:nth-child(2n){background:var(--surface-2)}._scKeys_i89wl_176{display:flex;flex-wrap:wrap;align-items:center;gap:5px}._scKeyWrap_i89wl_183{display:inline-flex;align-items:center;gap:5px}._scOr_i89wl_189{font-size:11px;color:var(--text-tertiary)}._kbd_i89wl_191{display:inline-block;font-family:var(--font-mono, ui-monospace, SFMono-Regular, Menlo, monospace);font-size:11px;line-height:1.4;padding:2px 6px;background:var(--surface);border:1px solid var(--border);border-bottom-width:2px;border-radius:var(--radius-sm);color:var(--text-primary);white-space:nowrap}._scWhat_i89wl_205{display:flex;flex-direction:column;gap:2px}._scLabel_i89wl_207{font-size:12.5px;color:var(--text-primary)}._scNote_i89wl_209{font-size:11.5px;color:var(--text-tertiary);line-height:1.45}@media (max-width: 768px){._page_i89wl_3{padding:14px 12px 24px}._shell_i89wl_10{max-width:none}._pageTitle_i89wl_14{font-size:18px}._defs_i89wl_111{grid-template-columns:1fr;gap:2px;padding:12px}._defs_i89wl_111 dd{margin-bottom:10px}._defs_i89wl_111 dd:last-child{margin-bottom:0}._scRow_i89wl_165{grid-template-columns:1fr;gap:4px}._prose_i89wl_77{max-width:none}}._root_xe6bk_1{height:100%;display:flex;align-items:center;justify-content:center;padding:40px;background:var(--surface)}._card_xe6bk_10{text-align:center;max-width:360px}._title_xe6bk_12{font-size:15px;font-weight:600;color:var(--text-primary);margin-bottom:6px}._sub_xe6bk_19{font-size:13px;line-height:1.5;color:var(--text-secondary);margin-bottom:16px}._link_xe6bk_26{display:inline-block;font-size:13px;font-weight:500;padding:7px 16px;border-radius:var(--radius-md);background:var(--accent);color:#fff;text-decoration:none}._link_xe6bk_26:hover{opacity:.88}._root_nxni5_1{height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:var(--bg)}._card_nxni5_10{width:100%;max-width:460px;padding:28px;border-radius:var(--radius-lg);border:1px solid var(--border);background:var(--surface);box-shadow:var(--shadow-sm);text-align:center}._icon_nxni5_21{width:48px;height:48px;margin:0 auto 14px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-lg);background:var(--red-light);color:var(--red-text)}._title_nxni5_33{font-size:17px;font-weight:600;color:var(--text-primary);margin-bottom:8px}._sub_nxni5_40{font-size:13px;line-height:1.55;color:var(--text-secondary);margin-bottom:20px}._actions_nxni5_47{display:flex;gap:8px;justify-content:center;flex-wrap:wrap}._primary_nxni5_54,._secondary_nxni5_55{font-size:13px;font-weight:500;padding:8px 16px;border-radius:var(--radius-md)}._primary_nxni5_54{background:var(--accent);color:#fff}._primary_nxni5_54:hover{opacity:.88}._secondary_nxni5_55{border:1px solid var(--border-md);color:var(--text-secondary);background:var(--surface)}._secondary_nxni5_55:hover{border-color:var(--border-strong);color:var(--text-primary)}._details_nxni5_72{margin-top:18px;text-align:left}._summary_nxni5_74{font-size:12px;color:var(--text-tertiary);cursor:pointer;list-style:none}._summary_nxni5_74::-webkit-details-marker{display:none}._summary_nxni5_74:before{content:"▸ "}._details_nxni5_72[open] ._summary_nxni5_74:before{content:"▾ "}._pre_nxni5_84{margin-top:8px;padding:10px;max-height:220px;overflow:auto;font-family:var(--font-mono);font-size:11px;line-height:1.5;white-space:pre-wrap;word-break:break-word;color:var(--text-secondary);background:var(--surface-2);border-radius:var(--radius-sm)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--font-sans: "DM Sans", sans-serif;--font-mono: "DM Mono", monospace;--bg: #f7f6f3;--surface: #ffffff;--surface-2: #f2f1ee;--surface-3: #e8e7e3;--border: rgba(0,0,0,.08);--border-md: rgba(0,0,0,.14);--border-strong: rgba(0,0,0,.22);--text-primary: #1a1917;--text-secondary: #55534e;--text-tertiary: #757370;--focus: #1d4ed8;--accent: #2563eb;--accent-light: #eff6ff;--accent-text: #1d4ed8;--green: #16a34a;--green-light: #f0fdf4;--green-text: #15803d;--amber: #d97706;--amber-light: #fffbeb;--amber-text: #b45309;--red: #dc2626;--red-light: #fef2f2;--red-text: #b91c1c;--purple: #7c3aed;--purple-light: #f5f3ff;--purple-text: #6d28d9;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 14px;--radius-xl: 20px;--shadow-sm: 0 1px 3px rgba(0,0,0,.06), 0 1px 2px rgba(0,0,0,.04);--shadow-md: 0 4px 12px rgba(0,0,0,.08), 0 2px 4px rgba(0,0,0,.04)}html,body,#root{height:100%;font-family:var(--font-sans);background:var(--bg);color:var(--text-primary);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}button{font-family:var(--font-sans);cursor:pointer;border:none;background:none}input,textarea,select{font-family:var(--font-sans);font-size:13px;color:var(--text-primary)}textarea{resize:none}:where(button,a,input,textarea,select,[tabindex],[contenteditable]):focus-visible{outline:2px solid var(--focus);outline-offset:2px;border-radius:var(--radius-sm)}:where([data-focus-inset]):focus-visible{outline-offset:-2px}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--surface-3);border-radius:99px}::-webkit-scrollbar-thumb:hover{background:var(--border-md)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (pointer: coarse){input,textarea,select{font-size:16px}button,[role=button],a.button{min-height:44px}*{-webkit-tap-highlight-color:transparent}::-webkit-scrollbar{width:0;height:0}}@media (max-width: 768px){body{font-size:15px}}